How to delete your print job in the event of a print jam
Log on to the device and press
the button that looks like an eye
(as shown below) located on
the left hand side of the device
panel touch screen.
In the event of a Paper Size Error
the device indicator light will
be flashing Yellow. In this case
please follow steps 2b-4b
Select the Copy/Print button
on the touch screen.
Select the job you wish to
delete from the printer job
status queue.
4a
1
2a
3a
Log out. Once you have finished using
the device please log out.
7
Important
Select the Cancel button.
6
Select the OK button and
your print job has now been
deleted.
Select Yes to confirm.
5
Check the paper size and type of the
received Job.
Check the paper size and type of the designated
paper tray.
2b
3b
Select the correct tray from the list, or load the
correct sized paper in the device.
Load card/labels through the multipurpose tray.
Alternatively press the Stop button to cancel job.
Follow steps 5 through to 7.
4b
If following the submission of your print job, the printer jams, you may need to delete the job. The printer is designed to recover automatically when a
jam occurs, but if the job is causing the jam, please follow the steps outlined below to delete your print job from the print queue.
