Canon 4509B061 Скачать руководство пользователя

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7-1

Chapter

Troubleshooting

This section describes solutions for cases such as paper jam and when problems are not
solved.

Clearing Jams

7-2

Document Jams in the Feeder

7-3

Paper Jams Inside the Machine

If <Incorrect Size/Setting> Appears

7-8

Troubleshooting 7-9

Check the Following First

7-9

Is the power switched ON?

7-9

Has the power switch been just turned ON?

7-9

Is the machine in Sleep mode?

7-9

Are the settings proper?

7-9

Is the Error indicator on or blinking?

7-9

Does a message appear on the display?

7-10

If You Cannot Solve a Problem

7-10

If a Power Failure Occurs

7-11

If You Cannot Solve a Problem

7-12

Customer Support (U.S.A.)

7-12

Customer Support (Canada)

7-12

Print Result Is Not Good

The Toner Does Not Fix onto the Paper Well

7-15

The Printed Paper Has Vertical Streaks

7-16

Smudge Marks of Spattering Toner Appear around the Text or

Patterns 7-17

The Overall Print Result Is Dark

7-17

Copied Lines and Text Appear Faded

7-18

Printed Bar Codes Cannot Be Scanned

7-18

Paper Jams Occur Frequently When Performing

2-Sided Printing

7-18

Содержание 4509B061

Страница 1: ...ead the manual before using the machine Keep the manual for future reference Searching the Installation and Connection Procedure See the Starter Guide Using the Scan Functions P 5 1 Maintenance P 6 1 Troubleshooting P 7 1 Registering Setting the Various Functions P 8 1 Appendix P 9 1 Security Functions See the e Manual User Software CD ROM Searching in Detail Basic Operation Guide ...

Страница 2: ... copy ratio in percentage You can copy 1 sided documents on both sides of paper You can sort copies into sets arranged in page order You can reduce multiple documents to copy them onto one sheet You can make a copy of a 2 sided card onto one side of paper 3 2 1 1 1 1 2 2 2 3 3 3 3 2 1 3 2 1 3 2 1 Copy Print Scan Quick View Perform Useful Tasks There are a variety of copy functions that are explain...

Страница 3: ... printout result on a computer display Some printer driver settings are provided as Profiles beforehand You can perform printing which suits your needs only by selecting a Profile Various Printing Functions For details see Printing from a Computer from p 4 1 Miscellaneous Printing Functions For details see Print in the e Manual Enlarged Reduced Printing Booklet Printing Watermark Printing Displayi...

Страница 4: ...ng systems There are various scanning methods Scanning from the Scanner and Camera Wizard dialog box Scanning from the Windows Fax and Scan dialog box Scanning from Windows Photo Gallery Scanning from an Application Saving the Documents Using the Operation Panel of the Machine Saving the Documents Using Operations from a Computer For details see Scan in the e Manual For details see Using the Scan ...

Страница 5: ...2 6 Paper Size 2 6 Paper Type 2 7 Printable Range 2 8 Loading Paper 2 9 In the Paper Cassette 2 9 In the Multi Purpose Tray 2 11 Precautions when Loading Paper 2 12 Paper Loading Capacity 2 12 Paper Loading Orientation 2 13 When printing paper with a letterhead or logo previously printed paper 2 13 Printing on Envelopes 2 13 Setting a Paper Size and Type 2 14 Setting a Custom Paper Size 2 14 Selec...

Страница 6: ...d ON 7 9 Has the power switch been just turned ON 7 9 Is the machine in Sleep mode 7 9 Are the settings proper 7 9 Is the Error indicator on or blinking 7 9 Does a message appear on the display 7 10 If You Cannot Solve a Problem 7 10 If a Power Failure Occurs 7 11 If You Cannot Solve a Problem 7 12 Customer Support U S A 7 12 Customer Support Canada 7 12 Print Result Is Not Good 7 13 Paper Curls 7...

Страница 7: ...ng the Drivers Appendix Basic Operation Copy Print Scan Security Setting and Managing from Computer Before Using the Machine Document and Paper Handling Copying Printing from a Computer Using the Scan Functions Maintenance Troubleshooting Registering Setting Functions Appendix This manual The e Manual is included in the User Software CD ROM Troubleshooting Maintenance Setting Menu List Specificati...

Страница 8: ...s additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Keys and Buttons Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual Operation panel keys Key icon Key name...

Страница 9: ...d to rain or snow A location near a water faucet or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames When installing the machine gently lower the machine to the installation site so as not to catch your hands between the machine and the floor or between the machine and other equipment as this may result in personal injury When connecti...

Страница 10: ...e machine If these items come into contact with a high voltage area inside the machine this may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn off the power switches of the machine and computer and disconnect the interface cable if it is connected Then unplug the power plug from the AC power outlet and contact your local authorized Ca...

Страница 11: ...ied in a bundle A part of the power cord is put in an aisle The power cord is put in front of the heating appliance CAUTION The fixing unit and its surroundings inside the machine become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as this may result in burns When removing jammed paper or when inspecting th...

