7
TROUBLESHOOTING GUIDE
Read and follow the instructions given in the section “Instructions for use”.
Check that the electricity supply has not been shut off.
Dry the hob thoroughly after cleaning it.
If, when the hob is switched on, alphanumeric codes appear on the display, consult the following table
for instructions.
If the hob cannot be switched off after using it, disconnect it from the power supply.
Error
code
Possible Cause
Remedy
E0
No Pan or did not detect the pan
Put on the pan
E2
NTC short or open
Call the after-sales service and specify the error
code
E3
High voltage
Call the after-sales service and specify the error
code
E4
Low voltage
Call the after-sales service and specify the error
code
NOISES MADE BY THE HOB
Induction hobs can make whistling or crackling sounds during normal operation, these actually come from
the pots and pans as a result of the characteristics of the bottoms (for example, bottoms made of several
layers of material, or uneven bottoms). These noises vary depending on the pots and pans used and the
amount of food they contain, and are not indicative of a defect of any kind.
In addition, the induction hob is equipped with an internal cooling system to control the temperature of
electronic parts; as a result, during operation and for several minutes after the hob has been switched off,
the noise of the cooling fan will be audible. This is perfectly normal and indeed essential for proper
functioning of the appliance.
