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8-7
Chapter 8 Troubleshooting
3.
Error Messages (Web Menu)
If any of the following error messages appears, solve the problem as described in the corresponding solution.
If you are unsure about any other message that appears, contact the support services.
Same Username exists. Please
change Username, and try
again.
Cause
A user that has the same name as the user name to be registered is
already registered.
Solution
Check the user name prior to registration.
Blank field exists.
Cause
An operation such as address book/job button importing, restoring, or
version updating was executed without specifying the setting file to be
loaded on the ScanFront.
Solution
Specify the setting file and then execute the operation.
The scanner is busy. Please try
again.
Cause
The ScanFront is being used.
Solution
End use of the ScanFront and then try again.
Settings cannot be changed or
stored. A user may be logged in
to the device. Check the status
of the device.
Cause
Modifying settings and registration are not possible because a user is
logged in.
Solution
Try again after the user logs off.
Settings cannot be changed.
The device may currently be
displaying an administrator
settings page. Check the status
of the device.
Cause
The ScanFront is being used.
Solution
End use of the ScanFront and then try again.
Maximum address has been
registered. You can’t register
any more.
Cause
The limit for the number of addresses has been exceeded.
Solution
Delete addresses that are no longer used and then try again.
Maximum Job Buttons has been
registered. You can’t register
any more.
Cause
The limit for the number of job button registrations has been exceeded.
Solution
Delete job button registrations that are no longer used and then try
again.
Maximum users has been
registered. You can’t register
any more.
Cause
The limit for the number of user registrations has been exceeded.
Solution
Delete user registrations that are no longer used and then try again.
Password is not registered. OK
to proceed?
Cause
A password has not been set for the user to be registered.
Solution
Check the password prior to registration.