Страница 12: ... cartridge The toner may scatter and get into your eyes or mouth If toner gets into your eyes or mouth wash them immediately with cold water and consult a physician If toner leaks from the toner cartridge be careful not to inhale the toner or allow it to come into direct contact with your skin If the toner comes into contact with your skin wash with soap If the skin becomes irritated or you inhale...

Страница 13: ...h the machine and any of the following equipment Copy machine Air conditioner Shredder Equipment that consumes a large amount of electricity Equipment that generates electrical noise When unplugging the power cord keep interval of 5 seconds or more before plugging it again Miscellaneous precautions The maximum power consumption of the machine is 1 090 W or less Electrical noise or a dramatic drop ...

Страница 14: ...e machine s operation try to solve it by using the information in Chapter 9 If you cannot solve the problem or if you think your machine needs servicing contact Canon Customer Care Center at 1 800 OK CANON between the hours of 8 00 A M to 8 00 P M EST Monday through Friday On line support for 24 hours is also available at the website http www canontechsupport com Customer Support Canada Canon Cana...

Страница 15: ... event that this product including the SOFTWARE is shipped transferred or exported into any country 2 Rights holders of the SOFTWARE retain in all respects the title ownership and intellectual property rights in and to the SOFTWARE Except as expressly provided herein no license or right expressed or implied is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual...

Страница 16: ...Other Certificates of Indebtedness Stock Certificates Copyrighted Works Works of Art without Permission of Copyright Owner FCC Federal Communications Commission imageCLASS D550 F159400 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received includ...

Страница 17: ...cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States CAUTION Use of controls ...

Страница 18: ...xv ...

Страница 19: ...assette 1 4 Operation Panel 1 5 LCD Standby Mode 1 6 Copy Mode 1 6 Scan Mode 1 6 Navigating the Menu 1 7 Entering the Menu Screen 1 7 Scrolling Through Menu Items 1 7 Selecting a Menu Item 1 7 Specifying values using the navigation keys 1 8 Returning to the Default Screen 1 8 Text Input Method 1 9 Entering text symbols and numbers 1 9 Deleting text symbols and numbers 1 9 Setting the Sleep Timer 1...

Страница 20: ...feeder tray Place documents here 6 Document return tray Documents are returned here 7 Operation panel Controls the machine using this panel Operation Panel P 1 5 8 Output tray Copies and printed documents are output here 9 Paper cassette Load paper here Paper Cassette P 1 4 10 Feeder The feeder can automatically scan documents continuously 11 Scanning area Scans documents from the feeder 12 Output...

Страница 21: ... power ON or OFF 5 Power socket Connect the power cord Interior 1 2 3 4 5 1 Scanning platform Open this platform to replace the toner cartridge or clear paper jams 2 Toner cover Open this cover to replace the toner cartridge or clear paper jams 3 Paper exit guide Open this guide to clear paper jams 4 Toner guides When inserting the toner cartridge fit the protrusions on the toner cartridge into th...

Страница 22: ...he Machine Multi purpose Tray 1 1 Paper guides Adjust to the width of the paper Paper Cassette 1 2 1 Dust cover Protects paper in the paper cassette from dirt and dust 2 Paper guides Adjust the paper guides to the paper ...

Страница 23: ...o reset the copy or scan mode to the standard mode Back key Press to return to the previous screen key Press to scroll up or to increase a value key Press to scroll down or to decrease a value key Press to return to the previous screen or move the cursor to the left key Press to proceed to the next screen or move the cursor to the right OK key Press to confirm an action or setting 5 Energy Saver k...

Страница 24: ...ion press to switch to the standby display Copy Press Start 100 LTR No of Copies 01 Density 0 Original Type Text 1 01 When the copy mode screen is displayed you can select items by pressing or The currently selected item will be highlighted with a black background and pressing OK will advance to the next screen Copy Press Start 100 LTR No of Copies 01 Density 0 Original Type Text 1 01 Scan Mode Wh...

Страница 25: ...screen press or to scroll through menu items The currently selected item is highlighted with a black background Menu Preferences Timer Settings Copy Settings Adjustment Maintena Selecting a Menu Item Press OK to select a highlighted menu If there are submenus available you can also press to select the item and proceed to the next screen You can return to the previous screen by pressing Back or Men...

Страница 26: ... the bottom of the screen When entering a series of numbers or letters such as PIN System Manager PIN Apply 1 2 3 4 5 6 7 8 9 0 BS Press or to select a number or character and then press OK to enter the number or character To clear a number or character select BS and then press OK Confirming the input To confirm the input Press OK When Apply appears on the display press or to select Apply and then...

Страница 27: ...s and numbers Press to select BS and then press OK Example Enter 1234 1 Press or to select 1 and then press OK System Manager PIN Apply 1 2 3 4 5 6 7 8 9 0 BS 2 Press or to select 2 and then press OK System Manager PIN Apply 1 2 3 4 5 6 7 8 9 0 BS 3 Press or to select 3 and then press OK System Manager PIN Apply 1 2 3 4 5 6 7 8 9 0 BS 4 Press or to select 4 and then press OK System Manager PIN App...

