29
Problem
Possible Cause
Corrective Action
Slight smoke or odor
during initial operation.
1. Residues from
Manufacturing process.
1. Problem will stop after a
few hours of operation.
Heater produces a
whistling noise when
burner is lit.
1. Turning control knob to high
(5) position when burner is
cold.
2. Air in gas line.
3. Air passageways on
heater are blocked.
4. Dirty or partially clogged
burner orifice.
1. Turn control knob to low (1)
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP gas company.
3. Observe minimum installation
clearances (Fig. 4, page 11)
4. Clean burner (see Care and
Maintenance, page 25) or
contact customer service.
Heater produces a
clicking/ticking noise just
after burner is lit or shut
off.
1. Metal is expanding while
heating or contracting
while cooling.
1. This is common with most
heaters. If noise is excessive,
contact qualified service
technician.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner, or similar products.
Heater produces
unwanted odors.
1. Heater is burning vapors
from paint, hair spray, glues,
etc. (See IMPORTANT
statement, page 27).
2. Gas leak. See Warning
Statement at the top of
page 27.
3. Low fuel supply.
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see “Checking Gas
Connections,” page 16).
3. Refill supply tank (Propane /
LP models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door
for ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance, page 25).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of
page 27.
2. Control valve is defective
1. Locate and correct all leaks
(see “Checking Gas
Connections”, page 16).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion
ventilation air.
1. Refer to Air for Combustion
and Ventilation” requirements,
page 8.
