TECHNICAL ASSISTANCE
CellarCool Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
effectively if you provide them with the following:
•
The model and serial number of your CellarCool system(s).
•
Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
•
Photos of the cellar and installation location may be needed.
ACCESSORIES
CellarCool offers accessories to enhance and customize your wine cooling unit:
Condensate Pump Kit
The condensate pump kit automatically removes water that drips out of the evaporator unit’s drain line. The pump is
controlled by a float/switch mechanism that turns the pump on when approximately 2¼” of water collects in the tank, and
automatically switches off when the tank drains to approximately 1¼”. The condensate pump kit allows the excess condensate to
be pumped up to 20 feet away from the unit.
Accessories can be purchased at www.cellarcool.com
Contact CellarCool Customer Service
1738 E. Alpine Ave
Stockton, CA, 95205
www.cellarcool.com
Email:
Tech Support & Customer Service:
1-800-343-9463
Sales & Sizing Assistance:
1-855-235-5271
Fax:
209-466-4606
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