Troubleshooting
75
Writing Error/Output
Error/
Communication
Error
Printer port error
Verify the printer port status.
1. Click Start
Start
Start
Start, right-click My Computer
My Computer
My Computer
My Computer and select Properties
Properties
Properties
Properties.
When using versions of Windows other than Windows XP, right-click My
My
My
My
Computer
Computer
Computer
Computer on the desktop and select Properties
Properties
Properties
Properties.
2. Click the Hardware
Hardware
Hardware
Hardware tab and click Device Manager
Device Manager
Device Manager
Device Manager. Double-click Universal
Universal
Universal
Universal
Serial Bus controllers
Serial Bus controllers
Serial Bus controllers
Serial Bus controllers, and USB Printing Support
USB Printing Support
USB Printing Support
USB Printing Support.
When using Windows Me or Windows 98, click the Device Manager
Device Manager
Device Manager
Device Manager tab.
Double-click Universal Serial Bus controllers
Universal Serial Bus controllers
Universal Serial Bus controllers
Universal Serial Bus controllers, and Canon PIXMA iP6000D
Canon PIXMA iP6000D
Canon PIXMA iP6000D
Canon PIXMA iP6000D.
3. Check whether the General
General
General
General tab shows any unusual condition.
Cannot print with
Automatic Duplex
Printing
Size of loaded
paper is incorrect
Ensure that the size of loaded paper is suitable for Automatic Duplex Printing
Automatic Duplex Printing
Automatic Duplex Printing
Automatic Duplex Printing.
Incorrect paper size
is selected
Check the Paper Size
Paper Size
Paper Size
Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
Check Paper Size
Paper Size
Paper Size
Paper Size on the Page Setup
Page Setup
Page Setup
Page Setup tab in the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box
(Windows) or the Page Setup
Page Setup
Page Setup
Page Setup dialog box (Macintosh) to ensure that it matches
the size of the paper loaded.
For the paper size compatible with Automatic Duplex Printing
Automatic Duplex Printing
Automatic Duplex Printing
Automatic Duplex Printing, refer to
“Automatically Printing on Both Sides of the Page” on the
User’s Guide
.
To print on both sides of the page manually, follow the procedure
below.
On the Page Setup
Page Setup
Page Setup
Page Setup tab, clear the Duplex Printing
Duplex Printing
Duplex Printing
Duplex Printing check box. Then try printing
again.
When using Mac OS 9.x, select Options
Options
Options
Options from the pop-up menu in the Print
Print dialog
box, and then clear the Automatic
Automatic
Automatic
Automatic check box. Then try printing again. Mac OS X
does not support the manual duplex printing.
“Error No.: 300” *
Printer is not ready
Ensure that the POWER
POWER
POWER
POWER lamp lights green.
If the POWER
POWER
POWER
POWER lamp is off, turn the printer on.
The POWER
POWER
POWER
POWER lamp will flash green when the printer is initializing. Wait until the
POWER
POWER
POWER
POWER lamp stops flashing.
When the POWER
POWER
POWER
POWER lamp is flashing orange, an error may occur in the printer. For
details on how to resolve the error, refer to “Handling Error Messages
Handling Error Messages
Handling Error Messages
Handling Error Messages” on page
72.
Printer is not
properly connected
Ensure that the printer is securely connected to the computer.
If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer you want to
use is not selected
on the Printer
Printer
Printer
Printer pop-
up menu on the
Print dialog box.
Select iP6000D
iP6000D
iP6000D
iP6000D on the Printer
Printer
Printer
Printer pop-up menu on the Print
Print dialog box.
If iP6000D
iP6000D
iP6000D
iP6000D does not appear on the Printer
Printer
Printer
Printer pop-up menu, add the printer
following the procedures described in the
Easy Setup Instructions
.
“Error No.: 1700”*
Waste ink absorber
almost full**
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the RESUME
RESUME
RESUME
RESUME button to clear the error so you can continue printing. Before
the waste ink absorber becomes completely full, contact the Customer Care
Center.
“Error No.: 1851”*
Inner cover is open
when printing
starts
Close the inner cover, then press the RESUME
RESUME
RESUME
RESUME button.
Problem
Possible Cause
Try This
US_iP6000D_QSG.book Page 75 Thursday, June 10, 2004 2:44 PM