MP1X20A Technical Reference
Chassis Plans
i
Warranty
The following is an abbreviated version of Chassis Plans’ warranty policy for portable products. For a
complete warranty statement, contact Chassis Plans or visit our website at www.chassis-plans.com.
Chassis Plans Portable Computing products are warranted against material and manufacturing defects
for 1 (one) year from date of delivery to the original purchaser. Buyer agrees that if this product proves
defective Chassis Plans is only obligated to repair, replace or refund the purchase price of this product
at Chassis Plans’ discretion. The warranty is void if the product has been subjected to alteration,
neglect, misuse or abuse; if any repairs have been attempted by anyone other than Chassis Plans; or if
failure is caused by accident, acts of God, or other causes beyond the control of Chassis Plans Chassis
Plans reserves the right to make changes or improvements in any product without incurring any
obligation to similarly alter products previously purchased.
In no event shall Chassis Plans be liable for any defect in hardware or software or loss or inadequacy of
data of any kind, or for any direct, indirect, incidental or consequential damages arising out of or in
connection with the performance or use of the product or information provided. Chassis Plans’s liability
shall in no event exceed the purchase price of the product purchased hereunder. The foregoing
limitation of liability shall be equally applicable to any service provided by Chassis Plans
R
ETURN
P
OLICY
Products returned for repair must be accompanied by a Return Material Authorization (RMA) number,
obtained from Chassis Plans prior to return. Freight on all returned items must be prepaid by the
customer, and the customer is responsible for any loss or damage caused by common carrier in
transit. Items will be returned from Chassis Plans via Ground, unless prior arrangements are made by
the customer for an alternative shipping method
To obtain an RMA number, call us at (858) 571-4330. We will need the following information:
Return company address and contact
Model name and model # from the label on the back of the product
Serial number from the label on the back of the product
Description of the failure
An RMA number will be issued. Mark the RMA number clearly on the outside of each box, include a
failure report for each board and return the product(s) to our San Diego, CA facility:
Chassis
Plans
8295 Aero Place
San Diego, CA 92123
Attn: Repair Department
Contact Chassis Plans for our complete service and repair policy.
Please Note
It is the customer’s responsibility to adequately package the product for shipping for return to Chassis
Plans to assure it is not damaged in transit. If in good condition, use the original packing material sent
with your product. If you do not have the original packing material (box, foam, etc.), please contact the
Chassis Plans Repair Department and we can sell you an appropriate box and foam. Shipping
damage is not covered under warranty. If a system arrives damaged in shipment, we will quote a repair
charge and must receive a PO or credit card authorization before repairs can be started.
