Issue 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
15
9.0 REPAIR AND RETURN INFORMATION
9.01 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It must
include return shipping instructions, original purchase order number and special
marking instruction. A description of the trouble observed must be attached to
the defective unit. This information must be inside the shipping container.
9.02 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, FL. 34972
863-357-0798
863-357-0006
9.03 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge, plus parts. The
customer must pay the shipping costs in both directions.
9.04 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 15% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 60 days
after original shipment.