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49

Windows

Troubleshooting the USB Driver Installation

Check This First

1.

Is the camera connected to the computer correctly? (

➜

p. 10)

2.

Is the camera’s main switch set to [On]?

3.

Is the battery charge sufficient?
We suggest that you use the AC adapter to power a camera connected to a
computer.

You will not be able to check the USB driver status if there is a problem with any of the
items above.

If the “Add New Hardware Wizard” (in Windows 2000 it is the “Found New Hard-
ware Wizard”) appears while performing any of the steps above, reinstall the USB
driver using the procedures in the Installing the USB Driver section. (

➜

p. 11, 14)

If the three potential problems above are OK, first uninstall the USB driver with the
procedures below before reinstalling it according to the instructions in the Installing the
USB Driver section. (

➜

p. 11, 14)

Uninstalling the USB Driver from Windows 98

Check the USB Driver Status

• Does your camera model name appear in the Windows “Scanners and Cameras

Properties” dialog?

Display the “Scanners and Cameras Properties” dialog with the following steps.

1. Click the [Start] menu and select [Settings] and [Control Panel].
2. Double-click the [Scanners and Cameras] icon.

Check to see if your camera model appears here.
The names of scanners and other devices for
which drivers have already been installed will
show in this window.

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Содержание DIGITAL IXUS vEOS D30

Страница 1: ...allation method and features of the software for loading and processing images on a computer that have been shot with a Canon digital camera There are precautions that you should take before installin...

Страница 2: ...and retain the original for back up purposes Any other copying of the SOFTWARE is a violation of this Agreement You must reproduce and include the copyright notice on the back up copy 3 SUPPORT AND U...

Страница 3: ...uch provision shall be null and void with respect to the jurisdiction of that court or tribunal and all the remaining provisions of this Agreement shall remain in full force and effect 8 CONTROLLING L...

Страница 4: ...are intended to instruct you in the safe and correct operation of the product and its accessories to prevent injuries or damage to yourself other persons and property Please read and ensure that you u...

Страница 5: ...er EX Functions 24 Displaying Images 24 Organizing Images 28 Erasing Images 29 Saving Computer Images to a CF Card in the Camera 30 Merging Panoramic Images with PhotoStitch 30 Sending Images via E ma...

Страница 6: ...s stored on computer disks Allows simple editing procedures such as image color adjustments and cropping Displays all the files in a specified folder at once and zooms them in and out to facilitate vi...

Страница 7: ...a USB port allows you to release the EOS D30 s shutter button from the computer The images are loaded directly into the computer Connecting via a USB port also allows you to load images directly into...

Страница 8: ...0 2 Only compatible with the USB interface Computer Interface Downloading From Camera Downloading From External Card Reader RAW Image Conversion Uploading to Camera Shooting from the Computer Editing...

Страница 9: ...ee Hard Disk Space Canon Utilities ZoomBrowser EX 120 MB or more Including the PhotoRecord printing utility PhotoStitch 40 MB or more RemoteCapture 20 MB or more Canon Digital Camera USB TWAIN Driver...

Страница 10: ...e installer panel will automatically display If the installer panel does not automatically display use the following procedures to start it 1 Double click the My Computer icon on the desktop and doubl...

Страница 11: ...SB Port You must install a separate USB driver Please see page 11 or 14 for instructions Uninstalling the Software To remove the installed software click the Windows Start menu and select Settings Con...

Страница 12: ...apter while the camera is connected to a computer to conserve battery power USB Port p 9 The USB interface can start the image loading software automatically CF Card Reader or PC Card Slot p 17 If you...

Страница 13: ...USB devices excluding USB mice and keyboards are connected If this problem arises detach the camera and the other devices and reconnect the camera only Do not attach more than one camera to the USB p...

Страница 14: ...r s manual for the location of the USB ports 2 Install the USB driver the first time you connect via a USB port p 11 14 Precaution for Unplugging Cables from the DIGITAL Terminal Always press the PUSH...

Страница 15: ...edure if the installation does not proceed as described in these procedures or if you think that the drivers are not properly installed Read the Uninstalling the USB Driver section on page 49 or 52 fo...

