20
Should any error code show on the zone displays, or the above
steps not resolve an issue, please contact CDA Customer Care for
assistance. Contact details are on page 18.
IMPORTANT - PLEASE NOTE:
In the event of any breakage, crack
or cracking – even minimal – of the vitroceramic glass, immediately
disconnect your appliance to prevent a risk of electric shock and
contact CDA Customer Care.
You observe that
Possible Causes
What should you do?
The hob has stopped
operating. The hob beeps
and ER03 is displayed on
the zone display
There was an overflow or
an object is in contact with
the control panel
Clean the hob or
remove the object, and
begin cooking again
The hob has stopped
operating and the display
shows E2, ER21 or ER40
The electronics have
overheated
Allow the hob to cool
down.
See the Installation
section to check the
ventilation requirements
have been met
After turning on a zone, the
zone display shows
The cookware used is not
suitable for induction or
is less than 11cm on the
160mm zones, or 145mm
on the 200mm zones
See the section on
cookware for induction
The saucepans make noise
during cooking or your hob
makes a clicking sound
during cooking
This is normal with some
types of cookware. This is
caused by the transfer of
energy from the hob to the
cookware
Nothing. There is no
risk, neither to your hob
nor to your cookware
The fan continues to
function for a few minutes
after the hob is turned off
Cooling of the electronic
components.
Working normally
Nothing.
Problem
Possible Causes
Possible Remedy
Residual heat indicator
has extinguished despite
zone(s) still being hot.
The appliance has no
power
Check the fuse and
replace if blown.
Hob top is broken, cracked
and/or chipped.
Stop using the appliance immediately and switch the
appliance off at the mains. Contact CDA Customer
Care to arrange a repair.
The appliance makes a
buzzing noise.
Buzzing noises are normal whilst the hob is in use
(inductor modules functioning) and after the hob has
been used (cooling fan in operation).
The appliance makes
noises similar to whistles,
hisses and pops.
These noises are normal. If several cooking zones
are used at once then the hob can make hissing
or whilstling noises due to the frequencies used to
power the inductor modules. Popping noises can
often be heard when pans are being heated.
cooking zone or multiple
zones do not work.
One or more zones display
a
“ ”
symbol
The internal electronics
may be faulty and in need
of a reset.
The selected pan is not
suitable for use with this
hob.
Reset the appliance by
disconnecting it from the
mains for a few minutes
before reconnecting it.
See page 6 for more
information on selecting
a correct pan.
