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 General Troubleshooting 

Applies to 

Symptom Solution(s) 

Lights 

Foggers 

& Snow 

Controllers 

Dimmers

& Chaser 

Auto shut off 

Check fan thermal switch reset 

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Beam is very dim or 
not bright 

Clean optical system or replace lamp 
Check 220/110v switch for proper setting 

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Breaker/Fuse keeps 
blowing 

Check total load placed on device 

 

 

 

9

 

Chase is too slow 

Check users manual for speed adjustment 

9

 

 

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Device has no power  Check for power on Mains. 

Check device’s fuse. (internal and/or external) 

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Fixture is not 
responding 

Check DMX Dip switch settings for correct addressing 
Check DMX cables 
Check polarity switch settings  

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Fixture is on but 
there is no 
movement to the 
audio 

Make sure you have the correct audio mode on the 
control switches. If audio provided via ¼” jack, make 
sure a live audio signal exists 
Adjust sound sensitivity knob 

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Lamps cuts off 
sporadically  

Possible bad lamp or fixture is overheating. 
Lamp may be at end of its life. 

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Light will not come 
on after power failure 

Some discharge lamps require a cooling off period 
before the electronics in the fixture can kick start it 
again, wait 5 to 10 minutes before powering up 

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Loss of signal 

Use only DMX cables 
Install terminator 
Note: Keep DMX cables separated from power cables 
or black lights. 

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Moves slow 

Check 220/110v switch for proper setting 

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No flash 

Re-install bulb, may have shifted in shipping 

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No laser output 

Bounce mirror motor may have shifted during shipping, 
readjust  

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No light output 

Check slip ring & brushes for contact  
Install bulb 
Call service technician 

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Relay will not work 

Check reset switch 
Check cable connections 

 

 

 

9

 

Remote does not 
work 

Make sure connector is firmly connected to device 

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Stand alone mode 

All Chauvet lighting fixtures featuring stand-alone 
functions do not require additional settings, simply 
power the fixture and it will automatically enter into this 
mode 

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If you still have a problem after trying the above solutions, please contact CHAUVET Technical 
Support at the location on the next page. 
 

GrafXpress Basic Rackmount 

12 

1/11/2008 3:18 PM

 

Содержание GrafXpress

Страница 1: ...Snapshot OK on Dimmer Outdoor OK Sound Activated DMX512 Master Slave 115V 230V Switch Replaceable Fuse User Serviceable Duty Cycle GrafXpress USER MANUAL GrafXpress Basic Rackmount 1 1 11 2008 3 18 PM ...

Страница 2: ...NEL SUMMARY 5 PRODUCT OVERVIEW 6 4 SETUP 7 Quick Start 7 5 OPERATING INSTRUCTIONS 8 USB CONTROL 8 OPERATION 9 Sound Active Mode 9 DMX Mode 9 DMX CHANNEL VALUES 10 GENERAL TROUBLESHOOTING 12 TECHNICAL SUPPORT 13 6 APPENDIX 13 DMX PRIMER 13 GENERAL MAINTENANCE 14 RETURNS PROCEDURE 14 CLAIMS 14 TECHNICAL SPECIFICATIONS 15 GrafXpress Basic Rackmount 2 1 11 2008 3 18 PM ...

Страница 3: ...before powering on the unit is to make sure the line voltage you are applying is within the range of accepted voltages This fixture will accommodate between 100V and 240V AC 50 60 Hz All fixtures must be powered directly off a switched circuit and cannot be run off a rheostat variable resistor or dimmer circuit even if the rheostat or dimmer channel is used solely for a 0 to 100 switch Warning Dam...

Страница 4: ...on slots are blocked Always disconnect from power source before connecting to computer Secure fixture to fastening device using a safety chain Never carry the fixture solely by its head Use its carrying handles Maximum ambient temperature Ta is 104 F 40 C Do not operate fixture at temperatures higher than this In the event of a serious operating problem stop using the unit immediately Never try to...

Страница 5: ...by Pangolin Includes Windows based user interface and software to create custom animations and or text Pull in bitmaps behind the tracing window Creates custom text and graphics cues Access to quick animations Change geometry and laser settings RCA audio input and ILDA DB 25 quad output female connections Easy animations in minutes DMX Channel Summary CHANNEL FUNCTION 1 Mode 2 Page 3 Scene 4 Speed...

