Canon MultiPASS F60 Скачать руководство пользователя страница 87

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Chapter 11

Troubleshooting

11-15

oubleshooting

Removing jammed paper

If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam.

If a paper jam occurs when receiving a fax, that fax will be stored in memory and

printed automatically when you clear the jam and press [Resume].

Removing jams in the paper output tray

Follow this procedure to remove jams from the paper output tray:

Gently pull any jammed paper out of
the paper output tray.

• If you cannot see any jammed paper in the

paper output tray, remove it from the
machine’s interior (

below).

Press [Resume].

• If you are printing from a Windows

application, follow the instructions displayed
on your computer.

Removing jams from the machine’s interior

Follow this procedure to remove jams from the machine’s interior:

Press [Open]

and lift up the scanning

unit

Gently gather the jammed paper to the
center of the opening and then remove
it.

CAUTION

• Be careful not to touch the components

inside the machine.

Close the scanning unit until it locks into place.

Press [Resume].

• If you are printing from a Windows application,

follow the instructions displayed on your computer.

Fax Model

Содержание MultiPASS F60

Страница 1: ...Basic Guide...

Страница 2: ...registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency...

Страница 3: ...tions in the Setup Sheet we recommend you read this guide to familiarize yourself with the basic operation of all functions of your machine This guide included as a PDF file in the MultiPASS Suite sof...

Страница 4: ...eet for more details Comprehensive Refer to the Comprehensive Guide included in the CD ROM for more Guide details Software Refer to the MultiPASS Suite Software User s Guide included in the Guide CD R...

Страница 5: ...ly 4 3 More information 4 3 FaxModel 5 Photo printing from a memory card Basic operation Before printing from a memory card 5 1 Inserting removing a memory card 5 1 Inserting a memory card 5 1 Removin...

Страница 6: ...the exposure scan contrast 8 4 Speed dialing 8 4 Registering one touch speed dialing 8 4 Registering coded speed dialing 8 5 Using speed dialing 8 6 Receiving faxes to your machine 8 7 Before receivin...

Страница 7: ...on top of a carpet or rug which has long pile The threads may get inside the machine and cause a fire Do not block or cover the ventilation port or any openings on the machine with objects as this may...

Страница 8: ...ay occur If you are not sure of the type of power available consult your local power company Do not allow the power cord to be near objects that emit heat The outer cover of the power cord may melt re...

Страница 9: ...ther controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the machine has been dropped or damaged If the machine...

Страница 10: ...ical parts as this may result in electrical shock Do not place heavy objects on top of the machine as these may topple over and result in injury Do not insert your hands into the machine while it is p...

Страница 11: ...t A Location Supply a suitable table cabinet or desk See the Appendix for the machine s dimensions and weight B Order information 1 Only a single line touch tone or rotary telephone set is to be used...

Страница 12: ...d Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Cen...

Страница 13: ...tion requirements for Canon facsimile equipment A Location Supply a suitable table cabinet or desk See the Appendix for the machine s dimensions and weight B Order information 1 Provide only a single...

Страница 14: ...ations company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and intern...

Страница 15: ...copies from your machine Also apply advanced copy features to your copies Scanner Scan high resolution images to your computer and process them easily using the software provided Fax Fax directly from...

Страница 16: ...1 Card slot e Document guides 2 Eject button r Multi purpose tray 3 Open button t Tray cover 4 Paper output tray y Document tray 5 Operation panel u Document output slot 6 Platen glass i Document cov...

Страница 17: ...d prompts during operation y 2 and 3 keys Scroll through selections select the number of copies and the photograph file number 2 also clears an entry and 3 enters a space between characters u Set key...

Страница 18: ...a two digit code to dial a pre registered fax telephone number or group 4 Hook key Engages or disengages the telephone line 5 One touch speed dialing keys Dial a pre registered fax telephone number o...

Страница 19: ...ther than these 0 002 to 0 005 in 0 06 to 0 13 mm 13 to 24 lb 50 to 90 g m2 FaxModel Documents and print media Chapter 2 Documents Document requirements The documents you load on the platen glass or A...

Страница 20: ...eck first to make sure there is no document on the platen glass 2 Insert the top of your document face up into the ADF until you hear a beep q Then adjust the document guides to the width of the docum...

Страница 21: ...h quality printing with minimal or no smearing when in contact with water or damp surfaces This specially coated paper produces bright and vivid colors and stands up to normal office highlighters Size...