Страница 28: ...eep timer between 10 minutes and 240 minutes in one minute interval The default value for this setting is 10 minutes 5 Press Menu to close the menu screen NOTE When entering sleep mode Energy Saver will be lit green To enter sleep mode manually Press Energy Saver The machine does not enter the sleep mode if you press Energy Saver in 10 seconds after the machine resumes from the sleep mode The mach...

Страница 29: ...ou can select a display format from the following three options MM DD YYYY DD MM YYYY YYYY MM DD 12 24 Hour Clock Specifies the display format for time Press or to select a display format and then press OK You can select a display format from the following two options 12 Hour AM PM 24 Hour Current Time Settings Specifies the current time and date Enter the date and time and then press OK Text Inpu...

Страница 30: ...1 12 Before Using the Machine ...

Страница 31: ...ng Paper 2 9 In the Paper Cassette 2 9 In the Multi Purpose Tray 2 11 Precautions when Loading Paper 2 12 Paper Loading Capacity 2 12 Paper Loading Orientation 2 13 When printing paper with a letterhead or logo previously printed paper 2 13 Printing on Envelopes 2 13 Setting a Paper Size and Type 2 14 Setting a Custom Paper Size 2 14 Selecting Print Side 2 16 When setting this item to Print Speed ...

Страница 32: ...s 16 0 to 27 9 lb Bond 60 to 105 g m2 Paper Capacity 1 sheet Maximum 50 sheets 2 1 When copying transparent documents such as tracing paper or transparencies use a piece of plain white paper to cover the document after placing it face down on the platen glass 2 21 lb Bond 80 g m2 paper IMPORTANT When placing document Place the document after glue ink or correction fluid on the document is complete...

Страница 33: ...ugh standards and there may be slight variations in actual use The loading orientation of documents is as follows Platen glass With the document facing down Feeder With the document loaded in the document feeder tray Copy Platen Glass Feeder 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm Scan Platen Glass Feeder 1 16 in 1 5 mm 1 16 in 1 5 mm ...

Страница 34: ...the feeder gently The machine is ready to scan the document When scanning is complete remove the document from the platen glass Loading Document in the Feeder 1 Spread the document guides a little wider than the document width 2 If loading large sized documents pull out the tray extension Pull out the tray extension when the document is hanging out of the document feeder tray Placing Documents CAU...

Страница 35: ...loaded If more than 50 documents are loaded paper jams may occur or the documents may not be scanned While scanning a document Do not add or remove documents When scanning documents is complete Remove the documents from the document delivery tray to avoid paper jams Avoid scanning the same document more than 30 times When scanned repeatedly documents can become folded or torn which may cause paper...

Страница 36: ...1 2 x 13 216 mm x 330 mm 1 A foolscap 8 1 8 x 13 3 8 206 mm x 338 mm Envelope COM10 4 1 8 x 9 1 2 104 7 mm x 241 3 mm 2 Envelope Monarch 3 7 8 x 7 1 2 98 4 mm x 190 5 mm 2 Envelope C5 6 3 8 x 9 162 mm x 229 mm 2 Envelope B5 6 7 8 x 9 7 8 176 mm x 250 mm 2 Envelope DL 4 3 8 x 8 5 8 110 mm x 220 mm 2 Index Card 3 x 5 76 mm x 127 mm Custom Paper Size 3 4 1 Auto 2 sided print is available 2 Use envelo...

Страница 37: ...not as good when Plain Paper L is set 3 Use only the transparencies designed for laser printers 4 You can set Envelope Monarch only in the multi purpose tray To prevent paper jams do not use the following types of paper Wrinkled or creased paper Curled or rolled paper Torn paper Damp paper Very thin paper Paper printed with a thermal transfer printer Do not copy on the reverse side The following t...

Страница 38: ...shaded area indicates the approximate printable area of A4 paper Note that the margin widths listed below are rough standards and there may be slight variations in actual use 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm Printable Range ...

Страница 39: ...12 1 Lift the dust cover 2 Spread the paper guides a little wider than the paper size If you want to change the size of the paper to be loaded be sure to register the paper size in Setting a Paper Size and Type P 2 14 3 Gently load the paper into the paper cassette with the print side face up until the edge of the paper stack meets the back of the paper cassette Paper Loading Capacity P 2 12 Paper...

Страница 40: ...until the edge of the envelope stack meets the back of the paper cassette 4 Adjust the paper guides to the width of the paper 5 Adjust the paper guide to the length of the paper 6 Close the dust cover When loading paper that is longer than the length of the paper cassette Lift the dust cover extension 7 Pull out the output tray extension and then lift the paper stopper 1 2 8 Specify the loaded pap...

