ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
17
13.0 REPAIR AND RETURN INFORMATION
13.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be accompanied
with a "Return Material Authorization" (RMA) FORM. It must include return shipping
instructions, original purchase order number and special marking instruction. A
description of the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
13.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
13.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts. The
customer must pay the shipping costs both directions.
13.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material authorized
for return is subject to a 20% restocking charge based on the manufacturer’s list
price Return RMA must be requested no later than 30 days after original
shipment.
