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Operation
42.CC.2210.2713_BA_V02_EN
21
Flashing code
Meaning
Corrective action
Charging cable is
overheating
8. Leave the AC charging cable to cool down for at least 15 minutes.
9. Reposition the AC charging cable if necessary. Observe the
permitted ambient conditions (see the “Technical data” section)
and the safety instructions (see the “Important safety instructions”
section).
10. Restart the charging process.
Direct current
fault
Disconnect the product from the power supply for approx. 30
seconds and restart the charging process.
If the fault persists, the vehicle isolation must be checked by a
qualified professional repair shop.
Alternating
current fault
1. Switch off the circuit breaker for the power supply connected to
the AC charging cable! This automatically ends the charging
process.
2. Check the supply cable on the power supply side, starting from
the power outlet to the AC charging cable.
a. Replace the product if damaged. Contact the manufacturer.
b. Contact an electrician to ensure that the AC supply is
correct.
3. Disconnect the product from the power supply for approx. 30
seconds and restart the charging process.
If the fault persists, the vehicle isolation must be checked by a
qualified professional repair shop.
Communication
error
Restart the charging process.
Device error
Contact the manufacturer.
