Scorpion™ Storm RGX User Manual
16
8/18/2011
General Troubleshooting
Symptom Solution(s)
Applies to
Lights
Foggers
& Snow
Controllers
Dimmers
& Chaser
Auto shut off
Check fan thermal switch reset
Beam is very dim or
not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
Breaker/Fuse keeps
blowing
Check total load placed on device
Chase is too slow
Check users manual for speed adjustment
Device has no power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
Fixture is not
responding
Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
Light will not come
on after power failure
Some discharge lamps require a cooling off period
before the electronics in the product can kick start it
again, wait 5 to 10 minutes before powering up
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
Moves slow
Check 220/110v switch for proper setting
No flash
Re-install bulb, may have shifted in shipping
No laser output
Bounce mirror motor may have shifted during shipping,
readjust
If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support.
Technical Support
Address: Service Dept.
5200 NW 108
th
Avenue, Sunrise, FL 33351 (U.S.A.)
Support (Email): [email protected]
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 756-8015 (Attention: Service)
Website:
http://www.chauvetlighting.com