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Q&A
Q1.
Where can I find information about the Orchid Digital Signage product?
Please visit us at
www.ceenee.com
. Select PRODUCTS tab and then Digital Signage.
You can also call us at
408-890-5018
or email us at
.
Q2.
After I purchased the Orchid device? What do I have to do next?
There are two steps you need to do. First, configure your device(s). Second, use the
web-based software to work with your device(s).
Q3.
How can I configure the device?
Press and hold the SETUP button (right above the yellow button) on the remote control
for about 10 seconds, and the admin configuration menu will be popped up. Use the
alphanumeric key to login. The default user ID and password are admin and admin. The
configuration page will come up. Please refer to our user manual for configuration information.
Q4.
How come some of the buttons on the remote control do not work?
The Orchid box is not a media player. Therefore, most of the buttons on the remote
control are disabled. Only three buttons are usable. They are i (info button), RETURN and
SETUP buttons.
Q5.
How much does each device cost?
We have different prices for customers depended on the volume. The more you buy the
cheaper price you will get. Please email us at
with your requirement and
estimated volume for the quotation.
Q6.
What are the pluses of your device compared to other digital signage devices?
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Small (palm size)
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Less power consumption (7-10 Watts per hour)
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Solid state (no mechanical movements)
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State of the Art technology
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Cloud-based control and management
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Conditional lifetime customer support
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Designed and manufactured in California, USA.