3.
The antenna of GSM and GPS is external, please note that the antenna install location of the
tracker must can receive the GPS & GSM signal, normally the back of the seat or arm rest
box or under the back window or room on the panel etc. please leave away the tracker from
big metal, and keep away from the magnetic components.
4.
The tracker built in high capacity Li battery, recharge one time can use about 1-2 days
(standby mode), also you can connect the tracker to the car battery all the time, this can keep
the tracker has power supply continuously, and the charging circuit will control the
recharging.
5.
The tracker built in GSM and GPS module, so please power off the tracker at the special
place that restrict using mobile phone, such as on the plane, etc.
6.
The GPS need 10-200 seconds to locate the position, when the GSM signal is weak or the
network is very busy, the SMS maybe delay to send by the GSM network, this is normal.
7.
The tracking data on our server will keep 3-6 months, the old data will be deleted.
Trouble Shooting
1.
The tracker auto power off: please confirm the tracker power supply is good, and the fuse on
the VCC line is good.
2.
After power on the tracker, the tracker GREEN LED keep on, and it has not any repose, and
no ring, please confirm the SIM card has been installed properly, the SIM card PIN code is
disable, and the SIM card has enough charge, and the mobile phone can work well in that
place. If the tracker work well the Green LED will flash once every 4 seconds.
3.
If the tracker can not upload location to website, please confirm the SIM card has GPRS
function, and has set the APN or GPRS username & password (call the mobile phone hotline
to confirm it is necessary to set these or not). if the tracker do not move, the tracker will not
upload tracking, try moving with the tracker.
4.
If the tracker can not send back information by SMS, please confirm the SIM card has ID
caller display function and SMS service function, and please read the SMS information of
the tracker sending back, and check the instruction & password is right or not.
5.
When call the tracker, it has ringing, but it will not hang up the calling, please check the
tracker has set the preset phone number, use the preset phone or delete the preset phone
number or let the tracker back to default is OK.
6.
Can not login the platform: use SMS to check the ID of the tracker, and try it again, if not