Страница 16: ...ion 4 Place the Canon Digital Camera Solution Disk in the CD ROM drive 5 Place a check in the Specify a location option click the Browse button and select the USB_drv English folder Click the Next but...

Страница 17: ...follow the on screen instructions If a dialog states that the usbscan sys cannot be found click the Browse button and specify the location as the WIN98 folder on the Windows system disk 7 Read the di...

Страница 18: ...a s main switch to On p 10 The Found New Hardware Wizard dialog will appear after a moment 2 Read the dialog and click the Next button 3 Select Search for a suitable driver for my device recommended a...

Страница 19: ...will change to the one that states it is searching for the driver files 6 Click the Browse button select the USB_drv English folder from the Solution Disk and click OK 7 Read the dialog and click the...

Страница 20: ...sage and click the Finish button An event dialog for your camera model will display to allow you to select application programs p 18 Step 3 or p 42 Step 3 If a dialog prompts you to restart your compu...

Страница 21: ...is not required if your computer is equipped with a CF card reader Place the CF card directly into the reader 1 Place the CF card in the PC card adapter 2 Insert the loaded PC card adapter into the co...

Страница 22: ...essage to display will vary with the camera s auto power off setting Please see the Camera User s Guide for details The message will not display and the camera will not disconnect if an AC adapter is...

Страница 23: ...lly the next time you connect the camera If the Disable device events option has a check mark the automatic start will be turned off CF Card Reader or PC Card Slot Interface 1 Place the CF card into t...

Страница 24: ...emaining memory capacity 1 Click the SETUP OPTIONS button 2 Check or change the settings An image of the connected camera or CF card will display Thumbnail UPLOAD Button Copies images from the compute...

Страница 25: ...from the pop up menu and input a folder name 2 Select the new folder in the Tree View 3 Select the images that you wish to download from the Camera Window and click the DOWNLOAD button Click the thum...

Страница 26: ...r by dragging them from the Camera Window and dropping them on the Browser Display Area or Tree View To disconnect the camera click the close box at the upper right of the Camera Window The Camera Win...

Страница 27: ...y will start and automatically display the selected image s in a page layout 2 Adjust the print settings if you wish to change the page layout Please refer to page 33 or the PhotoRecord Help file for...

Страница 28: ...y Area Double click the background frame of the folder in which an image is registered to zoom it to fill the Browser Display Area b Selecting a Folder in the Tree View You can also zoom a folder in o...

Страница 29: ...panel displays when you click Edit Panel button in the Image Viewer CROP Button Drag the cursor to select the crop area and click the CROP button to trim everything outside the crop area UNDO REDO But...

Страница 30: ...lect Slide Show Options 2 Select a play method The Slide Show Options dialog will display Set a play interval and a transition effect and click the OK button 3 Select images from the ZoomBrowser EX Br...

Страница 31: ...image is played in a slide show PhotoRecord will automatically start after slide show has finished and place the displayed image with a print mark in an auto layout Please refer to page 33 or the Phot...

Страница 32: ...EX Click the File menu select Add Image Library and select the folder The selected folder will appear in the ZoomBrowser EX Tree View as a new library Refreshing the Contents of a Library If you have...

Страница 33: ...ck the image to make sure it can be deleted and click Delete The image will be erased Erasing Images by Folder 1 Click the background frame of the target folder and the DELETE button A confirmation di...

Страница 34: ...ck the Save to Camera button The selected image will be saved onto the camera s CF card Follow the instructions to merge the images Merging Panoramic Images with PhotoStitch To Merge Images Registered...

Страница 35: ...ems may not support the auto start function In that case temporarily save the adjusted image file to the desktop or another easy to find folder Then start your e mail program open a new message and at...

Страница 36: ...at the window s upper left 4 Select the print type from among the Standard Print Index Print or Both options Standard Set the number of copies of the images you wish to print in the column below the...

Страница 37: ...ls PhotoRecord Window Drag the images to change the layout Slide this tab to the left to shrink the image right to expand it Click this to display Help Click this to switch between auto and manual lay...

