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Section 3
–
Troubleshooting
14
3.1 Troubleshooting Flowchart
If you cannot obtain readings using the MultiMux or the readings are unstable then see the
troubleshooting flowchart below for help in determining the nature of the problem.
Does the MultiMux
advance through the
channels?
Is 12V and G
connected to the
MultiMux?
Are the switched leads
connected?
Call Canary Systems for
further assistance
Is the
wiring correct for the
sensor leads?
Yes
No
Yes
No
Attach 12V and G
Are the Enable and
Clock lines connected
to the control ports?
Attach Enable & Clock
lines
No
Do the software
settings for the Enable
and Clock lines match
the connections?
Match software and digital
I/O connections
Yes
No
Yes
Yes
Do the
software settings match
the sensor type and
wiring?
Is there a source of
electrical noise nearby?
Yes
No
Connect the leads
Adjust the wiring for the
type of sensor used
Adjust the software
settings
No
No
No
Remove the noise source
or move the MultiMux
Yes
Start
Do the
circuit boards show
water or other
contamination?
Yes
Clean the circuit boards
No
Yes
Note: See the MultiSensor
Interface User's Guide or
MultiLogger Software
User's Guide for wiring
diagrams.