Страница 22: ...on Left Drying time 30 minutes Use for Printing from your computer photo printing copying Load the paper with the glossier side facing up Do not attempt to dry the ink with a hairdryer or by exposing...

Страница 23: ...e for Printing from your computer You can print from two to six continuous sheets at a time When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for...

Страница 24: ...air or sunlight Do not mount printouts in an adhesive type album as you may not be able to remove them Be aware that some types of clear plastic folders and albums may cause the edges of the paper to...

Страница 25: ...ia size and type 1 Press Copy or Fax 2 Press Paper Select Ex 3 Use 2 or 3 to select the print media size Select from the following LTR 4 6 LGL A4 For received faxes select LTR LGL or A4 4 Press Set Ex...

Страница 26: ...2 8 Documents and print media Chapter 2...

Страница 27: ...network connection 256 color SVGA monitor or greater Microsoft Internet Explorer version 4 01 or later 60 MB of available hard disk space 150 MB recommended USB cable 16 4 ft 5 m or shorter Microsoft...

Страница 28: ...Enables you to view your documents stored in My MultiPASS MultiPASS Photo Enhancer Software Guide Enables you to make advanced image adjustments to an image opened in the MultiPASS Viewer MultiPASS St...

Страница 29: ...canned images in the My Pictures folder or if not available in the My Documents folder or Scan to Save folder r Sent Faxes folder Stores PC faxes successfully sent The My MultiPASS folders work within...

Страница 30: ...the My MultiPASS folders double click the document you want to open Toolbar buttons q Saves the document under a new name w Displays the previous image e Displays the next image r Zooms out of the do...

Страница 31: ...or refer to the online help or the Software Guide MultiPASS Toolbar The MultiPASS Toolbar appears on the Windows desktop and allows you to scan a document to your computer and process it For more deta...

Страница 32: ...3 6 The MultiPASS Suite software Basic operation Chapter 3...

Страница 33: ...hine icon 3 On the File menu click Set as Default or Set as Default Printer Is the correct print media loaded in the multi purpose tray For details see p 2 2 Printing Once you have installed the Multi...

Страница 34: ...s will look like when printed You can change these print settings to suit the document you are printing Unless you save your settings as a profile your settings are available only for the current prin...

Страница 35: ...alog box click Properties 3 In the Properties dialog box define your settings on the appropriate tabs or dialog boxes If you are dissatisfied with your changes on a particular tab and want to revert t...

Страница 36: ...4 4 Printing from your computer Basic operation Chapter 4...

Страница 37: ...gital camera It is not compatible with the computer s own format For information on memory cards compatible with your digital camera and PC card adapters contact your digital camera manufacturer To us...

Страница 38: ...containing the memory card was not removed while being read you are using a compatible memory card your memory card contains photographs Removing a memory card CAUTION Do not remove the memory card or...

Страница 39: ...an set date printing from the machine For details see the Comprehensive Guide Printing an index This printing method prints thumbnails of the photographs in a memory card An index is useful to see sma...

Страница 40: ...t media 4 6 for card size print media A4 for A4 size print media If you select 4 6 the print media type is fixed to PHOTO PAPER PRO If you selected 4 6 in step 8 9 Go to step 11 If you selected LTR or...

Страница 41: ...2 Insert the memory card as described on p 5 1 3 Press Photo Print 4 Press Menu 5 Press Set Ex 6 Use 2 or 3 to select ALL FRAMES 7 Press Set Ex 8 Use 2 or 3 to select the paper size Select LTR for le...

Страница 42: ...e Depending on the paper type and whether borderless printing is selected the photographs may be cropped A margin may still appear even if you select borderless printing on letter size paper Printing...

Страница 43: ...copies of the photograph you want Enter a zero before single digits e g 07 You can also use 2 or 3 to enter the quantity 11 Press Set Ex 12 Use 2 or 3 to select the paper size Select LTR for letter s...

Страница 44: ...th a border ON to print the photograph without a border 17 Press Set Use 2 or 3 to view your settings in the LCD Ex 18 Press Start NOTE Printing is enlarged or reduced automatically according the pape...

Страница 45: ...e the numeric keys to enter the number of copies 4 Adjust any necessary settings for your document Press Color for color copying or B W for black white copying below Press Paper Select to select the p...

Страница 46: ...ss Set NOTE When using COLOR FAST if the color output is different from that expected select COLOR NORMAL or COLOR FINE and try copying again Adjusting the exposure density Exposure density is the deg...

