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Q7.
How long is the warranty of the device?
Each of our devices comes with ONE year manufacturer warranty. If anything happens
to the device, please feel free to contact us for supports and services.
Q8.
Do we have to pay any fee for the online storage?
We provide free online storage ranged from 500MB to 5 GB depended on the volume for
the first two years. Extra online storage will cost $0.99 per GB.
After that, we are going to charge a very small fee ranged from $3 to $5 per device per
month depended on the volume for the online storage.
Q9.
Can we get any free sample to test out?
We do not give out free sample to customers. However, potential customers will have
discounted prices based on the number of samples they requested. Later on and within one year
period, if the customers purchase a high volume, we are going to refund the differences when
they purchased the samples. For example, for 1-9 boxes, each costs $350, and for 10-50 boxes,
each costs $330. A customer purchased 2 devices to test out. The cost of each one was $350. A
few months later, she decides to purchase 8 more boxes; so each of these boxes will cost $330.
We also refund $40 for the first 2 boxes ($20 for each box) because the customer had purchased
10 boxes within one year. She meets the discounted requirements.
Q10. What are the system requirements for your software?
Our software runs on a web browser. The only requirement is the web browser must
have JavaScript enabled.
Q11. Does your software run on Safari browser?
Our software can be run on any web browser such as Firefox, Safari, Chrome, IE, Opera,
etc…
