Troubleshooting
Problem
Grill not heating
Circuit breaker trips or
fuse blows
Grill will not cook
properly
Flare-ups
Controller indicator light
is OFF
Persistent grease fire
Possible Cause
• Controller turned off.
• No power.
• Faulty controller or heating element.
• Power surge.
• Another appliance plugged into same circuit as grill.
• Moisture or water in controller or electrical
connections.
• Damaged cord or electrical connections.
• Lid off of grill.
• Insufficient preheat or temperature set too low.
• Inappropriate extension cord.
• Excessive buildup on insulation bowl.
.
• Excess fat in meat.
• Excessive cooking temperature.
• Grease build up.
• Normal controller cycling.
• No power.
• Faulty controller.
• Grease trapped by food build up.
Prevention/Solution
• Turn controller knob to maximum setting.
• Be sure controller is fully seated in heating element bracket and grill is
properly plugged into outlet.
• Check for tripped household circuit breakers or GFI (Ground Fault
Interrupter). Reset or replace if necessary.
• Try another outlet.
• Replace controller or heating element.
• Turn controller to OFF position before plugging into electrical outlet.
• Do not use other electrical appliances on the same circuit.
• Keep controller and all electrical connections dry. Do not operate unit when
raining.
• Replace damaged controller or extension cord.
• Place lid on grill while cooking.
• Preheat 15-20 minutes. Increase controller setting.
• Replace with appropriately rated cord (15 amps).
• Clean lower insulation bowl.
• Trim fat from meat before grilling.
• Adjust (lower) temperature as needed.
• Clean grill.
• Increase knob setting or wait for light to cycle on.
• See “Grill not heating”.
• Replace controller or heating element.
• Turn controller knob to OFF. Keep lid on and let fire burn out. After grill
cools, clean insulation bowl.
•
Do not apply water to fire. Personal injury may result.
Certified Grill Parts And Accessories®, Char-Broil and Design®, Char-Broil (Gas Grill Briquettes)®, Char-Diamonds®, Cooking Zone and Design®, Diamond Flame®, Executive Chef®, Faststart®, Flare Fighter®, FlavorMaster®, Gas Grill
Silouette and Design®, H2O Smoker®, Lava Flame®, MasterFlame®, MasterFlame Precision Cooking System®, PowerSpark®, Quantum®, VIP®, PrecisionFlame and Design®, Sierra®, and TruFlame® are registered Trademarks of the W.C.
Bradley Company. Thermos® is a registered trademark of the Thermos Company and its affiliates.
Artisan Collection by Char-Broil ™, C3 and Design™, Char-Broil and Design™, Flame Design™, FlavorTents™, Grill 2 Go™, Grillin’ Stick™, Keeper of the Flame™, Keepers of the Flame™, Natural Grip™, Outdoor Cooking Collection and
Design™, Patio Bistro™, PrecisionFlame™, Pro-Check™, QuickSet Grills and Design™, SmokerTents™, The Big Easy™, The Minute Grill™, The Edge™, The Tuscan Collection™, and The Urban Grill™ are Trademarks of the W.C. Bradley
Company. Universal Grill Parts and Design™ is a trademark of the Thermos Company and its affiliates.
TEC™ is a registered trademark of TEC INFRA-RED GRILLS. US patents pending.
Protected under one or more of the following U.S. Patents: 4,598,692; 4,624,240; 4,747,391; 4,747,391; 4,817,583; 4,924,846; 4,989,579; 5,003,960; 5,076,256; 5,076,257; 5,090,398; 5,109,834; 5,224,676; 5,277,106; 5,421,319; 5,441,226;
5,452,707; 5,458,309; 5,566,606; 5,566,606; 5,579,755; 5,582,094; 5,613,486; 5,649,475; 5,706,797; 5,711,663; 5,765,543; 5,931,149; 5,996,573; 6,095,132; 6,135,104; 6,173,644B1; 6,279,566; 6,397,731; 6,418,923; 6,439,222; 6,523,461;
D282,619; D339,714; D341,292; D343,337; D358,059; D361,466; D364,535; D372,637; D373,701; D377,735; D383,035; D397,910; D405,643; D405,643; D406,005; D406,009; D413,043; D413,229; D413,229; D414,982; D415,388; D416,164;
D416,441; D416,441; D417,587; D422,516; D423,274; D423,876; D428,303; D435,396; D436,004; D438,059; D438,060; D438,427; D439,110; D442,505; D443,179; D443,354; D447,384; D447,385; D447,909; D448,610; D448,614; D448,615;
D448,616; D448,975; D449,492; D451,759; D456,202S; D460,313, D461,359 and D504,048. Canada: 87743; 87744; 92607; 92608 and 1,316,424. Other Patents Pending. Assembly instructions © 2006.
Thermsulate® is a registered trademark of ATD, Corp. Insulation bowl and application covered by U.S. Patents 5011743, 5111577, and other Patents pending.
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