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Question: 

 

When I open my spa, I smell chlorine. How do I get rid of this smell?

Answer: 

 

 There are two types of chlorine in your spa. The first is the Free Available Chlorine, which is the 

chlorine available to sanitize your spa. This free Available Chlorine does not have an odor. The 

second is Chloramine, which is residue from chlorine already expended. Chloramines have a 

strong chlorine odor. The smell from Chloramines can be eliminated by shocking the water. If you 

smell chlorine in the water, your spa is reminding you to add a shock treatment.

Question:

 

Why can’t I fill my spa with soft water?

Answer: 

 

 Soft water is essentially the same as regular water, except that most or all of the calcium has 

been replaced by sodium. Soft water may be corrosive to the heater and other components. 

Replacement of spa components damaged by soft water is extremely expensive.

Question: 

 

 I am trying to reduce the number of chemicals to which my family is exposed. Do I really need to 

use so many chemicals and in such large amounts?

Answer: 

 

 While over-exposure to any chemical can be unhealthy, many low levels of chemicals are effective 

and beneficial. In the case of spa water, the chemicals we recommend are needed to protect the 

user from water-borne pathogens (disease-causing microbes) and to prevent corrosion of spa 

components.

Question: 

 

Why isn’t water chemistry damage covered by the warranty?

Answer: 

 

 The chemical levels and water quality of the water in the spa are under your direct control. With 

proper basic care, the spa will provide many years of hot water relaxation. If you are unsure about 

any chemical or its usage in the spa, contact your spa dealer.

4.10 Do’s and Dont’s

4.10 Do’s and Dont’s

•  DO add all chemicals slowly into or in front of the filter compartment with the jet pump operating for ten 

minutes.

•  DO use special care if using baking soda to clean either the interior or exterior plastic surfaces.

•  DO use only a granular form of bromine sanitizer.

•  DON’T use swimming pool (muriatic) acid to lower pH.

•  DON’T splash pH increaser additives on the siding.

•  DON’T use compressed sanitizers.

The use of bromine sticks or tablets in floaters, which may become trapped in a lounge or cooling seat (or 

sink to the spa floor), have been shown to cause discoloration of or surface distress to a spa’s shell.

•  DON’T use a floater type sanitization system as a low or no maintenance solution to your spa maintenance 

program.

Floating dispensers can become trapped in one area and cause an over-sanitization (or chemical burn) of 

that particular area.

If the dispenser setting is too high, the high concentration can discolor the spa shell and damage the 

underside of the cover.

Automatic floating dispensers have a tendency to either over-brominate or under-brominate as the rate of 

erosion varies greatly. Damage to the spa and cover can occur very quickly.

•  DON’T use a sanitizer which is not designed for spas.

•  DON’T use household bleach (liquid sodium hypochlorite).

•  DON’T broadcast or sprinkle the chemicals onto the water surface. This method may cause chemically-

induced spa surface blistering (chemical abuse).

Содержание LES

Страница 1: ...1 1 OWNER S MANUAL SPECIAL EDITION LES SPECIAL EDITION LES ...

Страница 2: ...___________________________ Spa Serial Number _______________________________________________________________ Date Purchased _________________________________________________________________ Date Installed ___________________________________________________________________ Dealer s Phone Number ___________________________________________________________ Dealer s Address _ _________________________...

Страница 3: ... 3 6 Air Venturis Air Venturis 28 3 7 Waterfalls 3 7 Waterfalls 28 28 3 8 Hydro Streamer Waterfall 3 8 Hydro Streamer Waterfall 28 28 4 4 Water Clarity Water Clarity 29 4 1 4 1 Water Quality Terms and Definitions Water Quality Terms and Definitions 30 4 2 4 2 Water Testing Methods Water Testing Methods 31 4 3 Adding Chemicals to the Spa Water 4 3 Adding Chemicals to the Spa Water 31 4 4 Balancing ...

