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Canon 2263B002 - imageFORMULA ScanFront 220, Инструкция по эксплуатации

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8-6

Chapter 8   Troubleshooting

Password is incorrect.

Cause

The password that was entered is incorrect. 

Solution

Enter the uppercase and lowercase letters for the password correctly. 

There is no file name specified. 
Enter a file name or enable the 
‘Auto file name’ setting.

Cause

A file name was not entered and “Auto file name” is set to [None].

Solution

Enter a file name or set “Auto file name” to other than [None]. 

(See 

p. 6-29.)

Log in failed. Settings may 
currently be in the process of 
being edited via the Web.

Cause

User settings are being edited via the Web menu. 

Solution

Contact the administrator of the ScanFront.

Log in failed. A version upgrade 
may currently be in the process 
of being executed.

Cause

The version of the ScanFront is being updated via the Web menu. 

Solution

Contact the administrator of the ScanFront.

Cannot write logfile. Sending 
files will be aborted.

Cause

Write permission has not been granted for the shared folder specified as 
the save destination of the log file. 

Solution

Check the settings and access permissions of the shared folder. 

Содержание 2263B002 - imageFORMULA ScanFront 220

Страница 1: ...Please read this manual before using the scanner After you finish reading this manual keep it in a safe place for future reference Network Scanner INSTRUCTIONS...

Страница 2: ...ipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply...

Страница 3: ...THERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIREC...

Страница 4: ...to a computer You can transfer the data of an image scanned with the ScanFront 220 220P to a shared folder on a server PC or client PC on the network or to an FTP server or deliver it to a remote loc...

Страница 5: ...mation This manual is stored as a PDF file on the supplied INSTRUCTIONS CD ROM and requires Adobe Reader to open You can download Adobe Reader from the Adobe Web site Symbols Used in This Manual The f...

Страница 6: ...er 4 Web Menu Administrator Mode This chapter describes the Web menu for the administrator to configure settings Chapter 5 Web Menu User Mode This chapter describes the Web menu for the user to config...

Страница 7: ...e Feed Error 2 9 5 Fingerprint Sensor ScanFront 220P 2 11 Cautions for Handling the Fingerprint Sensor 2 11 Fingerprint Authentication 2 12 Chapter 3 ScanFront Setup 1 Before Setting Up the Scanner 3...

Страница 8: ...Importing Job Buttons 5 19 Chapter 6 Operating Procedures 1 Flow of Scanner Operations 6 2 2 Turning the Power ON and OFF 6 3 Turning the Power ON 6 3 Turning the Power OFF 6 3 3 Login Screen 6 4 Logi...

Страница 9: ...olding Guide 7 8 Roller Replacement Kit 7 8 Replacing the Document Holding Guide 7 8 Checking the Page Count and Resetting the Counter 7 9 Chapter 8 Troubleshooting 1 Troubleshooting 8 2 2 Error Messa...

Страница 10: ...About the Fingerprint Sensor ScanFront 220P only 1 5 Disposal 1 5 2 Features of the ScanFront 220 220P 1 6 ScanFront 220 220P 1 6 ScanFront 220P 1 7 3 Names and Functions of Parts 1 8 Front and Docume...

Страница 11: ...talled is cold but rapidly heated water droplets condensation may form inside the scanner This may result in a noticeable degradation in scanning quality The following conditions are recommended for o...

Страница 12: ...ing the scanner Failure to do so may result in a fire or electric shock Never use alcohol benzene paint thinner aerosol sprays or any other highly flammable substance near the scanner Do not cut damag...

Страница 13: ...representative to have the unit serviced Do not install the scanner in a humid or dusty location Doing so may result in a fire or electric shock Do not place objects on top of the scanner as they may...

Страница 14: ...requently the fingerprint sensor may be dirty Clean the surface of the fingerprint sensor regulary When cleaning the fingerprint sensor use a soft dry cloth to wipe dirt off the surface Do not use a p...

Страница 15: ...dots screen with a touch panel enables you to perform all scanner operations by touching the screen Configuration via the Web Menu A web browser Web Menu is used for configuring the basic settings of...

Страница 16: ...f the text is correct Eliminates Bleed Through The scanner prevents the images on the reverse side of thin documents from appearing on the scanned pages Dropout and Color Enhancement Functions The sca...

