LIMITED WARRANTY INFORMATION
FOR SERVICE OR CUSTOMER SUPPORT INQUIRIES
ZR SERIES POWER AMPLIFIERS: 5 YEARS*
ZR SERIES MODULES AND ACCESSORIES: 1 YEAR
* NOTE: The following warranty is exclusive to the United States and
its possessions and territories. In all other countries the warranty
period is limited to two years. Please see your Carver Professional
dealer or distributor for the correct warranty information in your area
or locale.
WHAT IS COVERED
THIS LIMITED WARRANTY COVERS DEFECTS IN MATERIAL AND
WORKMANSHIP ONLY. This limited Warranty DOES NOT extend to: 1)
damage caused by shipment, 2) damage caused by accident, misuse,
abuse, failure to perform owner maintenance, or operation contrary to
the instructions in the Carver Professional owner’s manual, 3) units on
which the serial number has been defaced, modified or removed and 4)
damage resulting from modification or attempted repair by any other
person than authorized by Carver Professional.
WHAT WE WILL PAY FOR
Carver Professional will pay all labor and material expenses for items
covered under this Limited Warranty. See the next section concerning
shipping charges.
TO OBTAIN WARRANTY SERVICE
In the event your Carver Professional product requires service, contact
your Carver Professional Authorized Dealer / Contractor or contact
Carver Professional (ATTN: Customer Service Dept.) 9300 North
Decatur, Portland, OR 97203, or call Customer Service Department
directly at (503) 978-3343. You will be directed to an Authorized Carver
Professional Service Station or receive instructions to ship the unit to the
factory. Please save the original carton and packing materials in case
shipping is required. Please do not ship parcel post. Include a
complete description of the problem, the associated components and
connections, and a copy of the purchase receipt. Carver Professional
does not pay initial shipping costs. Return shipping costs will be pre-
paid if repairs were covered by the scope of this warranty.
KEEP SALES RECEIPT
To obtain coverage under this limited warranty, you must retain and
provide your sales receipt. The warranty period begins from the date of
the first consumer purchase from an Authorized Carver Professional
Dealer. Any implied warranties for merchantability and fitness for a
particular purpose required by any state law are limited in duration to the
warranty period of your product. The warranty set forth above is
exclusive and no other, written or oral is expressed or implied. Carver
Professional specifically disclaims the implied warranties and
merchantability and fitness for a particular purpose.
EXCLUSIONS
In no event shall Carver Professional be liable for property damage, or
any other incidental or consequential damages, which may result from
failure of this product. If your Carver Professional product proves
defective in material or workmanship, the liability of Carver Professional
shall be limited to the repair or replacement, at the option of Carver
Professional, of any defective part.
STATE LAWS MAY DIFFER
Some states do not allow limitations on how long an implied warranty
lasts and/or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other
rights, which vary, from state to state.
OTHER IMPORTANT PROVISIONS
Carver Professional reserves the right to make changes in design and
improvements to its products without the responsibility of installing such
changes or improvements on products previously sold by Carver
Professional. We suggest that you attach your purchase receipt to this
Warranty and keep both documents in a safe place. Thank you for your
choice of a Carver Professional Amplifier.
CARE & SERVICE ASSISTANCE
CARE
Wipe off the ZR Series Amplifier’s front panel and chassis from time to
time, with a soft, dry cloth. If you have something stubborn to remove,
use a mild dish soap or detergent sparingly applied to a soft cloth. Don’t
use alcohol, ammonia or other strong solvents.
SERVICE ASSISTANCE
We suggest that you read the Limited Warranty completely to fully
understand your warranty/service coverage. Please promptly complete
and return the Warranty registration card. Also, be sure to save the
sales receipt in a safe place. It will be necessary for warranty service. If
your Carver Professional product should require service, you may
contact the Carver Professional Technical Service Department by calling
(503) 978-3343 or by writing to us at the Factory address found on page
11. We will then direct you to the nearest in our national network of
Authorized Warranty Service Centers, or give you detailed instructions
on how to return the product to us for prompt action. If you should have
questions or comments, please write to the Factory address shown on
page 11, or contact us via email at [email protected] or at our
web site: www.carverpro.com. Please include the model and serial
number of your Carver Professional product, your complete address and
daytime phone number.
Carver Professional
Service Department
OR
Customer Support
9300 North Decatur
Portland, Oregon 97203
SERVICE DEPT
CUSTOMER SUPPORT
FAX
503.9783343
503.978.3344
503.978.3302
www.carverpro.com
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