Страница 6: ...tch DMX Signal Indicator Power Switch X Y Gain Knobs Rear Panel Status Indicator Lights USB Jack DMX Out ILDA Output 1 2 DB9 Interlock Connection ILDA Output 1 2 Invert Y Axis DMX In Invert X Axis Memory card slot Power Input RCA Sound Switch switch between audio input and internal microphone for sound activation Audio Input GrafXpress Basic Rackmount 6 1 11 2008 3 18 PM ...

Страница 7: ...r switch to the On position User interface will read GrafXpress 6 Verify that the Laser Ready indicator is lit If not lit press interlock button to sync 7 Insert the DB 9 connector into the DB 9 interlock connection applies to lasers with greater than a 5mW output and DB 9 interlock input 8 Clear area in front of laser 9 Turn laser projector power to the On position 10 Turn key switch to the On po...

Страница 8: ...nnect the USB cable from your PC to the GrafXpress Basic Remote 4 Power on the controller 5 A pop up window will appear requesting drivers 6 Select Install from a specific location 7 In the next screen click the Browse button and locate the folder titled USB Driver select that folder and click OK Once you click OK Windows will finish the plug n play installation and inform you if your device is re...

Страница 9: ... is present playback will end and the current playing cue will fade out until a new trigger is sent via the audio input and the sound source DMX Mode The GrafXpress functions can be accessed through multiple DMX modes All functions except emergency stop and sound activation can be controlled via DMX 512 In DMX mode the memory card page and cues are accessible in the same manner that gobos and colo...

Страница 10: ... 071 072 Ù 075 076 Ù 079 080 Ù 083 084 Ù 087 088 Ù 091 092 Ù 095 096 Ù 099 100 Ù 103 104 Ù 107 108 Ù 111 112 Ù 115 116 Ù 119 120 Ù 123 124 Ù 127 128 Ù 131 132 Ù 135 136 Ù 139 140 Ù 143 144 Ù 147 148 Ù 151 152 Ù 155 158 Ù 161 164 Ù 167 168 Ù 171 172 Ù 175 176 Ù 179 180 Ù 183 184 Ù 187 188 Ù 191 192 Ù 195 196 Ù 199 200 Ù 203 204 Ù 207 208 Ù 211 212 Ù 215 216 Ù 219 Cue Blackout Cue 1 Cue 2 Cue 3 Cue ...

Страница 11: ...ze Negative full size Positive Full Size 8 000 Ù 255 Y Size Negative full size Positive Full Size 9 000 Ù 255 Z Angle 0 360 10 000 Ù 255 X Position Left Center Right 11 000 Ù 255 Y Position Down Center Up 12 000 Ù 255 Visible Points None All points visible 13 000 Ù 031 032 Ù 255 Scan Rate Default 25 200 14 000 Ù 031 032 Ù 255 Z Angle Off Slow Fast 15 000 Ù 255 Reserved GrafXpress Basic Rackmount 1...

Страница 12: ...ts life 9 Light will not come on after power failure Some discharge lamps require a cooling off period before the electronics in the fixture can kick start it again wait 5 to 10 minutes before powering up 9 Loss of signal Use only DMX cables Install terminator Note Keep DMX cables separated from power cables or black lights 9 9 9 9 Moves slow Check 220 110v switch for proper setting 9 No flash Re ...

Страница 13: ...ixtures whose starting address is set incorrectly You can however control multiple fixtures of the same type using the same starting address as long as the intended result is that of unison movement or operation In other words the fixtures will be slaved together and all respond exactly the same DMX fixtures are designed to receive data through a serial Daisy Chain A Daisy Chain connection is wher...

Страница 14: ...he external optics at least every 20 days Clean the internal optics at least every 30 60 days Returns Procedure Returned merchandise must be sent prepaid and in the original packing call tags will not be issued Package must be clearly labeled with a Return Merchandise Authorization Number RA Products returned without an RA will be refused Call CHAUVET and request RA prior to shipping the fixture B...

Страница 15: ... Height 3 5 in 89 mm Weight 2 lbs 0 9 kg CONTROL PROGRAMMING Data input locking 3 pin XLR male socket Data output locking 3 pin XLR female socket Data pin configuration pin 1 shield pin 2 pin 3 Protocols DMX 512 USITT DMX Channels 15 ORDERING INFORMATION GrafXpress GrafXpress WARRANTY INFORMATION Warranty 2 year limited warranty ...

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