Страница 17: ...p 2 4 e Document Guides Adjust these to match the width of the document See p 2 7 f Panel Unit Open this when there is a paper jam or to perform maintenance See p 2 10 g Touch Panel Touch this screen...

Страница 18: ...ctor Purple Connect a PS 2 keyboard See p 2 6 n LAN Port RJ 45 Connect an RJ 45 10Base T 100Base TX compatible network cable See p 3 3 o USB Ports Connect a USB1 1 Hi Speed USB2 0 compatible USB memor...

Страница 19: ...Base TX Support The scanner supports 100Base TX However communication may be slower than the communication speed of the network depending on the other devices connected to the network and the type of...

Страница 20: ...y and Eject Tray 2 4 Feed Selection Lever 2 5 USB Port 2 5 Using a PS 2 Keyboard and PS 2 Mouse 2 6 3 Placing Documents 2 7 Placing a Document 2 7 Placing a Card 2 8 4 Clearing a Paper Jam or Double F...

Страница 21: ...or scanning glass after scanning a document written in pencil Scanning documents with pencil written on them may soil the rollers or scanning glass cause stripes to appear in images or dirty other doc...

Страница 22: ...below Insertion orientation Landscape CAUTION A card placed into the document feed tray in the portrait orientation may not be output properly because a load is placed on it during feeding Furthermor...

Страница 23: ...nt eject tray a 2 Pull out the document feed tray b c to match the length of the document to be placed in the tray Hint Open the center tray extension when output documents are likely to fall out of t...

Страница 24: ...ss feeding and then scanning a stack of documents will cause multiple pages to be fed at the same time USB Port You can insert a USB memory device to store image files or connect a USB keyboard or USB...

Страница 25: ...and PS 2 Mouse You can connect a PS 2 keyboard and mouse to the PS 2 port and use them to operate the scanner IMPORTANT Turn OFF the scanner before connecting or disconnecting the PS 2 mouse and keyb...

Страница 26: ...ray Placing a Document Follow the procedure below to place a document 1 Adjust the document guides to be wider than the width of the document 2 Fan the document to offset the pages so that the top edg...

Страница 27: ...to scan the cards one at a time 2 Adjust the document guides to match the width of the card 3 Place the card face down in the landscape orientation with the top edge at the bottom of the tray CAUTION...

Страница 28: ...re touching the screen After you reset the cleared document press Continue to resume scanning If a paper jam or double feed error is detected in the middle of a document the following messages appear...

Страница 29: ...eems the easiest to remove it 5 Close the panel unit and then place the document again 6 Press Continue to resume scanning IMPORTANT If double feed errors occur repeatedly reduce the number of sheets...

Страница 30: ...ching the fingerprint sensor with dirty hands which might scratch or dirty the surface of the fingerprint sensor Placing a sticker on the surface of the fingerprint sensor or covering the surface with...

Страница 31: ...s authenticated The following conditions may cause an error in fingerprint authentication The finger is wet or sweaty The finger is dirty The grooves of the fingerprint are filled with sweat or oil Th...

Страница 32: ...rning the Power OFF 3 4 3 Configuring the Scanner Settings 3 5 Administrator Settings 3 5 Web Menu Administrator Mode 3 6 4 Configuring Administrator Settings 3 8 Logging In to the Administrator Setti...

Страница 33: ...nner or other volatile chemicals may be present Avoid locations that are subject to vibration Avoid exposing the scanner to rapid changes in temperature If the room in which the scanner is installed i...

Страница 34: ...UTION Make sure to use only the AC adapter and power cord included with the scanner a Connect the power cord and AC adapter b Insert the plug of the AC adapter into the power connector c Connect the p...

Страница 35: ...hing appears on the touch panel Display Off has activated to turn the panel display off You can touch the panel to restore the display See Display Off on p 4 25 Turning the Power OFF Press the Power o...

Страница 36: ...or Mode on p 3 6 or Chapter 4 Web Menu Administrator Mode Setting Item Description Administrator setting Web Menu Administrator Mode Network settings Set the Device Name and IP Address needed to conne...

Страница 37: ...ob Button From User Mode you can register and edit the My Job Button Yes See p 4 16 Yes See p 5 12 Device Configuration Configure the scanner settings Network Settings Confirm the Device Name and IP A...

Страница 38: ...s Configure the settings for managing the scanner Backup Restore Back up or restore the scanner settings Yes See p 4 32 No Module Version Information Display the version information and update the ver...

