![background image](http://html.mh-extra.com/html/checkbox/hsone/hsone_setup-and-user-manual_2594983022.webp)
Warranty & Site Support
All hardware sold by CheckBox is warranted for one year from date of purchase. This
warranty includes telephone support for the property management and employees during
regular business hours and repair or replacement of failed hardware. After the first year you
have the option of extending the original warranty and support for a nominal annual
subscription. This warranty does not include supporting end users. Full warranty information
can be found on the back cover.
Optional Services
: Extended Hours Support
Extended Hours Support
provides extended hours for phone support for your staff and
management, including weekends and holidays for only $49.95 per month, with no long term
contract required. Extended Hours Support provides coverage until midnight, Eastern Time,
and from 9am to midnight Saturday, Sunday and Holidays.
Extended Hours Support is available with no long term contract – you can go month-to-
month, and subscribe only during your busy season if you wish.
Optional Services: Guest Support
24/7 live support for guests and end users
Dedicated toll free number
Tracking of support incidents and escalation
Can be used seasonally - no long term contract required.