Страница 47: ...om the MultiPASS Suite software Follow this procedure to set it from the software 1 Open My MultiPASS p 3 3 2 On the MultiPASS menu point to Device Setup Speed Dial then click MultiPASS F80 3 On the S...

Страница 48: ...lbar 2 In the Print dialog box click Canon MultiPASS FAX in the Printer list 3 Click OK 4 On the Send FAX tab enter the required recipient information 5 In Send as click Fax to send the document as a...

Страница 49: ...Guide Specifying a recipient from the Address Book Follow this procedure to specify a recipient from the Address Book 1 When you need to enter a recipient s details in the Send Fax dialog box see step...

Страница 50: ...tware Guide You can receive faxes regardless of whether your computer is turned on or off If your computer is on Depending on your setting above the fax is either printed directly from the machine or...

Страница 51: ...prehensive Guide If you have connected your machine to a computer enter the sender information from your computer p 7 1 Otherwise follow this procedure 1 Press Menu 2 Use 2 or 3 to select USER DATA 3...

Страница 52: ...sure you have set the correct telephone line type for your telephone line If you are unsure of your telephone line type contact your telephone company If you have connected your machine to a computer...

Страница 53: ...et To cancel memory sending Press Stop Reset and follow any instructions in the LCD Improving faxed images There are several settings that allow you to improve the quality of faxed documents Setting c...

Страница 54: ...rences between black and white less marked Refer to Memory sending for sending a document p 8 3 and in step 3 adjust the contrast as follows 1 Press Exposure 2 Use 2 or 3 to select the exposure 3 Pres...

Страница 55: ...he destination labels provided with your machine to label the one touch speed dialing keys with the recipients names For a list of the recipients you have registered print the one touch speed dialing...

Страница 56: ...red print the coded speed dialing list Comprehensive Guide To change or delete an entry Refer to the Comprehensive Guide Using speed dialing Follow this procedure to dial speed dialing number One touc...

Страница 57: ...ve both faxes and voice calls FAX ONLY MODE to receive faxes only DRPD if you have subscribed to a DRP Distinctive Ring Pattern service offered by some companies If you select this setting refer to th...

Страница 58: ...dial 25 the remote receiving ID on your telephone and hang up NOTE You can customize remote receiving by enabling disabling it or by changing the remote receiving ID REMOTE RX p 12 5 If you have an a...

Страница 59: ...Using the MultiPASS Toolbar below Using a TWAIN or WIA Windows XP compliant Windows application p 9 3 Using the Scan key on the operation panel p 9 4 For details on these methods see below Scanning wi...

Страница 60: ...the scanner window appears define your scan settings as desired and scan your document For details on the scanner window settings see the Software Guide 4 When the scan is complete do one of the follo...

Страница 61: ...for the application you are using Follow this procedure to scan from within an application 1 Load the document on the platen glass or ADF For details on how to load documents see p 2 2 2 In your Wind...

Страница 62: ...r to perform one of the actions of the Toolbar scan buttons Follow this procedure to select an action for the Scan key on the operation panel 1 On the Windows desktop on the MultiPASS Toolbar click Se...

Страница 63: ...ids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the exterior Wipe the machine s exterior with...

Страница 64: ...or any metal parts 3 Use a dry cloth to wipe away any stray drops of ink scraps of paper and dust especially from the black panel A 4 Close the scanning unit until it locks into place 5 Reconnect the...

Страница 65: ...but print quality is below standard refer to the flow chart to determine the problem p 10 5 Guidelines CAUTION Keep the printhead and ink tanks out of the reach of children If a child inadvertently in...

Страница 66: ...Press Open q and lift up the scanning unit w The printhead holder automatically moves to the center of the machine CAUTION Do not try to manually move or stop the printhead holder Do not touch any me...

Страница 67: ...ly inserted Check how much ink is left and if there is none replace the ink tank p 10 4 Flowchart of printhead maintenance NOTE If the problem is still not solved If you have followed steps 1 to 3 abo...

Страница 68: ...nt of ink Cleaning too often reduces the amount of ink in the ink tanks You can also clean the printhead from your computer Software Guide Follow this procedure to clean the printhead from the machine...

Страница 69: ...rocedure to align the printhead from the operation panel 1 Press Menu 2 Use 2 or 3 to select MAINTENANCE 3 Press Set 4 Use 2 or 3 to select ALIGN PRINT HEAD 5 Press Set The machine prints a horizontal...

Страница 70: ...om the MultiPASS Suite Follow this procedure to align the printhead from the MultiPASS Suite software 1 On the Windows desktop click Start point to Settings then click Printers Windows XP Click Start...