Страница 39: ...to the Administrator Settings Follow the procedure below to configure the Device name and IP address needed to connect the scanner to a network 1 Press Administrator setting The Administrator Passwor...

Страница 40: ...ou cannot end the device name with a hyphen When a DHCP server is not used to assign IP addresses clear the DHCP server Enable check box and enter a fixed address For details contact your network admi...

Страница 41: ...irs Before you submit the ScanFront for repairs back up the setting information of the ScanFront IMPORTANT Before you submit the ScanFront for repairs back up the setting information and then initiali...

Страница 42: ...When changing the operating environment Delete all the user information registered on the ScanFront when for instance the users have changed because you have changed the installation location Touch Pa...

Страница 43: ...ress Books 4 15 5 Job Button Settings 4 16 Registering New Job Buttons 4 17 Scan Settings Overview 4 18 Copying Job Buttons 4 22 Exporting and Importing Job Buttons 4 23 6 Device Configuration 4 24 Ne...

Страница 44: ...registration as well as making scan settings See Web Menu Administrator Mode on p 3 6 IMPORTANT For a Web browser use Microsoft Internet Explorer 6 0 or later In some cases settings cannot be changed...

Страница 45: ...ttings See Job Button Settings on p 4 16 Use to register and manage the Shared Job Button available to all users d Device Configuration See Device Configuration on p 4 24 Use to configure the scanner...

Страница 46: ...s on p 5 4 Use to change the user settings b Address Book Settings See Address Book Settings on p 5 6 Use to register and manage entries in the Shared Address Book and the My Address Book provided for...

Страница 47: ...dress See Configuring Administrator Settings on p 3 8 3 Launch the Web browser on the computer 4 Enter the device name or the IP address as the URL to open the Web Menu Ex http scanfront220 when the d...

Страница 48: ...Select this check box to select a user If the check boxes of multiple users are selected you can set function restrictions or perform the delete operation for all selected users simultaneously Name Di...

Страница 49: ...uthentication User name Password Enter the user name and password to use for login Password confirmation Enter the same password again for confirmation Mail Address Enter the originating address for e...

Страница 50: ...itches from the Home screen to the Login screen See Login Screen on p 6 4 When a user is registered the link for User Mode login is added to the Web Menu login screen Restricting User Functions To res...

Страница 51: ...able editing for it Hint Configure the following settings to make only the existing address books and job buttons available to the user Restriction to Use Restricts the use of the LDAP Address Book wh...

Страница 52: ...s e mail address Edit Address Book Enables you to register and edit entries in the user s My Address Book For details on configuring address books see Address Book Settings on p 4 11 Edit Job Button...

Страница 53: ...s Books on p 4 15 c Import to ScanFront 220 Imports a previously exported address book data file See Exporting and Importing Address Books on p 4 15 d Address type Selects the type of addresses E mail...

Страница 54: ...OK button Registers a new e mail address with the specified parameters Address type FTP Server This option registers a network FTP server IMPORTANT FTP servers that require firewall settings cannot be...

Страница 55: ...PORTANT If you click Browse without entering the user account information only computers and workgroups within the same network address will display When displaying workgroups that are not part of a d...

Страница 56: ...ook Allows you to select an address from an address book add it to the group and display it in the list OK button Registers a new group with the specified parameters Copying Addresses You can copy an...

Страница 57: ...software in order to check the structure of the file You can match the structure of a CSV file created in another mailer to that of a CSV file saved on the ScanFront and then import the address book...

Страница 58: ...ts a previously exported job button data file See Exporting and Importing Job Buttons on p 4 23 d New Job Button button Registers a new job button See Registering New Job Buttons on p 4 17 e Select Al...

Страница 59: ...n Setting Screen Displays the Scan Setting screen when the job button is pressed Skip Scan Setting Screen Starts scanning without displaying the Scan Setting screen when the job button is pressed IMPO...

Страница 60: ...scanning completes Confirm addresses before sending ON Displays the Address Confirmation screen and then starts sending after you confirm the address OFF Sends the image without confirming the addres...

Страница 61: ...scan Enables you to preview an image of the first page of the document before scanning the entire document Hint Scanning pauses after the first page of the document is scanned and the image of the fir...

Страница 62: ...encryption level is recommended The Low 40 bit RC4 encryption level provides less security Protect Document The ability to view the document is protected by a password IMPORTANT Take care not to forg...

