W
AR
RANTY POLIC
Y & EXTENDED W
AR
RANTY 8.
1
40
CHEMINÉES
PHILIPPE
RADIANTE 873
WARRANTY
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The installation guarantee is effective within a framework of compliance with the code of practice, the
legislation in force, the installation instructions and the correct use of this fireplace.
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The warranty period begins when the unit has left the warehouse of
Cheminées Philippe Australia
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Care will need to be taken with implementation of the various components and connections, the
materials used around the fireplace, as well as compliance and conformity with this manual alongside
the requirements of AS/NZS 2918:2018
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This document does not claim to cover all eventualities, or to cover the entirety of the prescriptive legal
documentation and does not render exempt the necessity of consulting the latter.
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All weights and dimensions will vary according to the unit model and technical requirements. In
order to constantly improve manufacture, we reserve the right to modify our equipment without prior
notification.
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Cheminées Philippe Australia
is free of liability for any damages caused by the replacement of the
appliance or its parts, as well as inconvenience expenses, materials to reconstitute the fireplace and/
or any delivery costs involved. Incidental or consequential damages are not covered by this warranty.
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All our warranty periods as outlined below are provided on the basis that there is strict
compliance with the installation, use and maintenance guide as specified in this manual.
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All parts that come in contact with high temperatures may become deformed by general wear and tear
and are therefore guaranteed for one year (as per the table below)
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**The window panes can resist temperatures of around 750°. So any breakage can only be caused by
impact during use or handling and cannot be exchanged under the terms of the warranty
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Our fireplaces are specially designed so that parts can be replaced during routine
maintenance.
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Any damage that occurs due to incorrect installation or user error such as over firing of the firebox to
extremely high temperatures and using inappropriate firewood will make this warranty null and void.
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If the unit is installed outside then any damages sustained by natural elements (rain, sun, salt air, etc)
are not covered under warranty
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This warranty does not cover rusting of any of the cast iron components
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The warranty is non-transferable and stays with the original purchaser, therefore it cannot transfer to a
different owner
COMPONENT PARTS
STANDARD WARRANTY
EXTENDED WARRANTY*
Firebox Only
5 Years
+5 Years
Total:10 Years
Elevating Door Mechanism
1 Year
Decorative Back Sides
1 Year
Fire Grates
1 Year
Refractory Elements
1 Year
B Dampers
1 Year
As Ash Retainers
1 Year
Fi Support Logs
1 Year
Damper Cables & Sprindle
1 Year
Ceramic Bricks
1 Year
All Glass**
None
Ropes + Seals + Hinges
None
In the event of a claim, you must email a copy of your invoice and the installer checklist
with the Compliance Certificate, and photos of your fireplace to [email protected]
Extended Warranty:
A five year limited manufacturers warranty is given to all
Cheminées
Philippe
fireboxes only and can be extended to 10 years if the above requirements have
been adhered to and a product registration form has been sent to us within 14 days of
installation. This can be done online at https://chemphilaust.com.au/product-registration/
