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EN

 

31 

10. TROUBLESHOOTING AND WARRANTY 

If  you  believe  the  washing  machine  is  not  working  correctly,  consult  the  quick  guide 
provided  below  which  includes  some  practical  tips  on  how  to  fix  the  most  common 
problems. 

 

 

 

ERROR CODE FORMAT 

 

 

 

Error shown 

Possible causes and practical solutions 

E2 

(with display) 

2 flashes of the LEDs 

(without display)

 

The machine cannot load water. 

Make sure the water supply tap is open.

 

Make sure the water supply hose isn’t bent, kinked or trapped. 
Make sure the drain pipe is at the proper height (see installation section). 
Close the water supply tap, unscrew the filler hose from the back of 
the washing machine and make sure the “anti-sand” filter is clean 
and not blocked.

 

Check that the filter is not clogged or that there are no foreign bodies 
inside the filter compartment that can obstruct the proper flow of water. 

E3 

(with display) 

3 flashes of the LEDs 

(without display)

 

The washing machine does not drain water.

 

Check that the filter is not clogged or that there are no foreign bodies 
inside the filter compartment that can obstruct the proper flow of water.

 

Make sure the drain hose isn’t bent, kinked or trapped. 
Make  sure  the  home  drainage  system  is  not  blocked  and  is  allowing 
water to flow through without obstruction. Try to drain the water in the sink. 

E4 

(with display) 

4 flashes of the LEDs 

(without display)

 

There is too much foam and/or water.

 

Ensure  the  correct  amount  of  detergent  is  being  used  and  the 
detergent is designed for use in a washing machine.

 

E7 

(with display) 

7 flashes of the LEDs 

(without display)

 

Door problem.

 

Make sure the door is correctly closed.  
Make sure the clothes inside the drum are not preventing the door 
from closing fully.

 

If the door is locked, turn off and unplug the washing machine from 
the electrical supply socket, wait 2-3 minutes and reopen the door. 

Any other code 

Turn off and unplug the washing machine, wait a minute. Turn on the 
machine and restart a program. If the error occurs again contact an 
Authorised Customer Service Centre directly. 

 

FOR SMART TOUCH MODELS 

The 

Candy  simply-Fi

  app  has  a  Smart  Check-up  function  that  allows  you  to  confirm 

the functionality and status of the product at any time.  To use the 

Candy simply-Fi

 app you 

will need an Android smartphone with NFC technology. More info can be found on the App. 
If  the  display  of  the  machine  is  showing  an  error  (by  a  code  or  blinking  LEDs),  you 
should  turn  on  the  App  on  your  Android  smartphone,  with  NFC  on.  
Place  your  smart  phone  against  the  Smart  Touch  logo  on  the  control  panel.  You  should 
now be able to read the fault directory to solve the issue. 

l

 

Models with a display:

 the error is shown by a number preceded by the letter “E” 

(example: E2 = Error 2). 

l

 

Models without display: 

an error is shown by a sequence of flashes of every LED. 

The error code is shown by the number of flashes followed by a pause of 5 seconds 
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2). 

Содержание CSWS 485TWME/1-S

Страница 1: ...EN Questo manuale d istruzione fornito da trovaprezzi it Scopri tutte le offerte per Candy CSWS 485TWME 1 S o cerca il tuo prodotto tra le migliori offerte di Lavatrici e Asciugatrici...

Страница 2: ...2...

Страница 3: ...d to specific treatments in order to remove and dispose properly all pollutants and recover and recycle all materials Individuals can play an important role in ensuring that WEEE does not become an en...

Страница 4: ...ren aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use o...

Страница 5: ...ubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the washer dryer l Fabric softeners or similar products should be used as specified by the fabric softe...

Страница 6: ...rum before opening the door l Do not expose the washing machine to rain direct sunlight or other weather elements Protect from possible freezing l When moving do not lift the washing machine by the kn...

Страница 7: ...e by tilting the product forward and recovering them from the floor or inside the base of the machine l Cover the open transportation screw holes with the 2 or 4 plastic caps included in the instructi...

Страница 8: ...ter tap only in this case some programs may start a few minutes later l AQUASTOP fig 5 a device located on the supply tube that stops water flow if the tube deteriorates in this case a red mark will a...

Страница 9: ...must be taken to avoid kinking or trapping the drain hose fig 7 l Level the appliance using the feet as illustrated in figure 8 a turn the nut clockwise to release the screw b rotate the foot to raise...

Страница 10: ...um at the right time The cup can also be used for bleach when the Rinse program is selected 2 1 9 10 WARNING only use liquid products the washing machine is set to automatically dose additives at each...

