CHEF-BUILT® Limited ONE-YEAR Warranty
SENSIO Inc. warrants the CHEF-BUILT
®
15” X 11”CAST IRON FLAT GRILL CPF-175
and
15” X 11”CAST IRON PANINI GRILL CPG-175
, new product to be free from defect in material
and workmanship for a period of one year from the date of purchase when used with food,
non-abrasive liquids (other than detergents) and non-abrasive semi-liquids, providing everything
has been used as directed, and not in excess of the indicated amounts.
Limited One-Year Warranty: SENSIO Inc. hereby warrants that for a period of ONE YEAR
from the date of purchase, this product will be free from defects in material and workmanship.
At its sole discretion, SENSIO Inc. will replace the product found to be defective, or issue a
refund on the product during the warranty period. The warranty is only valid for the original
retail purchaser from the date of initial retail purchase and is not transferable. The original sales
receipt is required as proof of purchase in order to obtain warranty validation. Distributors and
retailers selling this product do not have the right to alter, modify, or in any way revise the terms
and conditions of the warranty.
This one-year limited warranty does not apply to any product that has become worn, defective,
damaged or broken due to abuse, misuse, overloading or tampering, or due to repairs or
servicing by a non-approved third-party vendor. The one-years limited warranty does not cover
incidental or consequential damages of any kind.
Exclusions: The warranty does not cover normal wear of parts or damage resulting from any
of the following: negligent use of the product, use of improper voltage or current, improper
routine maintenance, use contrary to the operating instructions, disassembly, repair, or alteration
by anyone. Also, the warranty does not cover Acts of God such as fire, floods, hurricanes,
or tornadoes. SENSIO Inc. shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Apart from the extent prohibited
by applicable law, any implied warranty of merchantability or fitness for a particular purpose
is limited in time to the duration of the warranty. Some states, provinces or jurisdictions do
not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, and therefore, the above exclusions or limitations may not
apply to you. The warranty covers specific legal rights which may vary by state, province and/or
jurisdiction.
The one year limited warranty is applicable only to appliances purchased in the United States;
this supersedes all other express product warranty or guarantee statements. For Chef Built
products sold outside of the United States, the warranty is the responsibility of the local
importer or distributor. This warranty may vary according to all applicable laws and regulations.
How To Obtain Warranty Service: You must contact Customer Service at our toll-free number:
1-866-832-4843. A Customer Service Representative will attempt to resolve warranty issues
over the phone. If the Customer Service Representative is unable to resolve the problem, you
will be provided with a case number and asked to return the product to SENSIO Inc. Attach
a tag to the product that includes: your name, address, daytime contact telephone number,
case number, and description of the problem. Also, include a copy of the original sales receipt.
Carefully package the tagged product with the sales receipt, and send it (with shipping and
insurance prepaid) to SENSIO Inc.’s address. SENSIO Inc. shall bear no responsibility or liability
for the returned product while in transit to SENSIO Inc.’s Customer Service Department.
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