1
2
3
4
5
6
7
8
7-11
Print quality is poor.
Q
Is the toner low or unevenly distributed?
A
Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 11, “Maintenance,” in the Basic
Guide.)
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q
Is the sender’s machine functioning properly?
A
Ask the sender to check that the scanning
components of the machine are clean.
Q
Is the machine in toner saver mode?
A
Set <TONER SAVER MODE> to <OFF> in
<COMMON SETTINGS>. (See Chapter 13,
“Machine Settings,” in the Basic Guide.)
Faxes do not print.
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Set Up the Machine,” in the Starter Guide.)
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Set Up the Machine,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 11,
“Maintenance,” in the Basic Guide.)
A
Select <KEEP PRINTING> for <CONT.
PRINTING> in <PRINTER SETTINGS> located in
<FAX SETTINGS>. With this setting, the machine
will not store documents in the memory even if the
toner has run out. (See Chapter 13, “Machine
Settings,” in the Basic Guide.)
