Problem
Burner will not light
using ignitor.
Burner will not match-
light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flashback... (fire in
burner tube).
Unable to fill LP
cylinder
Possible Cause
— Electrode and burner are wet.
— Electrode is cracked or broken,
“sparks at crack”.
— Wire is loose or disconnected.
— Wire is shorting (sparking)
between ignitor and electrode.
— Bad ignitor.
— No gas flow.
— Coupling nut and regulator not
fully connected.
— Obstruction of gas flow.
— Disengagement of burner to
valve.
— Is appliance assembled
correctly?
— Out of gas.
— Excess flow valve tripped.
— High or gusting winds.
— Low on LP gas
— Excess flow valve tripped.
— Burner is blocked.
— Some dealers have older fill
nozzles with worn threads.
Prevention/Cure
— Wipe dry with cloth.
— Replace electrode.
— Reconnect or replace ignitor wire.
— Replace ignitor wire.
— Replace ignitor.
— Check to see if LP cylinder is empty. If LP cylinder is
not empty, refer to “Sudden drop in gas flow”.
— Turn the coupling nut about one-half to three quarters
additional turn until solid stop. Tighten by hand only—
do not use tools.
— Clear burner tube.
— Re-engage burner and valve.
— Check assembly instruction steps.
— Check for gas in LP cylinder.
— Turn off knob, wait 30 seconds and light appliance. If
flames are still low, turn off knob and LP cylinder
valve. Disconnect regulator. Reconnect regulator and
leak check. Turn on LP cylinder valve, wait 30
seconds and then light appliance.
— Increase flame height.
— Refill LP cylinder.
— Refer to “Sudden drop in gas flow” above.
— Turn knob to OFF and clean burner.
— The worn nozzles don’t have enough “bite” to engage
the valve. Try a second LP dealer.
Troubleshooting
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