Copyright Homecast Europe GmbH V1.6
44
Technische Änderungen und Irrtümer vorbehalten
7.4 How to solve malfuntions
There may be various reasons for the abnormal operation oft he receiver. Check the receiver as stated
bellow:
7. General Information
Problem
Cause
Measure
The display is nothing
showing
The power cable is not connected
Please check the power cable
No picture or sound
Wrong connection of the audio/video
outputs.
Please check the connection
and pay attention to the input
and output circuit.
The antenna is not adjusted
adequately.
Please check the adjustment
as well as the signal strength.
Bad video quality
„Mosaic effect“
The antenna is not adjusted
adequately, the signal is weakly.
Please check the adjustment.
No sound
The mute-key is activated.
Deactivate the mute function
Remote control doesn’t
work
There are no batteries inside. The
batteries are weakly.
Please check the batteries.
Bad video quality
Only a few programs are
able to be saved.
The LNB supply voltage ist o weak.
Please change the LNB supply
voltage under the menu item
„ANTENNA“ as follows:
14/19 V.
You forgot the Parental
Control Code
Please contact the hotline of
Homecast: The factory setting
is 0 0 0 0