Страница 41: ... the paper into the multi purpose tray with the print side face up Paper Loading Capacity P 2 12 Paper Loading Orientation P 2 13 Ensure that the paper stack does not exceed the load limit guides A When loading envelopes 1 Close the envelope flap 2 Loosen any stiff corners of the envelope and flatten curls as shown in the figure 3 Gently insert the envelope into the multi purpose tray with the pri...

Страница 42: ...ot exceed the load limit mark when loading paper Ensure that the paper stack does not exceed the line of the load limit mark If the paper stack exceeds the load limit mark lines this may result in misfeeds When printing on envelopes Load envelopes with the front side non glued side facing up You cannot print on the reverse side of envelopes Also be sure to close the flap before loading envelopes N...

Страница 43: ...utomatic 2 sided printing with the front side face down with the front side face down 1 When Paper Feed Method Switch is set to Print Speed Priority the default setting Selecting Print Side P 2 16 2 When Paper Feed Method Switch is set to Print Side Priority Selecting Print Side P 2 16 Printing on Envelopes Load envelopes with the front side non glued side facing up as follows Feeding direction En...

Страница 44: ...aper size and then press OK Paper Requirements P 2 6 When registering the custom paper see Setting a Custom Paper Size P 2 14 Paper Size LTR LGL STMT EXEC 4 Press or to select a paper type and then press OK Paper Requirements P 2 6 Paper Type Plain 16 lb Bond 24 Plain L 16 lb Bond Recycled Color 5 Press Paper Settings to close Paper Settings screen Setting a Custom Paper Size To use custom paper y...

Страница 45: ...Press or to specify the size and then press OK You can also enter values using the numeric keys Set Length for X 3 3 8_1 2 3 Press or to select Apply and then press OK Specify Size Apply X 3 Y 8_1 4 X Y 5 Press or to select a paper type and then press OK Paper Type Plain 16 lb Bond 24 Plain L 16 lb Bond Recycled Color 6 Press Paper Settings to close Paper Settings screen ...

Страница 46: ...eviously printed paper When setting this item to Print Side Priority The sides to be printed for 2 sided printing and 1 sided printing match Even when using previously printed paper you do not need to switch the sides of loaded paper between 2 sided printing and 1 sided printing 1 2 3 4 1 2 3 4 1 sided printing 2 sided printing Front Back Specify the setting in the following case When performing 2...

Страница 47: ... up Load paper with the front side first page face down Print Side Priority When specifying Print Side Priority load paper as follows Feeding direction For details on the procedure for loading paper when printing pages of the landscape layout see Paper Loading Orientation P 2 13 The procedure for loading paper is the same for 2 sided printing and 1 sided printing When performing 1 sided printing l...

Страница 48: ...2 18 Document and Paper Handling ...

Страница 49: ... 3 Checking and Canceling using the Status Monitor Cancel Key 3 3 Copy Settings 3 4 Adjusting the Density 3 4 Selecting Image Quality Copy 3 4 2 Sided Copying 3 5 Enlarging Reducing Copies 3 6 Multiple Documents onto One Sheet N on 1 3 6 Collating Copies 3 7 Emphasize the Outline of an Image Sharpness 3 7 Copying an ID Card 3 8 Changing the Default Values 3 9 ...

Страница 50: ...7 items for details see P 3 3 to P 3 6 Density Image quality 2 Sided Enlarged reduced Reduced layout Collating Sharpness The settings that are specified here apply only to copy operation which you are currently performing To apply the valid settings for all copy operations see Changing the Default Values P 3 9 4 Enter the desired copy quantity 1 Press or to select No of Copies and then press OK 2 ...

Страница 51: ...int job also by pressing Stop The copy job is canceled Cancel No Yes Details To check the job before canceling press or to select Details and then press OK Checking and Canceling using the Status Monitor Cancel Key 1 Press Status Monitor Cancel 2 Press or to select Copy Job Status and then press OK Status Monitor Cancel Device Status Copy Job Status Print Job Status The detailed information is dis...

Страница 52: ...de screen Setting screen Copy Press Start 100 LTR No of Copies 01 Density 0 Original Type Text 1 01 Original Type Text Text Photo High Spee Text Photo Photo Text This setting is suitable for documents that contain text without photos or illustrations Text Photo High Speed This setting is suitable for documents that contain text and photos This setting scans the document at a low resolution This se...

Страница 53: ...2 1 Sided Format Settings 2 Press or to select 1 2 Sided OK Format Settings 1 2 Sided 2 2 Sided 2 1 Sided 3 Press or to select the orientation of the document OK Original Orientation Portrait Landscape 4 Press or to select the original format OK Original Format Book Type Calendar Type 5 Press or to select the finishing format OK Finishing Format Book Type Calendar Type If you place documents on th...

Страница 54: ...om Ratio 100 25 400 Press or to select Copy Ratio Multiple Documents onto One Sheet N on 1 Copy mode screen Setting screen Copy Press Start 100 LTR 2 Sided Off Copy Ratio 100 Di N on 1 Off 1 01 N on 1 Off 2 on 1 4 on 1 ID Card Copy Scan Size LTR LGL STMT Press or to select 2 on 1 or 4 on 1 Press or to select the size of the original document OK Press or to select N on 1 About margins among documen...