Страница 4: ...telephones radios televisions and etc Within 5 feet 1 5 meters of the spa Never attempt to operate any electrical device from inside the spa Replace a damaged power cord immediately DO NOT bury the power cord Connect to a grounded grounding type receptacle only 4 WARNING RISK OF HYPERTHERMIA OVER HEATING CAUSING SEVERE INJURY BURNS WELTS OR DEATH Water temperature in excess of 104 F 40 C may be in...

Страница 5: ... the spa control box The GFCI must be tested before each use With the product operating open the service door When the product stops operating this merely indicates that the door is equipped with an electrical interlock Next push the test button on the GFCI and close the service door The product should now operate normally When the product fails to operate in this manner there is a ground current ...

Страница 6: ...y place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable 2 1 Planning the Best Location 2 1 Planning the Best Location Consider Your Privacy In a cold weather climate bare trees won t provide much privacy Think of your spa s surroundings during all seasons to determine your best privacy options Consider the view of your neighbors as well whe...

Страница 7: ...oundation NOTE We strongly recommend that a qualified licensed contractorprepare the foundation foryourspa Damage caused by inadequate orimproperfoundation support is not covered by the warranty It is the responsibility of the spa ownerto provide a properfoundation forthe spa Your spa needs a solid and level foundation The area that it sits on must be able to support the weight of the spa with wat...

Страница 8: ... and then unscrew and remove the front door panel Pictured above is the inside of the spa behind the front door The electrician now has access to connect the spa for power While the front door is off refer to page 11 for instructions on ensuring the plumbing fittings are secure but do not be tempted to over torque or over tighten these fittings Pull the drain pipe through the front door panel reat...

Страница 9: ...ments of the NEC 70 and any applicable local state and federal codes The power supplied to the spa must be on a dedicated GFCI protected circuit as required by NEC 70 with no other appliances or lights sharing the power Use copper wire with THHN insulation DO not use aluminum wire Use the table below to determine your GFCI and wiring requirements Wires that run over 100 feet must increase wire gau...

Страница 10: ...9 2 7 GFCI Wiring Diagram NEO forUS Canada 2 7 GFCI Wiring Diagram NEO forUS Canada ...

Страница 11: ...y when the spa is powered 1 Plug in the GFCI into the power outlet The indicator should turn on 2 Press the TEST button The GFCI will trip the indicator will turn off and the spa will stop operating 3 Press the RESET button The GFCI will reset the indicator will turn on again and the spa will turn back on The spa is now safe to use If the GFCI trips while the spa is in use press the RESET button I...

Страница 12: ... page 42 for a description of drain valves NOTE Neverrun the spa with the gate valves closed orwithout watercirculating forlong periods of time Step 2 Step 2 Remove the cartridge from the filter canister Unscrew the cartridge and remove it If you have a skimmer like this Grip the filter by the handle and unscrew it from the canister Never try to pull the filter cartridge while the spa is running i...

Страница 13: ...ich can cause the pump to fail to prime Nevertry to pull the filtercartridge while the spa is running in low orhigh speed i e any speed Step 3 Step 3 Fill the spa Place a garden hose in the filter canister and fill your spa with regulartap water about six inches from the top If the water level is too low or too high your spa will not operate properly If you have a skimmer like this Rotate and remo...

Страница 14: ...ng installation just hand tighten gently Step 7 Step 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 29 for instructions on water clarity Step 8 Step 8 Let the spa heat up When the spa has finished priming the heater will activate Put the cover on and let the spa heat to the set temp The system will enter the priming mode Priming Mode will display on the contro...

Страница 15: ...nds 4 Press the JETS 1 button again to turn off the pump The pump should be left in the off position for 10 to 15 seconds 5 Repeat steps 1 through 4 until water is flowing through all the jets and all air is removed from the plumbing The second method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa ...

