Appendices
25
Problems
Diagnostic Tips
The LED is blinking blue/orange.
The ambient temperature is too
high. Make sure the scanner has
enough air ventilation and is not
placed in direct sunlight.
The LED remains blue.
The scanner is continuously reading
a barcode. Remove all barcode
labels from the scan volume of the
scanner and try again.
The scanner cannot send the data
to the host system. There is no
proper handshaking between the
scanner and the host. Scanner
buffer is full. Make sure that all
cables are connected and your host
system is ready to receive data.
A barcode is read by the scanner but
not accepted by the host system.
The communication cable is not
connected to the serial port of your
host system. Refer to the manual of
your host system to locate the serial
port.
The communication settings of the
host and scanner do not match.
Ensure that the setting values for
both devices are the same. For
proper adjustment values see the
Configuration Guide.
The communication cable does not
suit your host system. Contact your
supplier for the correct
communication cable.
The data format is not supported by
the software running on the host
system.
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