Страница 63: ...not function if only a slight portion of the document is overlapping Double feed detection by length The scanner detects by document length when two or more documents are fed together and stops feedi...

Страница 64: ...when the scanning mode is set to Color Hint The OCR recognition rate is sometimes improved by deleting colored ruled lines and other objects with the color drop out function Copying Job Buttons You c...

Страница 65: ...specify a save location and save the job button settings file Importing to the Scanner You can import a previously exported job button settings file to the scanner 1 Click Import to ScanFront 220 2 Sp...

Страница 66: ...zone on p 4 25 IMPORTANT The time zone setting also effects the time stamp on sent e mail c Device Operation Configure the Auto Logout setting See Device Operation on p 4 25 d Login Options Select the...

Страница 67: ...enu Hint If you add a checkmark for Be sure to use SSL Login with SSL and Do Not Use SSL are no longer displayed in the login screen for the Web menu Language Timezone You can confirm or change the la...

Страница 68: ...sing an authentication server the login type is set to Key in type login and users log in by selecting Device Authentication and Server Authentication See Authentication Server on p 4 28 Administrator...

Страница 69: ...are registered on a domain server and are compatible with Active Directory or LDAP servers Configure the server settings only after consulting your network administrator a E mail Server Configure the...

Страница 70: ...this setting based on the authentication method of your mail server For details on the mail server authentication method consult your e mail system administrator IMPORTANT If any setting other than S...

Страница 71: ...irectory Port number Enter the port number used for the LDAP protocol The standard port number is 389 User name When using the authentication server as an address book server enter a user name for ref...

Страница 72: ...server LDAP server Address Book Server Setting Select one of these options when using an address book server LDAP server If the authentication server and address book server are different make sure to...

Страница 73: ...lowing settings are not backed up IP address Device name Touch panel adjustment values b Module Version Information Version Up Displays the OS and module version information of the scanner You can als...

Страница 74: ...ttings This option saves all the ScanFront settings to a specified folder IMPORTANT The following settings are not included in the backup data because they are unique to the scanner unit IP address De...

Страница 75: ...Click Restore 4 Confirm the message that appears and click OK to perform the restoration 5 Click OK to complete the restoration 6 Confirm the restored settings Module Version Information Update You c...

Страница 76: ...ng the scanner 2 Back up all settings See Backup and Restore on p 4 32 3 Click Browse and specify the update file to use 4 Click Version Up 5 Confirm the message that appears and click OK to perform t...

Страница 77: ...ss Browse to select a folder to save User name Password Enter the name and password of a user with the authority to write data to the shared folder Domain Workgroup If the computer containing the shar...

Страница 78: ...5 4 User Settings 5 5 4 Address Book Settings 5 6 Registering New Addresses 5 8 Copying Addresses 5 10 Exporting and Importing Address Books 5 11 5 Job Button Settings 5 12 Registering New Job Button...

Страница 79: ...scanner Use the device name or IP address assigned to the scanner as the URL for logging in to the Web Menu See p 5 3 Web Menu User Mode a User Settings See User Settings on p 5 5 Use to change the u...

Страница 80: ...ress as the URL to open the Web Menu Ex http scanfront220 when the device name is ScanFront220 and http 172 19 xxx xxx for the IP address Hint If the Web Menu is set to Administrator Mode click To Use...

Страница 81: ...ation a Setting See User Settings on p 5 4 Allows you to edit a user s settings IMPORTANT For a user logged in by Server Authentication you can only select a setting for Screen after Login E mail addr...

Страница 82: ...here IMPORTANT When entering a Password select the Change Password check box before entry Change Password updates the password information saved on the scanner but does not alter the password registe...

Страница 83: ...Address Books on p 5 11 c Import to ScanFront 220 Imports a previously exported address book data file See Exporting and Importing Address Books on p 5 11 d Address type Selects the type of addresses...

Страница 84: ...t the ScanFront administrator If editing is restricted for only one address book either the My Address Book or the Shared Address Book users can only copy addresses from the restricted address book an...

Страница 85: ...on the scanner E mail Address Enter the destination e mail address OK button Registers a new e mail address with the specified parameters Address type FTP Server This option registers a network FTP s...

Страница 86: ...and click OK IMPORTANT If you click Browse without entering the user account information only computers and workgroups within the same network address will display When displaying workgroups that are...

