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Instruction manual WMi4000
Instruction manual WMi4000
Please keep this instruction manual for future reference
Please keep this instruction manual for future reference
P R O B L E M
P O S S I B L E C AU S E S A N D P R AC T I C A L S O L U T I O N S
The washing machine
does not work / start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required programme was correctly selected and the start button
pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the
floor near the washing
machine
This may be due to a leak from the seal between the tap, supply hose and fill valve; in
this case, replace it and tighten the hose connections correctly.
Make sure the front filter is correctly closed.
The washing machine
does not spin
The machine is fitted with a detection system that protects the load and product from
damage if the load is not balanced before spinning.
This may result in:-
- The machine attempts to balance the load, increasing the time of spin.
- Reduction of the speed of spin to decrease vibrations and noise.
- The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin programme.
This could be due to the fact that water has not been completely drained: wait a few
minutes. If the problem persists, see Error 3 section.
Some models include a “no spin” function: make sure it is not selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is
being used.
Strong vibrations /
noises are heard
during the spin cycle
The washing machine may not be fully levelled: if necessary, adjust the feet as indicated
in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were removed.
Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc).
The use of ecological detergents without phosphates may cause the following effects:
Cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have
negative effects on rinse efficiency.
White powder (zeolites) on laundry at the end of the wash: this is normal, the powder is
not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse
programme. In the future consider using slightly less detergent.
Foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using
less detergent in future washes.
Abundant foam: This is often due to the anionic surfactants found in the detergents which are
hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not
help at all. We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or more help is required, please contact our Caple service team on
0117 938 7420
or via email
