manualshive.com logo in svg
background image

Troubleshooting

49

The PC does not recognize the scanner

The following are possible causes of the PC failing to recognize the scanner.
Check each possible cause.

Cause

The scanner is not connected correctly.

Action

Check all of the SCSI cable connections between the scanner, the
SCSI host adapter in the PC, and any other SCSI devices
connected to the system.

Cause

The SCSI host adapter is not installed in the PC correctly.

Action

Refer to the instruction manual for the SCSI host adapter and
install the SCSI host adapter in the PC correctly.
Also check the following, depending on which operating system
you are using:

Windows 95/98/Me

Click Start - Settings - Control Panel - System - Device Manager,
and make sure that no “x” or “!” symbol appears next to the SCSI
Controller entry. If either of these symbols is displayed, refer to
the instruction manual for the SCSI host adapter and redo the
settings for the SCSI host adapter.

Windows NT 4.0 Workstation

Click Start - Settings - Control Panel - SCSI Adapter, and make
sure that the system recognizes the SCSI host adapter properly. If
the system is not recognizing the SCSI host adapter properly,
refer to the instruction manual for the SCSI host adapter and redo
the settings for the SCSI host adapter.

Windows 2000 Professional

Click Start - Settings - Control Panel - System - Hardware -
Device Manager, and make sure that no “x” or “!” symbol
appears next to the SCSI Controller entry. If either of these
symbols is displayed, refer to the instruction manual for the SCSI
host adapter and redo the settings for the SCSI host adapter.

Windows XP

Click Start - Control Panel - Performance and Maintenance -
System - Hardware - Device Manager, and make sure that no “x”
or “!” symbol appears next to the SCSI Controller entry. If either
of these symbols appears, refer to the instruction manual for the
SCSI board and reconfigure the SCSI board.

Содержание DR 3060 - Duplex Scanner

Страница 1: ...Maintenance Guide ...

Страница 2: ...eaning this unit Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry cloth to wipe away any moisture CAUTION Never use paint thinner alcohol or other organic solvents to clean the scanner Such solvents can damage or discolor the exterior of the scanner They also create a ri...

Страница 3: ...ean dry cloth CAUTION There is scanning glass on the top and on the bottom Wipe both clean Do not spray the glass directly with water or mild detergent Doing so could damage the light source or other precision optical components 5 Using a cloth that has been dampened with water clean the rollers the shaded portion in the illustration rotating them as you wipe them with the cloth Note that the roll...

Страница 4: ... 48 The PC does not recognize the scanner P 49 Images are not scanned P 51 Documents do not feed properly P 51 Resulting scanned images are not correct P 52 If after consulting the above section you still cannot resolve the problem contact your dealer or your service representative The scanner does not turn on Check the following Is the power switch in the ON position Is the power cord connected t...

Страница 5: ...he instruction manual for the SCSI host adapter and redo the settings for the SCSI host adapter Windows NT 4 0 Workstation Click Start Settings Control Panel SCSI Adapter and make sure that the system recognizes the SCSI host adapter properly If the system is not recognizing the SCSI host adapter properly refer to the instruction manual for the SCSI host adapter and redo the settings for the SCSI ...

Страница 6: ...and then turn the scanner back on followed by the PC Cause The scanner is not on Action Refer to the previous section The scanner does not turn on and check to see if the scanner is on If the scanner is not on shut down the PC then turn the scanner on first and then the PC Cause The SCSI host adapter is not compatible with the scanner Action Use a SCSI host adapter that is compatible with the scan...

Страница 7: ...in When you resume scanning make sure that the last document was scanned correctly Documents do not feed properly The following are possible causes of a document failing to feed properly Check each possible cause Cause An attempt is being made to scan a document of a size thickness or weight that the scanner cannot scan Action Check the size thickness and weight of the document For cautions concer...

Страница 8: ...t the brightness setting is too low Cause The scanner driver or application software is not running normally Action If the software is set properly for scanning and normal scanning is still not possible it is possible that the scanner driver or the application software is not running normally Re install the scanning driver or the application software For details on how to install the scanner drive...

Отзывы: