APPENDIX F
— FIRMWARE UPGRADE INSTRUCTIONS
Vanguard firmware upgrades are delta updates, meaning each firmware upgrade file contains only differences to code
that has been changed or added to the previous firmware version. This is so that the entire firmware is not required to
be downloaded each time, which can save significant time and bandwidth. Consequently, each upgrade is incremental
and sequential, meaning each upgrade is dependent on the firmware upgrade for the version before it having been
installed, and each upgrade must be performed in the proper order. Each firmware upgrade depends on the firmware
having brought up to date with the firmware version number preceding it.
Following is a list of the six available firmware upgrade packages available to upgrade the Vanguard 3000 router
firmware from version 5.0.0 to version 5.1.2A, including all steps in between. The first group of three, from version
5.0.0 to version 5.1.0, must be performed manually. The second group of three, from version 5.1.0 to version 5.1.2A,
may be performed using DeviceOutlook (although this may require some manual adjustments in the configuration
settings to synchronize the unit with current world time and to point to the DeviceOutlook server address where the
Vanguard will look for firmware upgrades).
Firmware Upgrade Packages
Must be applied manually:
upgrade3000_v5.0.0_to_v5.0.1.tar.gz
upgrade3000_v5.0.1_to_v5.0.2.tar.gz
upgrade3000_v5.0.2_to_v5.1.0.tar.gz
The following upgrade packages may be applied manually or via DeviceOutlook*:
upgrade3000_v5.1.0_to_vv5.1.0B1.tar.gz
upgrade3000_v5.1.0B_to_v5.1.1.tar.gz
upgrade3000_5.1.1_to_5.1.2A.tar.gz
(The 5.1.0_to_5.1.0B upgrade was replaced with 5.1.0_to_5.1.0B1 to supply a file needed by Production. For customers
upgrading in the field, 5.1.0B and 5.1.0B1 are effectively identical. If performing incremental updates is onerous for a
customer with a large fleet, they may request and it is possible to produce custom combined upgrades from a specific
previous version number directly to the current version.)
*Upgrading firmware using DeviceOutlook for firmware before v5.1.2 requires adjusting settings in the Basic Settings
tab of the Unit Status page to enable network time and in the DeviceOutlook tab (formerly, and visible in earlier
firmware versions as the CES Config tab) of the Diagnostics page in the Vanguard Web Interface. When using
DeviceOutlook to schedule multiple upgrade jobs to multiple mobile Vanguards, it must be done such that no unit
serial number appears in more than one job because upgrades cannot be skipped and must be performed in the
correct sequence. See the following table for notes specific to each upgrade.
Our knowledgeable and courteous technical support staff can provide guidance on the correct process to update the
Vanguard to the current release and answer any questions in regards to performing firmware upgrades for the
Vanguard 3000 router.
There are two ways to contact customer and technical support:
Phone: Call (507) 833-8819 select (2) for 24/7 customer support
Online: [email protected]
Vanguard 3000 Series Multicarrier Cellular Data Modem & IP Router PN 001-7300-100 Rev. B
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