Canon
imagePRESS V900/V800/V700 Customer Expectations Document
Revision 2
imagePRESS V900/V800/V700 Customer Expectations Document
Page 125
14. Machine Productivity
This chapter describes the reliability and productivity of the imagePRESS
V900/V800/V700.
14.1 Machine Reliability and Service Call Ratio
The service call ratio varies, depending on the total print volume, installation
environment, image ratio, paper size, and paper type.
CMP
(V900)
CRD
(V800)
CRD
(V700)
Usage
Factors
Monthly Print Volume
50,000
45,000
30,000
Print Volume Over a 5 Year
Maintenance Agreement
3,000,000
2,700,000
1,800,000
Color Ratio
70%
Large Paper Ratio
60%
30%
Toner Coverage
9%
8.5%
Media Type
100% Plain Paper
Labor
Work Time
130 minutes
Travel Time
30 Minutes
Service
Average CBV
24,111
42,640
36,136
Visit Ratio
2.074
1.055
0.830
86 The Work Time (minutes per visits) is the average amount of time a service technician needs to service a machine. This
number may vary, depending on the service technician’s experience and the service required during each site visit.
87 The Travel Time (minutes per visits) is the average amount of time a service technician needs to travel from site to site. This
number may vary, depending on the local service map.
88 The Average CBV (Copies Between Visits) is the estimated number of total sheets between service visits. The CBV takes into
account all service visits throughout the term of the maintenance agreement. The actual CBV may vary, depending on the
MCV (Monthly Copy Volume), large paper ratio, and service required.
89 The Visit Ratio is the estimated number of service visits per month.