Страница 11: ...temperature Maximise the load size l Achieve the best use of energy water detergent and time by using the recommended maximum load size Save up to 50 energy by washing a full load instead of 2 half lo...

Страница 12: ...laundry In this case do not re rinse to eliminate these effects it will not help at all We suggest conducting a maintenance wash using a proprietary cleaner If the problem persists or if you suspect...

Страница 13: ...ts compartment FOR MODELS WITH AUTOMATIC LIQUID DETERGENT AND SOFTENER DOSING SYSTEM l Pull out the drawer completely by pressing the release button paying attention to the leakage of detergent residu...

Страница 14: ...urn any further and the handle is horizontal Smearing a small amount of liquid soap on the filter seal will help refitting l Repeat the previous steps in reverse order to reassemble all parts B A l If...

Страница 15: ...min 0 05 Mpa max 0 8 Mpa 0 05 MPa dispenses approximately 1 litre of water in 10 seconds Spin r p m See rating plate Power input Power current fuse amp Supply voltage See rating plate 7 CONTROLS AND P...

Страница 16: ...le inserting the plug because the machines calibrates the systems during the first seconds touching the display the machine couldn t work property In this case remove the plug and repeat the operation...

Страница 17: ...unction will not be activated l If you want delete the selection before the programme starts please press repeatedly the button until the lights go off or reposition the programme selector to the OFF...

Страница 18: ...ween two different options depending on the selected programme RAPID The button becomes active when you select the RAPID 14 30 44 programme on the knob and allows you to select one of three durations...

Страница 19: ...ously pressing the START PAUSE and OPTIONS buttons allows a previously downloaded cycle to be started whilst the Smart Touch position is selected on the programme knob for downloading cycles from the...

Страница 20: ...ed l Once the programme has started you will be kept informed constantly of the time remaining to the end of the wash l The appliance calculates the time to the end of the selected programme based upo...

Страница 21: ...of fabric being washed recognizes the presence of lather increasing if necessary the amount of water during rinsing adjusts the spin speed according to the load thus avoiding any imbalance 9 DRYING SE...

Страница 22: ...the instructions on the phone display or the Quick Guide attached on the machine SMART TOUCH The Candy simply Fi App is available for devices running both Android and iOS both for tablets and for sma...

Страница 23: ...ly press the START PAUSE and the OPTIONS buttons as indicated on the control panel NOTES Place your smartphone so that the NFC antenna on its back matches the position of the Smart Touch logo on the a...

Страница 24: ...9 Easy Iron 39 EASY IRON 39 1 5 1 5 1 5 1 5 1 5 1 5 1 5 1 5 30 14 44 14 1 1 5 1 5 1 5 1 5 2 2 2 30 RAPID 3 30 2 2 5 2 5 2 5 2 5 3 3 3 30 44 3 3 5 3 5 3 5 3 5 4 4 4 40 59 20 MIXED COLOURED 59 4 6 8 9 9...

Страница 25: ...WASH option available 1 When a programme is selected on the display is shown the display shows the recommended wash temperature that can be reduced where allowed by the relevant button 2 For the progr...

Страница 26: ...ifferent colours all together The rotation movement of the drum and the water levels are optimized both during the washing the rinsing phase The accurate spin action ensures a reduced formation of cre...

Страница 27: ...nt of the washing and the spin speed selected for the wash The cycle is suitable for small loads up to 1 kg 3 sweaters LOW HEAT Low temperature drying programme recommended for synthetics and mixed fi...

Страница 28: ...of polyester or polyamide as well as for cotton synthetic mixes l Only dry pre spun laundry l Open the door l Fill with the laundry not exceeding the maximum drying load indicated in the programme tab...

Страница 29: ...the laundry l Turn off the tap CANCELLING THE DRYING PROGRAMME l To cancel the drying programme press and hold the DRYING SELECTION button for about 3 seconds In order to ensure the correct operation...

Страница 30: ...maining l The drying programme indicator will be on until the cool down phase begins and the corresponding indicator is on l When the programme is finished the word End will appear on the display Afte...

Страница 31: ...h foam and or water Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine E7 with display 7 flashes of the LEDs without display Door problem M...

Страница 32: ...f the speed of spin to decrease vibrations and noise The spin cycle aborting to protect the machine and load If this is experienced remove the load de tangle it reload it and restart the spin program...

Страница 33: ...e booklet included with this product Moreover it also reserves the right to make any changes deemed useful to its products without changing their essential characteristics Warranty The product is guar...

Страница 34: ...fkhldsk...

Страница 35: ...fkhldsk...

Страница 36: ...CSWS T M E 20 11 43037717 A IDM s r l...

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