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15
Troubleshooting
Error
Reason
Solution
Camera switches off
immediately.
Battery is not charged
correctly.
Charge the camera for at least
4 hours.
Unable to switch ON the
camera
Battery is not plugged
correctly.
Check connection between
camera and battery.
Battery is defective.
Replace the battery.
The camera had a hang-
up during recording.
Remove the battery for 10
seconds.
The Video jerks when
playing at the PC.
The USB- connection is
too slow.
Download the file to the PC
first.
The micro SD- Card is too
slow.
Try one of the recommended
micro SD- Cards.
The computer is too slow
Connect the camera and your
TV with the AV- Cable.
The data rate is too high
for the computer.
Reduce data rate to
“Standard”."
The video is turned 180°
Wrong Settings
Use setup configuration
To turn the picture
Date and time will not be
displayed in a correct way
Wrong Settings
Change Settings in the Setup
Display shows „Error“
The memory card is not
working correctly
Format the memory card.
Card is possibly damaged.