Страница 55: ... three copies of a three page document printouts of a complete job are grouped and arranged in this page order 1 2 3 1 2 3 1 2 3 Press or to select On OK Emphasize the Outline of an Image Sharpness Copy mode screen Setting screen Copy Press Start 100 LTR N on 1 Off Collate Off Sharpness 0 1 01 Sharpness Reduces distorted pattern moire It is appropriate for documents that contain halftone such as p...

Страница 56: ... Card Copy and then press OK N on 1 Off 2 on 1 4 on 1 ID Card Copy 5 Press Start After scanning the document completely proceed to the next step 6 Turn and place the card Place the card with a 1 4 5 mm space created from the left edge of the platen glass Additionally align the center of the card with the arrow mark If you want to arrange the cards horizontally A4 B4 A5 A5 B4 A4 If you want to arra...

Страница 57: ...ess or to select Change Defaults and then press OK Copy Settings Change Defaults Correct Density 4 Press or to select a setting item and then press OK Change Defaults Apply No of Copies 01 Density 0 Original Type Text For details on the settings see the following items Adjusting the Density P 3 4 Selecting Image Quality Copy P 3 4 2 Sided Copying P 3 5 Enlarging Reducing Copies P 3 6 Multiple Docu...

Страница 58: ...3 10 Copying ...

Страница 59: ...rter Guide or Print Driver Guide To view how to use each function Print Driver s Help To view how to display the Print Driver Guide or Print Driver s Help see For Macintosh Users P 9 4 Installing the Printer Driver 4 2 Printing from a Computer 4 3 Scaling Documents 4 3 Printing Multiple Pages on One Sheet 4 3 2 sided Printing 4 4 Checking and Canceling Print Jobs 4 5 ...

Страница 60: ...r this machine has the following features The printer driver for this machine enables you to output print data at an optimum speed by dividing the workload using a computer and the printer As well as providing faster and more stable printing than conventional models the printer driver for this machine uses less memory to operate In addition to the conversion of print data the printer driver for th...

Страница 61: ... increase or decrease the magnification manually select Manual Scaling specify the scaling ratio for Scaling 5 Click OK NOTE Depending on the printer model you are using you may not be able to magnify the document to the optimum ratio for the selected page size The display may differ according to the operating system as well as the type and version of the printer driver Printing Multiple Pages on ...

Страница 62: ...the type and version of the printer driver 2 sided Printing Two sided printing prints a document on both sides of the paper You can reduce paper consumption by half 1 Click Finishing For instructions on how to display the printer driver screen see Printing or Configuring the Default Print Settings in the e Manual 2 Select 2 sided Printing from Print Style 3 Select the binding edge from Binding Loc...

Страница 63: ...tatus Monitor Cancel Device Status Copy Job Status Print Job Status 3 Press or to select a job to be checked or canceled and then press OK Print Job Status 09 42AM Printing 09 43AM Waiting The detailed information is displayed Details Cancel Job Number 0020 Status Printing Time 01 01 09 42 AM For canceling 1 Press or to select Cancel and then press OK Details Cancel Job Number 0020 Status Printing...

Страница 64: ...4 6 Printing from a Computer ...

Страница 65: ...The documents scanned by the machine can be stored in a computer If you are a Macintosh user see the Scanner Driver Guide To view how to display the Scanner Driver Guide see For Macintosh Users P 9 4 Basic Operation Methods for Scanning 5 2 ...

Страница 66: ...ult as follows Scan Mode Resolution File Type PDF Settings Color Scan Color 300 dpi PDF Searchable High B W Scan Black and White 300 dpi TIFF Custom 1 Color 300 dpi JPEG Exif Custom 2 Color 300 dpi PDF Searchable Standard Select Scan Type Scan Press OK Color Scan B W Scan Custom 1 Scanning operation starts and the scan mode screen reappears after saving the data If you cannot scan You cannot scan ...

Страница 67: ...5 3 Using the Scan Functions Note To change the scanner settings You can change the settings for the location to save the file format or the resolution from a computer e Manual Scan Using the MF Toolbox ...

Страница 68: ...5 4 Using the Scan Functions ...

Страница 69: ...acing Toner Cartridges 6 6 About the Supplied Toner Cartridge 6 6 About Replacement Toner Cartridge 6 6 Handling Toner Cartridge 6 6 Using the Toner Saver Mode 6 7 Before Replacing the Toner Cartridge 6 8 Replacing the Toner Cartridge 6 9 Precautions when Replacing Toner Cartridge 6 11 Purchase Consumables 6 12 Recycling Used Cartridges 6 13 The Clean Earth Campaign 6 13 U S A PROGRAM 6 13 Packagi...

