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Self-Contained Wireless

Hotspot System

Set Up & User Guide

CheckBox Wireless Hotspots

are designed to be simple to set up & simple to use.

Please take a moment to completely read through these instructions before you begin.

HSOne

Содержание HSOne

Страница 1: ...ed Wireless Hotspot System Set Up User Guide CheckBox Wireless Hotspotstm are designed to be simple to set up simple to use Please take a moment to completely read through these instructions before you begin HSOne ...

Страница 2: ... 500 but walls and other devices can cause interference and shorten the range Connecting the equipment CheckBox will connect to your cable DSL or local area network using a ethernet network cable It looks like a telephone cord with fat plugs on each end Depending upon your particular DSL or Cable modem the jack may be marked LAN PC Host or something else For best range place this unit at least one...

Страница 3: ... to access the system from outside the hotspot see Accessing Your System from the Internet section in this guide To access CheckBox from inside the hotspot make sure your computer is connected to the system either by a wireless connection or through a wired Ethernet port connected to the CheckBox Master If you are connecting wirelessly select the wireless network hotspot the default name for the C...

Страница 4: ... a user name leave the user name box empty Setting up Guest Access There are several ways your guests can gain access to the Internet through your CheckBox system using Access Tickets using PermaCodes and using Free Access You can choose one or more of these methods to allow your guests to log on with Access Tickets allow you to create and distribute tickets to your guests that allow them an amoun...

Страница 5: ...ou to give your guests free access two different ways You can allow free access once per period for example 15 minutes free every day or 1 day free per year This is great for a coffee shop or restaurant that wants to advertise free internet access but prevent guests from taking up a table for hours upon hours The guests will still get your welcome screen when they first log on and if they qualify ...

Страница 6: ... but still have the customers view your site welcome page you can set the Trial Time and Trial Period time to be the same For example by setting the Trial Time and Trial Period both to 60 minutes your clients will see the site welcome page every hour To enable Free Access select Access Controls in the top menu and then Free Access Setup from the drop down menu Select the Trial Time how much time y...

Страница 7: ...ou are sure all guests have been given the new access code Both codes would have the same amount of access time You can also have two different codes defined with different amounts of access time assigned to each code Guests must be given the new code when you change it To set up Permacodes select on the Administration button on the top level menu and then select Permacode from the drop down menu ...

Страница 8: ...ng a picture or logo in JPG format To upload an image click on Customize Site in the top menu and then select Upload Logo on the menu on the left hand side of the administration screen You may also select the options to change the welcome messages and change the ticket graphics as well For tips on how to size your graphics see the section Tips For Uploading Graphics Examples of Welcome Screens ...

Страница 9: ...twork Setup in the top menu and Current Status on the left hand menu In the section marked vlan1 you will see the IP address listed immediately after inet addr This is the IP address assigned by your ISP or internal router to our system Once you have determined the IP address assigned to your CheckBox by your network you can access it by entering the IP address in the address bar of your web brows...

Страница 10: ... non changing IP address upon request and may charge for this service If you intend to regularly administer your system from off site through the internet it will be easier if you have a static IP address Your ISP may need to know the MAC address of your CheckBox The MAC address is a unique hardware ID that your ISP will use to tie your CheckBox to the static IP address You will find the MAC addre...

Страница 11: ...sing your system from the CheckBox Support Server does not require you to know or remember your IP address works no matter how often how often your IP address changes To access your CheckBox System remotely you will need your site ID number user name and administration password The site ID number is a four digit number assigned by CheckBox Support Your user name is also assigned by CheckBox Suppor...

Страница 12: ...ded by your Internet Service Provider or network administrator After you have entered the parameters press update and then reboot to restart the system Local Address refers to the IP addresses the CheckBox system assigns to users on the system By default this address is in the 192 168 17 xxx range This setting should not be changed under most circumstances If there is a need to change this address...

Страница 13: ...e other networks in your area you may wish to change the channel Simply select the channel from the drop down box and press update A Note About Time Tickets Your CheckBox system sets it s internal clock from a time server on the internet The first time the unit powers up or after it has been unplugged it will attempt to connect to one of many time servers on the internet to set it s clock includin...

Страница 14: ... number or time left you can manually add time or delete the client from the system By selecting All Clients on the drop down menu under Administration you will see not only clients with tickets but also those clients that have connected with the hotspot system but who have not entered a ticket permacode or free access Although these clients have been recognized by the system they have not been al...

Страница 15: ...s Client Usage Policy With the Client Usage Policy function you can set how much bandwidth a guest can consume Bandwidth is the amount of data a guest passes through the system The system can only pass a finite amount of data at a time with the limiting factor usually being the internet connection itself Most internet connections such as cable or DSL pass between 3Mb to 50Mb Fiber can pass up to 1...

Страница 16: ...tem and their speed has been reduced The reduced speed will be displayed in the yellow box You can allow exceptions to the usage policy for certain users to allow them unrestricted bandwidth this feature is particularly handy for your own computer or the office computers To set up a user for unrestricted bandwidth simply click on the green or yellow policy box and a screen will open that allows yo...

Страница 17: ...dard minimum screen size for computers 640 x 480 File size refers to the amount of data used to record the picture information Too little data and the picture looks course blurry or grainy Too much information and the picture takes too much space on the hard drive and takes too long to download So what is the right size For the welcome screen logo generally an image that is no bigger than 640 pixe...

Страница 18: ... but still not be able to establish a connection Of course just the opposite can occur sometimes users will see a weak signal but yet make a solid connection Regardless of what the signal strength display reads the bottom line for the user is always this Can they connect and is the connection fast enough One way to improve the range of the signal is by adding a long range antenna to your access po...

Страница 19: ...of the radio receiver at both ends While we do not have control over the quality of the user s laptops we have made the receiver in the CheckBox very sensitive Another way to improve range is to increase transmit power Again since we do not have control over the quality of the user s laptops we cannot affect their transmit power but we could boost ours CheckBox uses the maximum legal power for unl...

Страница 20: ...rranty Program Before you can set up alerts you will need a Remote Site log in If you do not have a remote site log in you can request one from CheckBox by sending an email to support checkboxsystems net To set up alerts for your CheckBox 1 Log in to the CheckBox support servers through your remote site login but do not click on the name of your site to log all the way into your local CheckBox 2 A...

Страница 21: ...CheckBox mesh node or a master unit is late or misses two check in cycles This is the setting most users will want Setting alerts to Relaxed will generate an email if a CheckBox mesh node or a master unit fails to check in with the support server within the last 62 minutes This setting is suitable for users with frequent power issues or issues with their internet service provider Many cell phone p...

Страница 22: ...ional Services Extended Hours Support Extended Hours Support provides extended hours for phone support for your staff and management including weekends and holidays for only 49 95 per month with no long term contract required Extended Hours Support provides coverage until midnight Eastern Time and from 9am to midnight Saturday Sunday and Holidays Extended Hours Support is available with no long te...

Страница 23: ...ed on a per room per campsite per boat slip basis per month Guest support requires that the site is also subscribed to Site Monitoring For more information or to order these services please contact your dealer Support Options Comparison Hardware Warranty Standard Support Extended Hours Support Guest Support Support for Staff Management Yes Yes Yes Support for Guests No No Yes Hours of Availability...

Страница 24: ... damage due to improper installation use of unauthorized accessories including but not limited to external antennas and power amplifiers lightning vandalism or physical abuse Standard support is for use by the site management and employees and is provided via telephone or email at our option delivered during standard business hours Standard support does not include guest support on site visits aft...

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