Post-incident Handling
2017 Pacifica Hybrid Emergency Response Guide P.23
Following initial response, certain actions and precautions are necessary. If air bags have deployed, the
vehicle cannot be driven again until repaired, as air bag protection will not be available to occupants in the
event of a collision. After any collision, the vehicle should be taken to an authorized dealer immediately.
While the Pacifica HV battery is designed for safety, industry-wide experience has demonstrated that the
unlikely possibility of delayed ignition or re-ignition of a damaged battery must be considered in post-
incident handling. Any battery exposed to accident forces sufficient to deploy air bags or to a vehicle fire
requires special precautions until verified as undamaged.
The vehicle or battery pack must not be stored inside an occupied structure.
Adequate ventilation must be present at the storage location to prevent buildup of any outgassing.
Batteries to be recycled must be shipped in accordance with regulations governing the transport of
damaged lithium-ion batteries (and never by air).
Thermal monitoring of any damaged, flooded or burned battery should be performed during storage.
The manual battery Service Disconnect must not be reinstalled by other than an authorized technician.
The Service Disconnect socket must be covered/sealed to prevent water or debris entering the battery.
The battery pack in this vehicle uses non-spillable lithium-ion cells, and it is unlikely that electrolyte, which
is clear, will escape from the pack in the event of damage. Liquid emissions from damaged packs are
typically colored battery coolant, which should be addressed in the same manner as spilled engine coolant.
Do not apply chemical neutralizers used for other battery types or take any other action which could result
in battery cell contents being aerosolized.
Do not ingest, inhale, or make bare skin contact with any internal material from the battery cells. In the
event of accidental contact of this nature, wash exposed skin thoroughly with soap and water for at least 5
minutes and seek medical attention. In the event of ingestion, seek emergency medical care immediately.
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