Страница 70: ...rior Clean the machine s print area periodically to prevent toner powder and paper dust from accumulating inside 1 Turn OFF the power switch and disconnect the power cord 2 Hold the operation panel 3 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage the machine If yo...

Страница 71: ...eaning the Fixing Unit In the following cases the fixing unit may be dirty Clean the fixing unit When black streaks appear on the printed paper When a toner cartridge is replaced Keys to be used for this operation Menu OK 1 Press Menu 2 Press or to select Adjustment Maintenance and then press OK Menu Preferences Timer Settings Copy Settings Adjustment Maintenan 3 Press or to select Clean Fixing Un...

Страница 72: ...er inside the feeder may be dirty Clean the feeder scanning area and roller 1 Turn OFF the power switch and disconnect the power cord 2 Open the feeder cover 3 Clean the rollers A inside the feeder with a well wrung out cloth dampened with water and then wipe the area with a soft dry cloth A 4 Close the feeder cover 5 Connect the power cord and turn ON the power switch Precautions When Cleaning th...

Страница 73: ...he cloth too much as this may tear the document or damage the machine Precautions when closing the feeder Be careful not to get your fingers caught Do not touch the fixing unit A Touching the fixing unit A may cause burns as it becomes very hot during use A Precautions if you get toner on your hands or clothing If toner gets on your hands or clothing wash them immediately with cold water Washing w...

Страница 74: ...dge 128 Starter Average yield 1 1 000 sheets 1 The average yield is on the basis of ISO IEC 19752 2 when printing A4 size paper with the default print density setting 2 ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that contain printer components issued by ISO Internati...

Страница 75: ...ne performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner cartridge For more information see http www canon com counterfeit Using the Toner Saver Mode Set whether or not to conserve toner when copying NOTE If you want to conserve toner when printing Set to use Toner Save on the Quality tab of the printer driver e Manual Print Printing Fun...

Страница 76: ...ing the Toner Cartridge P 6 9 If the toner almost runs out follow the procedure below before replacing the toner cartridge You may print for some time until the toner is completely run out 1 Hold the operation panel 2 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage...

Страница 77: ...nsure that the toner cartridge is properly set in the machine Do not try to forcefully close the toner cover as this may damage the machine 9 Lower the scanning platform Replacing the Toner Cartridge Before replacing toner cartridges see Precautions when Replacing Toner Cartridge P 6 11 1 Hold the operation panel 2 Lift the scanning platform If you cannot lift the scanning platform Ensure that the...

Страница 78: ...tridge five or six times to evenly distribute the toner 8 Place the toner cartridge on a flat surface lift the tab and gently pull the sealing tape completely out The full length of the sealing tape is approximately 20 50 cm 2 1 9 Insert the toner cartridge Fit the protrusions A on each side of the toner cartridge into the guides located on each side of the machine and then slide the toner cartrid...

Страница 79: ...y or upside down Do not touch the toner cartridge memory A or the electrical contacts B This may result in damage to the cartridge A B Do not open the drum protective shutter A Print quality may deteriorate if you touch or damage the drum inside of the drum protective shutter A Do not touch or open the drum protective shutter A A WARNING Do not dispose of a used toner cartridge in open flames This...

Страница 80: ... protective bag for the toner cartridge You will need them when you remove the toner cartridge for machine maintenance or other purposes Do not touch the high voltage contacts A This may result in damage to the machine A Do not leave the toner cover open for a long time with the toner cartridge installed This may result in a deterioration in print quality NOTE About the packing materials The packi...

Страница 81: ...n Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resource...

Страница 82: ...ent exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty Shipping Apply the UPS authorized returning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS...

Страница 83: ...tion box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agr...

Страница 84: ...e 1 3 2 How to remove the cables and cord USB cable 1 Remove it from the machine Power cord 2 Unplug the power plug from the AC power outlet 3 Remove it from the machine Whether the cable is connected or not varies depending on your environment 3 Fold the paper stopper and then push the output tray extension into the machine 2 1 NOTE If paper is in the output tray Remove the paper from the output ...

Страница 85: ...covers or trays open Make sure that the scanning platform and paper cassette are closed before carrying the machine CAUTION Set the machine down slowly and carefully Be careful not to hurt your hands or fingers WARNING When transporting the machine Be sure to turn off the power switches of the machine and your computer and then unplug the power plug and interface cables Failure to do so can damage...

Страница 86: ...6 18 Maintenance ...

Страница 87: ...tor on or blinking 7 9 Does a message appear on the display 7 10 If You Cannot Solve a Problem 7 10 If a Power Failure Occurs 7 11 If You Cannot Solve a Problem 7 12 Customer Support U S A 7 12 Customer Support Canada 7 12 Print Result Is Not Good 7 13 Paper Curls 7 13 Paper Creases 7 13 Printing Is Uneven 7 14 White Specks Appear 7 15 The Toner Does Not Fix onto the Paper Well 7 15 The Printed Pa...

