© 2020
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Johnson Outdoors Marine Electronics, Inc.
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cannondownriggers.com
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FOR FuRThER TROuBLEShOOTING AND REPAIR
FOR FURTHER TROUBLESHOOTING AND REPAIR
We offer several options to help you troubleshoot and/or repair your product. Please read through the options listed below.
BuY PARTS
In the U.S.A., replacement parts may be ordered directly from Cannon Parts Department, 121 Power Drive, Mankato, Minnesota
56001. Be sure to provide the model and serial numbers of your downrigger when ordering parts. Please use the correct part
numbers from the parts list. Payment for any parts ordered from the Cannon Parts Department may be by cash, personal check,
Discover Card, MasterCard or VISA. To order, call 1-800-227-6433 or FAX 1-800-527-4464.
FREQuENTLY ASKED QuESTIONS
We have FAQs available on our website to help answer all of your Cannon questions. Visit
and click on
“Frequently Asked Questions” under the “Service” tab to find an answer to your question.
CALL uS (FOR u.S. AND CANADA)
Our consumer service representatives are available Monday – Friday between 7:00 a.m. – 4:30 p.m. CST at 800-227-6433. If
you are calling to order parts, please have the 11-character serial number from your product, specific part numbers, and credit
card information available. This will help expedite your call and allow us to provide you with the best consumer service possible.
You can reference the parts list located in your manual to identify the specific part numbers.
EMAIL uS
You can email our customer service department with questions regarding your Cannon products. To email your question, visit
and click on “Contact Us” under the “Service” tab.
AuThORIZED SERVICE CENTERS
Cannon works with authorized service centers in the United States and Canada to provide parts and service for your downrigger.
Please visit our "Dealer Locater" page to locate a service center in your area on-line at
.