Страница 71: ...rn is not printed successfully check that the ink tanks are properly installed 8 In column A on the printout note which box has the most solid image Note the value next to this box and enter the numbe...

Страница 72: ...intenance Chapter 10 11 In column G on the printout note which box has the most solid image Note the value next to this box and enter the number Repeat for column H 12 Click OK twice Most solid box GO...

Страница 73: ...ompted to connect a USB cable and you could not proceed further Remove the device from the Device Manager as follows 1 In the dialog box prompting you to connect a USB cable click No and exit installa...

Страница 74: ...able to communicate with the device appears on your computer The MultiPASS Suite operates after checking that there is a USB cable connecting the machine and the computer This message appears and the...

Страница 75: ...le memory Refer to the application s documentation to check the amount of memory the application requires If a problem occurs when printing a specific document Try printing again after opening and edi...

Страница 76: ...in the printer driver In the Properties dialog box on the Main tab click Manual in Color Adjustment then click Set In the Manual Color Adjustment dialog box reduce the intensity with the Intensity sl...

Страница 77: ...nted on one side 8 Borderless printing Check the print media For borderless printing the quality of the printout at the top and bottom edges of the paper may deteriorate or the printout may be stained...

Страница 78: ...otect error displayed in Windows 1 Is the machine in photo print mode and card protection set to ON Windows 98 ME Switch to a different mode and set the CARD PROTECT setting to OFF p 12 5 Then disconn...

Страница 79: ...operly on p 11 4 5 Print the nozzle check pattern Maintaining the printhead p 10 5 Paper comes out but there is nothing copied on it 1 Is the document loaded the right way up If placing the document o...

Страница 80: ...nized in the Scanners and Cameras Windows Control Panel Windows XP only Follow this procedure to check if Canon MultiPASS is in Scanners and Cameras 1 On the Windows desktop click Start then Control P...

Страница 81: ...aper size will not be scanned Do the following On the Windows desktop on the Toolbar click Settings In the Toolbar Settings dialog box in the tab for the button used to scan specify the paper size Sof...

Страница 82: ...nging You cannot manually answer calls DRPD Set this mode if you have subscribed to a DRP Distinctive Ring Pattern service offered by some companies The machine will then ring differently depending on...

Страница 83: ...able to send a CNG signal the signal which indicates that the call is a fax call Some fax machines are not able to send CNG signals If so receive the fax manually p 8 7 Quality of received fax is poor...

Страница 84: ...ly on the platen glass or ADF p 2 2 8 Is one touch or coded speed dialing registered with fax numbers If you are using one touch or coded speed dialing check that the fax number is correctly registere...

Страница 85: ...nothing is displayed see p 11 14 2 Is the Alarm light blinking If it is blinking see p 11 17 3 Is the power strip correctly connected Check that the power strip is correctly connected 4 Did you set th...

Страница 86: ...table taps OA taps or extension cords and connect directly to the wall outlet If the machine powers up when the power cord is connected directly the table taps OA taps or extension cords are probably...

Страница 87: ...see any jammed paper in the paper output tray remove it from the machine s interior below 2 Press Resume If you are printing from a Windows application follow the instructions displayed on your comput...

Страница 88: ...the capacity of the multi purpose tray 6 Do not force paper into the multi purpose tray 7 Only use the same type of paper 8 Use recommended print media p 2 2 Removing jammed documents If documents jam...

Страница 89: ...ght blinks Check the message in the LCD If there is a message follow the instructions and correct the error Then to resume operation press Resume The Alarm light will turn off If the error remains tur...

Страница 90: ...f and on again then reinsert the memory card Clear the paper jam or whatever is obstructing the printhead holder and then press Resume Do not attempt to move the printhead holder manually Set the pape...

Страница 91: ...r than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition ECM transmissions may take longer than normal transmissions Turn off ECM if y...

Страница 92: ...ou have recorded photographs in the appropriate format on the memory card Contact the other party and have them load paper in their fax machine or free up space in their fax machine s memory Register...

Страница 93: ...down The machine will resume printing when it has cooled down If CHECK PRINTER appears contact the Canon Customer Care Center Retry to install the printhead If the message remains in the LCD the print...

Страница 94: ...ith the information provided in this chapter contact the Canon Customer Care Center CAUTION If the machine makes strange noises emits smoke or strange smells unplug it immediately and contact the Cano...

Страница 95: ...ist 7 Use 2 or 3 to select the setting you want 8 Press Set 9 Follow these guidelines to scroll through and register settings Use 2 or 3 to scroll through settings To register a setting or access sub...