Страница 88: ...o not touch the transfer roller A Touching the transfer roller A may damage the machine A NOTE Do not force the jammed document or paper out of the machine Contact your local authorized Canon dealer or the Canon help line for assistance if needed Clearing Jams WARNING When removing the jammed document or paper Use caution to avoid cutting your hands When removing jammed paper or when inspecting th...

Страница 89: ...mmed documents 1 Remove any document loaded in the feeder 2 Open the feeder cover 3 Lift the lock release lever A A 4 Remove any jammed document by pulling it gently 5 Hold the green grip A and then open the inner cover A 6 Remove any jammed document by pulling it gently 7 Close the inner cover 8 Replace the release lever A A ...

Страница 90: ...Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage the machine If you set thick documents such as a book the feeder may not be completely closed Remove the documents 3 Hold the grip on the left front side of the toner cover 4 Open the toner cover 5 Remove the toner cartridge 6 Remove any jammed paper by pulling it gently If you do not...

Страница 91: ...ift the paper exit guide and then firmly close it Ensure that each end of the paper exit guide is closed 1 2 10 Remove any jammed paper by pulling it gently 1 Gently pull any jammed paper downward from between the fixing unit A and transfer roller B until the leading edge emerges from the machine B A 2 When the leading edge emerges hold both sides of the jammed paper and carefully pull it out 11 R...

Страница 92: ... cover 19 Insert the toner cartridge Fit the protrusions A on each side of the toner cartridge into the guides located on each side of the machine and then slide the toner cartridge into the machine until the toner cartridge meets the back of the machine A A 20 Close the toner cover If you cannot close the toner cover Ensure that the toner cartridge properly set in the machine Do not try to forcef...

Страница 93: ...owing 001 Cause A document may be jammed Action Remove the jammed document 037 Cause 1 The machine s memory is full Action 1 Print send or delete any documents stored in the memory Action 2 For a copy job divide the document into two or set Original Type to Text Photo High Speed before copying e Manual Copy Selecting Image Quality Copy Cause 2 The data size exceeds the machine s available memory A...

Страница 94: ...me and then press OK However images may be printed improperly for example part of images may not be printed Change the Paper Settings menu according to the size of the loaded paper Cancel the job see Setting a Paper Size and Type P 2 14 and then change Paper Settings IMPORTANT When printing using the printer driver Check that the paper size setting on the computer is also correct Loading paper of ...

Страница 95: ... the operation panel to exit the Sleep mode If there is no problem Are the settings proper If the machine emits the entry error tone and does not start operating when you press Start your combination of settings may be invalid Recheck the settings If there is no problem Is the Error indicator on or blinking Ensure that paper is loaded properly in the paper cassette or multi purpose tray Loading Pa...

Страница 96: ...to locate the appropriate corrective action Display Message P 7 7 Print the transmission management report to see if any errors are listed e Manual Basic Operation Printing a List Printing a Communication Management Report If there is no problem If You Cannot Solve a Problem See Troubleshooting in the e Manual then solve the problem ...

Страница 97: ...NOTE Charging the built in battery It takes approximately 24 hours to fully charge the built in battery after the machine is turned ON If the built in battery has not been charged fully charged documents stored in the memory may not be properly backed up If a Power Failure Occurs ...

Страница 98: ...g holidays for products still under warranty 1 800 OK CANON For the location of the authorized service facility nearest you visit http www canon ca or 1 800 OK CANON If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the live technical support number above or via the website at http www canon ca Support pr...

Страница 99: ...3 Change the Special Mode V settings from the operation panel e Manual Maintenance Special Mode The level of improvement according to the setting option is as following Off Mode 1 Mode 2 Mode 3 low high Change of paper type or environment may reduce the curl or wrinkle problem even without changing the setting This setting is available when the Paper Size is set to B5 A5 STMT or EXEC the Paper Typ...

Страница 100: ...ion is as following Off Mode 1 Mode 2 Mode 3 low high Change of paper type or environment may reduce the curl or wrinkle problem even without changing the setting This setting is available when the Paper Size is set to B5 A5 STMT or EXEC the Paper Type is set to Plain 16 lb Bond 24 lb Bond Plain L 16 lb Bond 24 lb Bond Recycled Color Rough 1 16 lb Bond 24 lb Bond or Envelope As you select an optio...

Страница 101: ...2 Damp paper is used Solution Replace the paper with new paper in an unopened package Paper Requirements P 2 6 Cause 3 The drum in the toner cartridge is deteriorated Solution Replace the toner cartridge with a new one Replacing the Toner Cartridge P 6 9 Cause 4 When you print a document of highly contrasting density white specks may appear on the outlines of the text or images Solution Change the...

Страница 102: ...se Cause 1 Depending on the paper type or the operating environment vertical streaks may appear on the printed paper Solution 1 Replace the paper with new paper in an unopened package Paper Requirements P 2 6 Solution 2 When copying Change the Special Mode Z setting from the operation panel When printing from a computer Change the Special Print Adjustment setting from the print driver e Manual Mai...