Страница 38: ...create beautiful albums 1 To save an album click the PhotoRecord File menu and select Save As 2 Input a name and click Save Image Resizing and Rotating Modes Add a title to the page Click the arrow6an...

Страница 39: ...supports Canon Perforated Paper media Canon Perforated Paper has perforations at the preset dimensions allowing you to print at the specified size and simply tear along the perforated lines to produc...

Страница 40: ...files are saved p 38 How to Start RemoteCapture Instead of Displaying the Camera Window The settings can be changed so that ZoomBrowser EX automatically starts RemoteCapture instead of its Camera Win...

Страница 41: ...k OK RemoteCapture will start timer shooting capturing an image after the specified delay Printing a Thumbnail Index Sheet Thumbnails you select in the Thumbnail View can be printed in order on a sing...

Страница 42: ...s on until manually turned off You are recommended to power the camera with a household power source while it is connected Please note that the camera will not be able to shoot at the specified interv...

Страница 43: ...ge from the Browser Display Area of ZoomBrowser EX 2 Click the File menu and select Convert RAW Images The image is converted and saved in a new TIFF 8 bits channel file To learn how to change the fil...

Страница 44: ...r saving RAW images 16 bits of data is used to record each RGB channel This image format can be used in several application programs such as Adobe Photoshop LE Formats other than TIFF 16 bits channel...

Страница 45: ...e the data in this case To avoid unintentional loss you should back up your image data frequently How to Restore the Database File from a Backup File 1 Click the ZoomBrowser EX File menu and select Re...

Страница 46: ...ter on the Windows desktop followed by the Photosle CD ROM icon the English and Photosle folders and the Setup exe file Follow the on screen instructions to complete the installation You must input th...

Страница 47: ...ponds to your camera 5 Click the File menu and select Import and TWAIN_32 The TWAIN Driver will start Loading Images Downloading Images from the Camera 1 Click the Camera button The camera images will...

Страница 48: ...ds such as those for loading images and exiting the TWAIN driver Preferences Button Displays and changes the image transmission settings p 47 3 Select the images you wish to download and click the Acq...

Страница 49: ...the TWAIN Driver window The Camera Settings dialog will display 2 Click the Parameters button The Parameter Settings dialog will display 3 Click Add Set 4 Set each parameter 5 Click Apply to Camera Th...

Страница 50: ...File Transmission Format on the next page Converting RAW Images with Quality Adjustment 1 Select a RAW image from the Thumbnail Display Area of the TWAIN Driver window 2 Click the TWAIN Driver Set RA...

Страница 51: ...with the 16 bit setting than the 8 bit setting the file size increases dramatically Moreover some image editing applications function only partially with files of this format or cannot open them at al...

Страница 52: ...though a RAW file is larger than an equivalent JPEG file it is still only approximately one third the size of an uncompressed file RGB TIFF making it relatively compact Please see the Camera User s Gu...

Страница 53: ...dures in the Installing the USB Driver section p 11 14 If the three potential problems above are OK first uninstall the USB driver with the procedures below before reinstalling it according to the ins...

Страница 54: ...lete it with the following procedures 1 Select the item corresponding to your camera model and click the Remove button 2 Click the OK button in the confirmation dialog 3 Click the OK button to close t...

Страница 55: ...er Options dialog This will show all the previously hidden files 4 Find and delete the Drvdata bin and Drvidx bin files The Inf folder contains numerous files Ensure that you double check the file nam...

Страница 56: ...close the Scanners and Cameras Properties dialog 3 Delete the Drvdata bin Drvdx bin and Canon IncCanon_DC files using steps 3 to 6 on pages 50 to 51 Uninstalling the USB Driver from Windows 2000 Begin...

Страница 57: ...l Unplug Device and click the Next button 3 Select Uninstall a Device and click the Next button 4 Select the name of your camera model from the list that displays and click the Next button Your camera...

Страница 58: ...folder in succession What to Do if the Inf Folder Is Not Visible in the Winnt Folder 1 Open the Winnt folder 2 Click the Tools menu and select Folder Options 3 Click the View tab 4 In the Advanced Se...

