12.0 WARRANTY CONDITIONS
The following exclusions apply to the Warranty given by Dantherm Ltd.
No claims will be accepted if :-
1. The dehumidifier is incorrectly sized for the application.
2. The dehumidifier is installed in any way that that is not in accordance with
the current procedures as defined by Dantherm Ltd.
3. The dehumidifier has been worked upon or is adjusted by anyone other than
a person authorised to do so by Dantherm Ltd.
4. The air flow through the machine is outside the specified limits.
5. The water flow through the machine is outside the specified limits.
6. The electrical supply is insufficient or in any way incorrect.
7. The dehumidifier has suffered frost damage.
8. The fan amps and duct pressure are outside the specified limits.
If in doubt or if advice is required please contact the Dantherm Group
UK Service Department by calling 01621 856611 (option 4) or emailing
[email protected]
Note:
The Reply Paid Warranty Registration Card must be returned, to ensure
that the correct warranty is given. If you do not find a Registration Card with
your heat pump please contact the Dantherm Group UK Service Department
giving your name, address and serial number of your heat pump. A card will be
sent to you for completion.
Please give
MODEL NUMBER
and
SERIAL NUMBER
of your heat pump when
making technical or service enquiries. This will assist in correct diagnosis and
ensure service can be provided with the minimum delay.
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