Страница 96: ...image to fit the selected paper size Menu SPECIAL COPY Function key Copy Name 1 NOZZLE CHECK 2 HEAD CLEANING 3 HEAD REFRESHING 4 ALIGN PRINT HEAD HORIZ PATTERN CHANGE H VALUE PRINT VERT PATTERN VERTI...

Страница 97: ...the date format displayed in the LCD and printed on faxes you send Enter the fax telephone number printed on faxes you send Enter the name printed on faxes you send Select the position of the sender...

Страница 98: ...TIVITY REPORT after every 20 transactions Enable disable Error Correction Mode ECM during sending Select the pause length when you press Redial Pause Enable disable automatic redialing If you select O...

Страница 99: ...ephone must be connected to your machine for ringing to occur If you select ON select the number of rings for fax calls If you select MANUAL MODE as the receive mode select if the machine switches to...

Страница 100: ...it to your computer Menu MEMORY REFERENCE Function key Fax These settings can only be accessed when there is a document in memory FaxModel Name 1 ACTIVITY REPORT 2 SPEED DIAL LIST 1 1 TOUCH LIST SORTE...

Страница 101: ...OFF ON Details p 5 3 p 5 5 p 5 6 CG Description Select the paper size for the index Select the paper type for the index Select the paper size for the photographs Select the paper type for the photogr...

Страница 102: ...PHOTO PAPER PRO PLAIN PAPER OFF ON ON OFF OFF ON Details CG CG CG Description Select the paper size for the photographs Select the paper type for the photographs If you select PHOTO PAPER PRO enable d...

Страница 103: ...Environmental conditions Temperature 59 81 5 F 15 27 5 C Humidity 20 80 Liquid Crystal Display LCD 20 2 Display languages English French Spanish Applicable standards Electrical safety UL1950 C UL Rad...

Страница 104: ...printing allows you to make prints with no margins However it may cause the top and bottom paper edges to decrease in print quality or become soiled Envelope printable areas US COM 10 7 5 4 1 in 190...

Страница 105: ...ecommended print media p 2 2 Print speed Black printing Fast 20 pages minute Standard 12 8 pages minute Color printing Fast 13 pages minute Standard 9 pages minute Based on Canon standard pattern Maxi...

Страница 106: ...mode approx 11 pages minute letter size Based on BJ printer specific speed test pattern No of copies Maximum 99 copies Density adjustment 9 levels Zoom 25 400 Fax specifications Applicable line Publi...

Страница 107: ...e key Networking Sequential broadcast Max 111 destinations Automatic reception Automatic fax tel switchover Remote reception by telephone Default ID 25 Non ring reception ECM deactivation DRPD Distinc...

Страница 108: ...A 6 Specifications Appendix...

Страница 109: ...HECK DOCUMENT message 11 19 CHECK PAPER SIZE message 11 19 CHECK PRINTER message 11 19 Cleaning ADF 10 2 10 3 exterior 10 1 inside scanning unit 10 1 10 2 interior 10 1 to 10 3 printhead 10 6 scanning...

Страница 110: ...8 7 8 8 Memory card 5 1 inserting 5 1 5 2 problems using 11 5 11 6 removing 5 2 MEMORY FULL message 11 20 MEMORY REFERENCE menu 12 6 Memory sending from machine 8 3 MEMORY USED nn message 11 20 Menu k...

Страница 111: ...age 11 21 REC D IN MEMORY message 11 21 Receive mode setting from computer 7 3 7 4 setting from machine 8 7 RECEIVE MODE menu 12 6 RECEIVED IN FILE message 11 21 Receiving on computer 7 4 Receiving to...

Страница 112: ...8 2 Tone key 1 4 Toolbar See MultiPASS Toolbar Transparencies CF 102 2 5 Tray cover 1 2 TRY AGAIN IN B W message 11 21 TX nnnn SCANNING P nnn MEMORY FULL PLEASE WAIT message 11 21 TX RX CANCELLED mes...

Страница 113: ...to the product due to abuse mishandling improper packaging by you alteration accident electrical current fluctuations failure to follow operating maintenance or environmental instructions prescribed...

Страница 114: ...you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below ii if the defect s in the product is are not covered by this limite...

Страница 115: ...eg 59 61 P O BOX 2262 1180 EG Amstelveen The Netherlands Canon France S A 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France Canon Hong Kong Co Ltd 9 F The Hong Kong Club Building 3A Chate...

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