Страница 87: ...o the group and display it in the list OK button Registers a new group with the specified parameters Copying Addresses You can copy an address and register it as a new address You can also copy an add...

Страница 88: ...ure of the file You can match the structure of a CSV file created in another mailer to that of a CSV file saved on the ScanFront and then import the address book of the other mailer and use it on the...

Страница 89: ...previously exported job button data file See Exporting and Importing Job Buttons on p 5 19 d New Job Button button Registers a new job button See Registering New Job Buttons on p 5 14 e Select All but...

Страница 90: ...lt the ScanFront administrator If editing is restricted for only one set of job buttons either the My Job Button or the Shared Job Button users can copy job buttons from the restricted set of job butt...

Страница 91: ...tting Screen Displays the Scan Setting screen when the job button is pressed Skip Scan Setting Screen Starts scanning without displaying the Scan Setting screen when the job button is pressed IMPORTAN...

Страница 92: ...nning completes Confirm addresses before sending ON Displays the Address Confirmation screen and then starts sending after you confirm the address OFF Sends the image without confirming the address Sc...

Страница 93: ...Enables you to preview an image of the first page of the document before scanning the entire document Hint Scanning pauses after the first page of the document is scanned and the image of the first p...

Страница 94: ...yption level is recommended The Low 40 bit RC4 encryption level provides less security Protect Document The ability to view the document is protected by a password IMPORTANT Take care not to forget th...

Страница 95: ...er detects by document length when two or more documents are fed together and stops feeding when a double feed is detected IMPORTANT Using the length of the first document page as a reference the scan...

Страница 96: ...b button As an example this section describes how to copy from the Shared Job Button to the My Job Button Hint Use this function when you want to copy a job button between the Shared Job Button and My...

Страница 97: ...ont 220 2 Specify a previously exported job button settings file 3 Select a processing method for importing the job button settings file Replaces the whole data Deletes all currently registered job bu...

Страница 98: ...Settings Screen 6 9 Change Password 6 9 Fingerprint Registration 6 9 6 Fingerprint Registration Only Available with the ScanFront 220P 6 10 Fingerprint Authentication 6 10 Registering a Fingerprint 6...

Страница 99: ...ettings screen See p 6 9 The User Settings screen enables setting a password for the user that logged in and registration for the ScanFront 220P Scan Delivery Options screen See p 6 23 Scan The proces...

Страница 100: ...When the power indicator is lit but nothing appears on the touch panel Display Off has activated to turn the panel display off You can touch the panel to restore the display See Display Off on p 4 25...

Страница 101: ...ScanFront see p 3 10 Fingerprint authentication is enabled when you are using the ScanFront 220P See Fingerprint Authentication Only Available with the ScanFront 220P on p 6 7 When Using Server Authen...

Страница 102: ...r to log in as from the list and then press Next The password input screen appears 2 Press Password The keyboard screen appears 3 Enter a password and then press OK IMPORTANT Passwords are case sensit...

Страница 103: ...ur user name password and then press OK IMPORTANT User names and passwords are case sensitive Make sure to enter the user and password registered during device authentication correctly If you do not k...

Страница 104: ...6 10 1 Press Fingerprint Authentication The authentication mode screen appears 2 Perform fingerprint authentication using the finger with the registered fingerprint IMPORTANT Perform finger authentica...

Страница 105: ...e Administrator Settings screen For details see Configuring Administrator Settings on p 3 8 IMPORTANT If a user whose use of the Home screen is restricted logs in the Home screen is not available For...

Страница 106: ...a new user password or change a user password registered via the Web menu Hint The old password does not need to be entered in order to change a password The new password that you entered is register...

Страница 107: ...erprint authentication function may not work properly for a finger with a fingerprint that is worn down or has few distinguishable features The same finger needs to be scanned three times to register...

Страница 108: ...at scanning until the same fingerprint has been successfully scanned three times IMPORTANT If any of the messages below appears there was an error scanning the fingerprint Try scanning your fingerprin...

Страница 109: ...erform an authentication test for the registered fingerprint by scanning your fingerprint 6 Press Close to end fingerprint registration IMPORTANT If you want to change the registered fingerprint start...

Страница 110: ...then press Next the Scan Delivery Options screen appears Set the scanning conditions and then start scanning Scanning From the Job Button Screen If you press a job button the Scan Delivery Options scr...

