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39
Power
Cannot turn on SELPHY
•
Confirm that the power cord is connected and plugged in correctly (
).
•
Hold the <
q
> button until the startup screen is displayed (
).
•
When using Battery Pack NB-CP2L (sold separately), confirm that the battery pack is
charged and inserted correctly, and that the cable is connected correctly.
Screen
The image display screen is not displayed (
)
•
While the ID Photo Settings screen is displayed, press <
k
> to display the menu,
press <
u
><
d
> to choose [Select & Print], and then press <
o
>.
Printing
Cannot print
•
Confirm that SELPHY is on (
•
Confirm that the paper and ink cassettes are loaded correctly (
•
Confirm that the ink sheet is not loose (
).
•
Confirm that you are using paper designed especially for SELPHY (
).
•
Replace the ink cassette and refill the paper cassette as needed (
•
Confirm that you are using the correct combination of paper, paper cassette, and ink
cassette (
).
•
SELPHY will temporarily halt printing if it exceeds a specific temperature; this does
not indicate a problem. Wait until the printer cools off. During continuous printing, in
hot environments, or if the printer’s interior becomes hot because the rear-side air
) is blocked, SELPHY may temporarily stop printing, causing printing to
take longer.
Cannot display or print images on memory cards or USB flash drives
•
Confirm that the memory card is fully inserted in the correct slot, with the label face-
up (
,
•
Confirm that the USB flash drive is fully inserted, right-side up (
).
•
Confirm that the image format is supported (
).
•
Confirm that a memory card requiring the use of an adapter has not been inserted
without its adapter (
Cannot print from a camera
•
Confirm that your camera supports PictBridge (
•
Confirm that SELPHY and the camera are connected correctly (
).
•
Confirm that your camera batteries have enough charge left. If the batteries are
depleted, replace them with fully charged or new ones.
•
Remove any inserted memory cards or USB flash drives.