Страница 59: ...or the Oem files for Canon digital cameras Double click a file to open it in the Windows Notepad accessory and look for Canon Digital Camera USB Setup File in the first line If you find it note down t...

Страница 60: ......

Страница 61: ...ganizing Images 77 Erasing Images 78 Saving Computer Images to a CF Card in the Camera 79 Adding Sound Annotations to Images 79 Merging Panoramic Images with PhotoStitch 79 Adjusting Images for Transm...

Страница 62: ...es Sets the camera parameters Image File Management Functions Displays moves copies or deletes images stored on computer disks Allows simple editing procedures such as image color adjustments and crop...

Страница 63: ...mat making it appear as if you were standing in the middle of the image looking about in all directions RemoteCapture Connecting via a USB port allows you to release the EOS D30 s shutter button from...

Страница 64: ...s 2 Only compatible with the USB interface Computer Interface Downloading From Camera Downloading From External Card Reader RAW Image Conversion Uploading to Camera Shooting from the Computer Editing...

Страница 65: ...models with a built in USB interface iMac computers running Mac OS 8 1 require installation of the iMac Update 1 0 and iMac Firmware Update 1 0 Free Hard Disk Space Canon Utilities ImageBrowser 20 MB...

Страница 66: ...a Solution Disk in the CD ROM drive 3 Double click the CD ROM icon and the Canon Digital Camera Installer icon The installer panel will display 4 Click Software Installation 5 Select the programs you...

Страница 67: ...e with the installation You must input the software serial number to install Adobe Photoshop LE It can be found on the CD ROM case Uninstalling the Software To uninstall a program drag its folders to...

Страница 68: ...apter while the camera is connected to a computer to conserve battery power USB Port p 65 The USB interface can start the image loading software automatically CF Card Reader or PC Card Slot p 67 If yo...

Страница 69: ...hile other USB devices excluding USB mice and keyboards are connected If this problem arises detach the camera and the other devices and reconnect the camera only Important Please do not place your co...

Страница 70: ...SB cables Please consult your computer s manual for the location of the USB ports Precaution for Unplugging Cables from the DIGITAL Terminal Always press the PUSH button on the connector to detach the...

Страница 71: ...pter is not required if your computer is equipped with a CF card reader Place the CF card directly into the reader 1 Place the CF card in the PC card adapter 2 Insert the loaded PC card adapter into t...

Страница 72: ...on after an additional minute passes The time required for the message to display will vary with the camera s auto power off setting Please see the Camera User s Guide for details The message will not...

Страница 73: ...d into the CF card reader or into the PC card adapter and then into the PC card slot p 67 2 Start ImageBrowser Double click the Canon ImageBrowser icon on the desktop to start the program If the Canon...

Страница 74: ...ettings Input a camera owner name here up to 31 characters Click this button to synchronize with the computer s date and time settings Set the date and time Check the battery charge here Formats the C...

Страница 75: ...orer View Section 2 Create a new folder in which to save the images from the camera Open the File menu and select New Folder A folder with the name Untitled will be created Click the folder and change...

Страница 76: ...e downloaded images will be saved to the computer disk and appear in the Browser Window You can also download images to the computer by dragging them from the Camera Window and dropping them on the Br...

Страница 77: ...s on the Print window Edit the Page Title Open the Edit menu and select Edit Header Change the Layout Drag the images to change the layout Add Text Open the Edit menu and select Add Text This button d...

Страница 78: ...anon Perforated Paper The Canon Perforated Paper option will be selectable in the Layout Options dialog if you are using a Canon BJ printer that supports Canon Perforated Paper media Canon Perforated...

Страница 79: ...e REDUCE or ENLARGE button Zooming a Single Image Double click an image in the Browser Window to display it in the Viewer Window About the Viewer Window Edit Panel Double click the target image Edit P...

Страница 80: ...full screen size as if they were part of a slide show 1 Click the Display menu and select Slide Show Options 2 Select a play method The Slide Show Options dialog will display Set a play interval and...

Страница 81: ...r folder in the Explorer View Section b Drag and Drop a Folder within the Explorer View Section Refreshing the Contents of the Browser Window If you have used the Macintosh Finder or another program t...