Страница 111: ...te the types of address E mail Shared folder FTP Group Pressing an address adds a checkmark to the icon and selects the address Pressing a selected address again clears the selection An address is not...

Страница 112: ...ecognized as USB memory and the one that was inserted after that is recognized as USB memory2 If you want to remove a USB memory stick and insert a different one press the Back button to return to the...

Страница 113: ...ess type to display the address to send the image file 3 Press a displayed address to select it A checkmark is added to the icon for the selected address Pressing a selected address again clears the s...

Страница 114: ...ion screen of Step 7 and then the address confirmation screen of Step 10 appears If Confirm addresses before sending is set to OFF the image is sent without displaying the address confirmation screen...

Страница 115: ...9 Press Send The address confirmation message appears IMPORTANT If Confirm addresses before sending is set to OFF in Delivery Options of the Scan Delivery Options screen the image is sent without disp...

Страница 116: ...s type E mail Registration Screen Name Enter the name to appear in the address book E mail address Enter the sender s address for when image files are sent by e mail Shared Folder Registration Screen...

Страница 117: ...is unknown use the procedure below to specify the sub folder 1 Enter the server address user name and password and click Browse to log in to the FTP server 2 Specify any sub folder at the level of the...

Страница 118: ...le shared folders with different access privileges may result in a send error Modifying an Address Modify an address when there is a send error because the information of the transfer destination regi...

Страница 119: ...address is copied to memory 3 Select the address book type press Edit and then press Paste A confirmation message appears 4 Press New and paste the address Hint If the address book already has an add...

Страница 120: ...6 29 g Default button Resets any modified settings to the default values of the scanner IMPORTANT If you press Default in the Scan Delivery Options screen opened from a job button the settings are re...

Страница 121: ...tion for scanning Scanning Side Select the method for scanning the document Simplex Duplex Skip Blank Page Hint The Skip Blank Page option scans both sides of a document and skips saving any image it...

Страница 122: ...documents are fed together and stops feeding when a double feed is detected IMPORTANT Using the length of the first page of the document as a reference the scanner determines a double feed when it det...

Страница 123: ...t has deteriorated as result of deskewing Prefer Speed The image deteriorates slightly as a result of deskewing IMPORTANT If you select Prefer Quality the scanning speed is reduced If you are scanning...

Страница 124: ...red blue or green while scanning and a color enhancement effect that emphasizes a specified color You can set each of these effects for the front side and back side IMPORTANT The color drop out settin...

Страница 125: ...r recognition Encryption Security If you set encryption to On and then press the Security settings button the Security settings screen appears and you can configure the security settings for the PDF f...

Страница 126: ...ncel password protection for a password protected PDF file in an application capable of editing PDF files such as Adobe Acrobat Delivery Options E mail settings subject message Set the subject and mes...

Страница 127: ...e sending images when scanning completes Screen after sending Select the screen to display after sending images Home screen Job Button screen Redisplay the Home screen Job Button screen after sending...

Страница 128: ...ingerprint Sensor ScanFront 220P 7 2 Cleaning the Scanning Glass and Rollers 7 3 Cleaning the Retard Roller 7 5 Cleaning the Feed Roller 7 6 2 Replacing the Rollers and Document Holding Guide 7 8 Roll...

Страница 129: ...ents may deform discolor or melt the touch panel thus causing a malfunction Cleaning the Scanner Unit To clean the surface of the scanner unit use a cloth slightly dampened with water and well wrung o...

Страница 130: ...n you open the panel unit 2 Use a commercially available air blower to remove any dust and paper particles that have accumulated inside the scanner 3 Use a clean dry cloth to wipe any dirt off the sca...

Страница 131: ...guide using a cloth that has been soaked in water and thoroughly wrung out 6 Remove the retard roller and feed roller and remove any dirt from them See Cleaning the Retard Roller on p 7 5 See Cleanin...

Страница 132: ...formed resulting in feed errors 1 Open the roller cover 2 Lift up the roller lock lever a and slide it in the direction of the arrow b 3 Move the retard roller in the direction of the arrow a and then...

Страница 133: ...ou hear a click which indicates the cover has returned to its original position Cleaning the Feed Roller Use the procedure below to remove and attach the feed roller during cleaning or replacement CAU...

Страница 134: ...ut 5 Align the notch in the shaft of the roller with the shaft of the scanner and place the feed roller into position 6 Move the roller lock lever in the direction of the arrow and then insert it into...

