Rayo S1
User Manual
43
Troubleshooting
When the power does not turn on
• Press the reset button to turn the power on. For more information on resetting, see
• Check the battery level.
When you cannot connect to a wireless network
• Check the Wi-Fi environment.
• If your device cannot connect to Wi-Fi, press the reset button and try connecting
again.
When the screen is trapezoid
• Adjust the location so that the screen and the product's projection light are
perpendicular.
If the product is not operating or it does not power off
• Press the reset button for a second. For more information on resetting, see "Reset" on
When you cannot play a video after a DLNA connection
• Check if the media player of your smart device supports DLNA.
• Check the video format as it may not play due to the incorrect video format.
• If it does not play due to the incorrect video format, use a codec converter to convert it
into a general format.
Other
• You must use an authentic charger with DC 5V, 2A. If you do not use an authentic
charger, it won't charge correctly and may cause problems in features.