Страница 82: ...ndow 2 Click the SEND TO TRASH button The deleted image files and folders are moved to the Trash folder on the desktop To restore the deleted items open the desktop Trash folder and drag and drop the...

Страница 83: ...ill be saved onto the camera s CF card Adding Sound Annotations to Images If your computer has a microphone you can attach a sound annotation to an image by clicking it in the Browser Window choosing...

Страница 84: ...ssage a subject the recipient s address and send the message Some e mail programs will not start automatically Start them manually if required The image file to be sent via e mail will be saved to the...

Страница 85: ...nt Order DPOF at the window s upper left 4 Select the print type from among the Standard Print Index Print or Both options Standard Set the number of copies of the images you wish to print in the colu...

Страница 86: ...ness data Displays the location in which files are saved p 84 Control Buttons These buttons control the basic RemoteCapture functions p 83 Displays the image information Allows you to add comments to...

Страница 87: ...click Start RemoteCapture will start timer shooting capturing an image after the specified delay Printing a Thumbnail Index Sheet Thumbnails you select in the Thumbnail View can be printed in order o...

Страница 88: ...power remains on until manually turned off You are recommended to power the camera with a household power source while it is connected Please note that the camera will not be able to shoot at the spe...

Страница 89: ...AW image Select a RAW image from the Browser Window of ImageBrowser 2 Click the File menu and select Convert RAW Images The image is converted and saved in a new TIFF 8 bits channel file To learn how...

Страница 90: ...several application programs such as Adobe Photoshop LE Formats other than TIFF 16 bits Channel all save the image using 8 bits per RGB channel Placing a check here applies linear processing to the co...

Страница 91: ...Follow the on screen instructions to continue with the installation You must input the software serial number to install Adobe Photoshop LE It can be found on the CD ROM case Copying Plug In Module t...

Страница 92: ...he application program below will start option to clear the check mark 3 Close the Settings for USB connection dialog This will prevent the ImageBrowser not found dialog from appearing again when the...

Страница 93: ...Module To save the loaded images click the Adobe Photoshop File menu and select Save Input a file name and change the file location and format settings if necessary Downloading Images Directly from a...

Страница 94: ...ication Settings Button Sets the settings for communicating with the camera Display Style Button Changes the shape of the thumbnail display area Image Information Button Displays image details RAW But...

Страница 95: ...he Camera Settings dialog will display 2 Click the Parameters button The Parameter Settings dialog will display 3 Click Add Set Click Add Set and select the number of the set you wish to add 4 Set eac...

Страница 96: ...ext page Converting RAW Images with Quality Adjustment 1 Select a RAW image Select a RAW image from the Thumbnail Display Area of the Plug In Module 2 Click the Plug In Module RAW button The RAW Image...

Страница 97: ...t Transmissions When 16 bits per color channel is selected as the transmission option for RAW images images can be transmitted to the application at 16 bits per RGB channel Although colors are express...

Страница 98: ...though a RAW file is larger than an equivalent JPEG file it is still only approximately one third the size of an uncompressed file RGB TIFF making it relatively compact Please see the Camera User s Gu...

Страница 99: ...e met check the following items Have you tried switching the cable to a different port If there is more than one port try switching the cable to another port Are the communication settings appropriate...

Страница 100: ...93 21 Faks 22 62 06 15 E mail helpdesk canon no Finland Canon OY Puhelin 010 54420 Fax 010 544 4571 Help Desk 0600 0 22606 14 80 mk min pvm Help Desk 0600 0 22666 enint 40mk puhelu pvm S hk posti help...

Страница 101: ...double click the My Computer icon on the Windows desktop followed by the Photosle CD ROM icon The window will show folders with language names Double click the appropriate language folder and the Sup...

Страница 102: ......

Страница 103: ...e registered trademarks or trademarks of their respective companies Copyright 2000 Canon Inc All rights reserved Disclaimer While every effort has been made to ensure that the information contained in...

Страница 104: ...H IE 046 V1A 0900Ni1 8 2000 CANON INC PRINTED IN JAPAN CDI E009 01A...

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