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Chevrolet Tahoe/Suburban Owner Manual - 2010
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see
Roadside Assistance
Program on page 8
‑
7
.
Gather the following information:
.
Driver's name, address, and telephone number
.
Driver's license number
.
Owner's name, address, and telephone number
.
Vehicle license plate number
.
Vehicle make, model, and model year
.
Vehicle Identification Number (VIN)
.
Insurance company and policy number
.
General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See
“
Collision Parts
”
earlier in this
section.
If the airbag has inflated, see
What Will You See After
an Airbag Inflates? on page 2
‑
92
.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember, if your vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
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