Troubleshooting
137
Check the memory card
- Cannot access the memory card. Check the memory card and make sure it is inserted
correctly.
- A memory card error occurred. The camcorder cannot record or display the image. Try
removing and reinserting the memory card, or use a different memory card.
- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card
(
A
31).
- If after the message disappears,
6
/
7
appears in red, perform the following: Turn off the
camcorder and remove and reinsert the memory card. If
6
/
7
turns back to green you can
resume recording/playback. If the problem persists, save your recordings (
A
110) and
initialize the memory card (
A
32).
Do not disconnect the power source. Do not disconnect the USB cable unless you first use
the computer to safely end the connection.
- When the camcorder is in
mode and is connected to the computer with a USB cable, the
camcorder cannot be operated. Disconnecting the USB cable or power source while this
message appears may result in permanent loss of the recordings on the memory card. Use the
computer's Safely Remove Hardware function to end the connection and disconnect the USB
cable before using the camcorder.
File name error
- The folder and file numbers have reached their maximum value. Set [FUNC.]
>
[MENU]
>
>
[File Numbering] to [Reset] and delete all the MP4 movies (
A
98) and photos
(
A
109) on the memory card or initialize it (
A
32).
Initialize only using the camcorder
- Initialize the memory card with this camcorder (
A
32).
May not be possible to record movies on this memory card
- You may not be able to record movies on a memory card without a Speed Class rating or rated
SD Speed Class 2. Replace the memory card with one rated SD Speed Class 4, 6 or 10.
Mem. Card Number of scenes already at maximum
- The memory card already contains 3,999 scenes (the maximum number of scenes for AVCHD
movies); no further scenes can be copied onto the memory card. Delete some scenes (
A
to free some space.
Mem. Card Unable to recognize the data
- The memory card contains scenes recorded using a video configuration that is not supported
(PAL or SECAM). Play back the recordings in the memory card with the device originally used
to record them.
Memory card A/B writing error Attempt to recover the data? (Can take up to 3 min.)
- This message will appear the next time you turn on the camcorder if power supply was
accidentally interrupted while the camcorder was writing to the memory card. Select [Recover]
to try to recover the recordings. If you inserted a memory card that contains scenes recorded
using another device, we recommend that you select [No].
Memory card cover is open
- After inserting a memory card, close the double memory card slot cover.
Memory card is full
- The memory card is full. Delete some recordings (
A
98, 109) to free some space or replace
the memory card.
Memory card is write-protected
- The LOCK switch on the memory card is set to prevent accidental erasure. Change the position
of the LOCK switch.
