Quick Merchant Operator Guide – ICT250
Page 7
Shift Totals Request
Shift Totals indicate the amount transacted through the terminal since the last shift totals request was
processed.
1.
Initiate settlement on the POS
2.
Wait for processing to be completed
3.
Shift Totals report is printed
Settlement – Multiple Merchant
When settlement is initiated, the host will effect settlement of all the multiple merchant accounts and the
generic account, but the terminal will not produce a Settlement report for individual multiple merchants.
The settlement, previous settlement and cumulative totals reports will show the host grand totals (bank
totals). See Settlement/ Pre Settlement / Last Settlement Report for details of these reports.
Multiple Merchant Selection
Multiple merchant selection will occur for purchase, cash out, refund and completion transactions when
the multiple merchant function is selected on the POS before the transaction is sent to the PINpad.
When the multiple merchant facility is enabled on the terminal, the terminal will store the multiple merchant
details with the transaction details and display the multiple merchant name or number on the Financial receipt.
Store and Forward (SAF)
Store and Forward (SAF) is the ability to process offline transactions.
The PINpad will display ‘SAF’ in the top right hand corner of the screen to indicate that there are one or
more entries in the store and forward memory of the terminal.
‘Settlement Sending Stored Transactions’ is displayed if a settlement is triggered and there are SAF
entries that need to be forwarded to the Bank.
‘Sending Stored Transactions’ is displayed when a stored transaction is sent online after the idle timer has
been triggered or the cumulative totals report has been requested.
When a transaction that exceeds your floor limit is performed in the SAF mode, an authorisation number
will need to be obtained by calling the authorisation centre.
