STEP THREE — Canadian Owners:
In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps 1 and 2, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you file your complaint
to the final decision, should be completed
in approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you may call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may
write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your
Vehicle Identification Number (VIN).
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Страница 6: ...These are some examples of symbols that may be found on the vehicle 6 ...
Страница 34: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 34 ...
Страница 188: ... NOTES 188 ...
Страница 191: ... NOTES 191 ...
Страница 192: ...Instrument Panel Overview 192 ...
Страница 438: ...Engine Compartment Overview When you open the hood on the 3 9L V6 engine here is what you will see 438 ...
Страница 534: ... NOTES 534 ...
Страница 551: ...Engine Drive Belt Routing 3 9L V6 Engine and 3 9L V6 Flexible Fuel 551 ...
Страница 553: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 553 ...
Страница 554: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 554 ...
Страница 576: ... NOTES 576 ...