Страница 103: ...h can be used with this printer Paper Requirements P 2 6 Cause 2 Depending on the paper type especially for heavy paper or the operating environment especially in dry environments smudge marks of spattering toner may appear Solution Change the Special Mode U settings to On from the operation panel e Manual Maintenance Special Mode Maintain this setting Off in normal conditions Change the setting o...

Страница 104: ...e scanned Solution Change the Special Print Mode setting to Special Settings 1 from the print driver e Manual Maintenance Special Mode When Special Settings 1 is selected printing density is lower than when Off is selected Also text or lines may be less clear Paper Jams Occur Frequently When Performing 2 Sided Printing Perform the following procedure Cause Depending on the paper type especially fo...

Страница 105: ... Registering Setting theVarious Functions You can set or change machine functions from the setting menu according to your purpose Setting Menu List 8 2 Printing a User Data List 8 2 Contents of the Setting Menu 8 2 ...

Страница 106: ...performed When Apply appears in the screen you need to select Apply and press OK after specifying the setting Returns to the previous hierarchy Cancels the setting and returns to the initial screen Menu Operations Back Reset Viewing the Route Map Register the size and type of the paper to be used You can also register a custom paper size Paper Settings key Configure the machine settings You can pe...

Страница 107: ... 1 Normal Fast 1 to 2 to 5 seconds Message Display Time Slow Scrolling Speed CD ROM P 6 7 Menu 1 2 How to display Press Menu The setting menu is displayed Preferences Paper Settings How to display Press Paper Settings Setting a Paper Size and Type P 2 16 Display Settings Copy Scan Status Monitor Cancel English French Portuguese Spanish Off On Select Default Screen Language Status Monitor Cancel De...

Страница 108: ...Brazil BR Mexico MX Other Preferences Timer Settings Copy Settings Initialize Menu Continues from the previous page CD ROM CD ROM CD ROM USB Device On Off Off On Update Firmware CD ROM USB Device On Off Initialize All Initialize System Settings System Manager Information Settings CD ROM Special Processing Initialize All CD ROM CD ROM System Management Settings User Data List ...

Страница 109: ...ain Specifications 9 2 Machine Specifications 9 2 Copy Specifications 9 2 Printer Specification 9 2 Scanner Specifications 9 3 For Macintosh Users 9 4 Displaying Driver Guides PDF Files 9 4 Displaying a Driver s Help System 9 4 Content of the e Manual about Features that Are Unavailable on the Macintosh 9 4 Index 9 5 ...

Страница 110: ...78 1 0 64 1 0 50 1 0 25 Zoom 0 25 to 4 00 1 increments Copy Speed Letter Plain Direct 26 cpm Successive Copying Capacity Maximum 99 copies First Copy Time Letter Platen glass 8 7 seconds or less Feeder 14 seconds or less Speed when using Letter size Plain paper and copying the same data continuously Depending on the type size or feeding direction of the paper such as when using small size paper co...

Страница 111: ...lation resolution 9600 dpi x 9600 dpi Scanning Speed Letter 300 x 300 dpi Platen glass Grayscale 3 seconds sheet Color 15 seconds sheet Feeder Grayscale 3 seconds sheet Color 13 seconds sheet Host Interface 100 Base TX Windows only 10 Base T Windows only Hi Speed USB USB Operating System Windows 2000 XP Vista 7 Mac OS 10 4 9 or later excluding Classic environment Driver TWAIN WIA 1 0 Windows XP Vi...

Страница 112: ...he print server environment Watermark printing PageComposer Combining and printing multiple files Changing the halftone Adjusting the gamma value For information on the features that are available on the Macintosh see the Printer Driver s help system Reference in the e Manual Print Some scan features Example Creating a Searchable PDF For information on the features that are available on the Macint...

Страница 113: ...7 7 LCD Standby Mode 1 6 Document feeder tray 1 2 Document guides 1 2 Documents Clearing Jams 7 2 Placing 2 4 Requirements 2 2 Scanning Range 2 3 Documents Requirements 2 2 E Error Code 7 7 F Feeder 1 2 H Handling vii I If a Power Failure Occurs 7 11 If Incorrect size setting Appears 7 8 If You Cannot Solve a Problem 7 12 Image Quality Copy 3 4 Installation vi Requirements x Space x M Main Specifi...

Страница 114: ...ar cover 1 3 Registering Setting the Various Functions 8 1 S Scan Functions 5 1 Scan Mode 1 6 Scanning area 1 2 Scanning Range 2 3 Selecting Print Side 2 16 Sharpness Copy 3 7 Sleep Timer 1 10 T Text Input Method 1 9 Time Settings 1 11 Toner Cartridge 6 6 Handling 6 6 Replacing Toner Cartridge 6 9 Trademarks xii Transporting the Machine 6 16 Tray extension 1 2 Troubleshooting 7 1 Clearing Jams 7 2...

Страница 115: ......

Страница 116: ...on Plaza Lake Success NY 11042 U S A CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SIT...

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