14
Symptoms
Possible Cause
Action
Appliance does not
function
No electrical supply.
Plug and main switch not
connected
Check that the plug is connected
and the main switched is turned
on.
Damaged switch or short circuit
Check if the switch is damaged
or short circuit
– replace or
repair.
Poor airflow
Distance between the cooking
appliance and the hood is too high
Adjust installation height
Metal grease filters clogged
Clean metal grease filters
Charcoal filters clogged
Replace charcoal filters
Motor running but
No airflow
Air flow blade is jammed
Adjust air flow blade - contact
Customer Care Center
Hood suction is not
effective
Insufficient ventilation
Ensure that the kitchen is
sufficiently ventilated to allow
entry of fresh air
The hood is installed too near or
too far to the cooking appliance
Adjust installation height
–
recommended height is
70cm/60cm from cooking
appliance
Strong Vibration
Hood installed incorrectly
Reinstall the hood correctly
Fan installed incorrectly
Reinstall the fan correctly
Fan is damaged
Replaced or repair
Strong cooking smell
Charcoal filter snot
installed
In re-circulating mode, charcoal
filters must be installed
Whirring sound
Foreign object in contact
With fan blade
Contact Customer Care Center
LED light not working
LED burnt out or loose
Contact Customer Care Center
NOTE:
Any electrical repairs to this appliance must conform to your local, state and federal laws. Please
contact the service center if in any doubt before undertaking any of the above. Always disconnect the
unit from the power source when opening the unit.
TROUBLE SHOOTING
