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Troubleshooting
Mirage M Series User Manual
124
020-101942-02 Rev. 1 (10-2018)
1. Using the Internet Explorer menu bar, select
Tools
>
Internet Options.
2. From the
Browsing History
option, click
Delete
.
3. Click
Delete files
.
4. Once the Delete Files window displays, click
Yes
.
5. Click
Delete cookies
.
6. Once the Delete Cookies window displays, click
Yes
.
7. Click
Close
.
8. To close the
Internet Options
window, click
OK
.
9. Close the browser and re-open before connecting to the projector.
A backup or interrogator file cannot be saved
After performing a backup of Interrogator, you may be prompted before saving the file. If you have
not specifically set Internet Explorer to automatically open/save the file without prompting, and if
popup windows have been disabled (by enabling the popup blocker), you cannot save the file.
1. Disable the popup blocker from
Main
>
Tools
>
Pop-up Blocker
.
Different types of tool bars have the potential to block pop-ups.
or
1. To open the Internet Options window, using the Internet Explorer menu bar, select
Tools
>
Internet Options
.
2. Select
Internet
.
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