Страница 135: ...document holding guide are consumable parts When the total number of pages scanned with the rollers reaches 30 000 pages purchase a roller replacement kit and replace the parts See Checking the Page...

Страница 136: ...he Administrator setting screen 2 Press the Roller counter reset button to display the Roller counter reset screen Roller counter reset screen Total pages scanned This counter is for the total number...

Страница 137: ...Chapter 8 Troubleshooting 1 Troubleshooting 8 2 2 Error Messages ScanFront 8 5 3 Error Messages Web Menu 8 7 4 Adjusting the Touch Panel 8 9 5 Initializing ScanFront 8 11...

Страница 138: ...inistrator of the shared folder Specifying a mail address as the address and then starting scanning results in an error Cause The mail server settings have not been registered or have been deleted Sol...

Страница 139: ...ution Place the document and then press a job button Cannot turn on the power Cause The AC adapter is not connected properly or the power plug is not inserted Solution Check the connections of the AC...

Страница 140: ...Contact the administrator of the shared folder Cannot delete a folder Cause Permission to change the shared folder has not been granted for the user name and password that were entered Solution Conta...

Страница 141: ...ScanFront Paper JAM occured Remove the paper Cause The rollers are dirty or worn out Solution Clean the rollers If the problem is not resolved by cleaning the rollers replace the rollers See p 7 8 A...

Страница 142: ...iled Settings may currently be in the process of being edited via the Web Cause User settings are being edited via the Web menu Solution Contact the administrator of the ScanFront Log in failed A vers...

Страница 143: ...ause Modifying settings and registration are not possible because a user is logged in Solution Try again after the user logs off Settings cannot be changed The device may currently be displaying an ad...

Страница 144: ...The scanner cannot be used with the selected mode and file format combination Solution Check which mode and file format combinations can be used See p 4 18 and p 5 16 User is now operating the device...

Страница 145: ...l pen before attempting to adjust the touch panel Adjustment of the touch panel involves one cycle of tapping five places but adjustment may sometimes not end after one cycle if any of the tapped plac...

Страница 146: ...ooting IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends the adjustment values will not take effect and the touch panel will return to the st...

Страница 147: ...d to the ScanFront including user information address books and job buttons IMPORTANT Initializing the ScanFront deletes all registered information Always back up the data prior to initialization 1 Lo...

Страница 148: ...Chapter 9 Appendices 1 Specifications 9 2 Unit Specifications 9 2 Network Specifications 9 3 Transfer Destinations 9 3 AC Adapter 9 3 Consumable Parts 9 3 External Dimensions 9 4 2 Index 9 5...

Страница 149: ...mplex Duplex Scanning Modes Black and White Error Diffusion Text Enhance Gray and Color Scanning Resolution Primary Scan Lines x Secondary Scan Lines 100 100 dpi 150 150 dpi 200 200 dpi 300 300 dpi 40...

Страница 150: ...Adapter Model MG1 3968 Input AC100 240V 50 60 Hz 0 83 0 45A Output DC16V 2 6A Weight Approximately 0 77 lb 0 35 kg including power cord Specifications are subject to change without notice Consumable...

Страница 151: ...9 4 Chapter 9 Appendices External Dimensions 6 22 158 mm 8 35 212 mm 4 25 108 mm 9 21 234 mm 3 9 99 mm 8 66 220 mm 12 2 310 mm...

Страница 152: ...ion Server 4 28 Auto Logout 4 26 B Backup 4 32 C Card 2 3 Cleaning Fingerprint Sensor 7 2 Rollers 7 3 Scanner Unit 7 2 Scanning Glass 7 3 Touch Panel 7 2 Conceptual Diagram of the ScanFront i Connecti...

Страница 153: ...ication 6 4 M Mail Server 4 28 Moving the Scanner 1 3 N Names and Functions of Parts 1 8 Network Cable 3 3 Network Environment 1 10 Network Setting Web Menu 4 25 P Paper Jam 2 9 Placing a Card 2 8 Pla...

Страница 154: ...33 Update the Version 4 33 USB Memory 6 15 USB Memory Screen 6 15 USB Port 2 5 User Administration 4 6 User Settings 5 4 User Settings Screen 6 9 Change Password 6 9 Fingerprint Registration 6 9 V Ve...

Страница 155: ...P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 A...

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