Страница 16: ...urSpa 3 Operating YourSpa 1100 Wave Panel and 1100 Oval Panel 1100 Wave Panel and 1100 Oval Panel 3 1 Primary Navigation Functions of NEO One Two pump Systems 3 1 Primary Navigation Functions of NEO One Two pump Systems ...

Страница 17: ...16 ...

Страница 18: ...17 ...

Страница 19: ...18 Settings Screens ...

Страница 20: ...19 Error Screens ...

Страница 21: ... screen Your temperature setting may vary according to your preferences In order to access and change the internal clock of your spa first press MENU That action will take you to this screen Use the COOL Down arrow to highlight the Date Time option which is now highlighted in white ...

Страница 22: ... temperature you can now adjust Filter Cycles NOTE You do not necessarily have to adjust the FilterCycles because the default factory settings give you two FilterCycles perday automatically In any case to access the Filter Cycles press the MENU button This time select Filter Cycles Press the MENU button to access the sub menus ...

Страница 23: ...r Cycles 3 and 4 can also be employed in addition to Filter Cycles 1 and 2 and these Cycles allow full customization as well Filter Cycles 1 2 3 and 4 can all be adjusted in 15 minute increments Use the MENU button to move from field to field use the UP and DOWN arrows to make adjustments and then press RETURN once you re satisfied with your selections for all Cycles Please note that the system wi...

Страница 24: ...23 3 2 NEO Settings forCold Climates 3 2 NEO Settings forCold Climates ...

Страница 25: ...24 Operating the NEO Wi Fi App ...

Страница 26: ...25 ...

Страница 27: ...he spa s wi fi module Range Worldwide Range limit Limited to 3G 4G hotspot availability Through home network with no internet access Range About 50 feet Range limit Limited to the range of your home router s signal Allows one local connection at a time HOW TO CONNECT TO IT 1 Install the app on your phone or device 2 Exit the app and go to wi fi settings on your phone or device 3 Select and enable ...

Страница 28: ...hen you push the LIGHT button is a slow and or fast fade random transition from one color to the next If a spa is equipped with more than 100 points of light the slow fading cycle will flicker during a color change Every air valve is equipped with 2 LED points Perimeter LEDs take 9 points of light The waterfall takes 4 points of light The LEDs operate in three modes Spas with exterior corner LED l...

Страница 29: ... airflow through the jets To decrease the amount of airflow through the jets rotate the handle to the right clockwise 3 7 Waterfalls 3 7 Waterfalls Some spa series include optional waterfalls When the booster pump is on rotate the dial on top for the cascade waterfall or turn the knob for the hydro streamer see below 3 8 Hydro StreamerWaterfall 3 8 Hydro StreamerWaterfall Your spa may include two ...

Страница 30: ... to be done regularly You need to test the level of calcium hardness total alkalinity and pH Spa owners with a bromine generator also need to check total dissolved solids and phosphates Sanitizers kill bacteria and viruses and keep the water clean A low sanitizer level will allow microbes to grow quickly in the spa water We recommend using either chlorine or bromine as your sanitizer You also need...

Страница 31: ...sting for and balancing calcium hardness Corrosion The gradual wearing away of metal spa parts usually caused by chemical action Generally corrosion is caused by low pH or by water with levels of TA CH pH or sanitizer which are outside the recommended ranges Dichlor Also called sodium dichlor It is a type of chlorine and is frequently used when shocking the water An effective chlorine based powder...

Страница 32: ...commonly used by spa owners The reagent test kit is a method which provides a high level of accuracy but is more expensive and more difficult to use 4 3 Adding Chemicals to the Spa Water 4 3 Adding Chemicals to the Spa Water IMPORTANT All spa water chemicals including MPS shock chlorine granulated pH increaser or decreaser granulated total alkalinity increaser calcium hardness increaser liquid sta...

Страница 33: ...thatareoftenmuchlesscostly thanproprietarybrands If the TA is too low the pH level will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be corrected by adding sodium carbonate pH Alkalinity Up If the Total Alkalinity is too high the pH level will tend to be high and may be difficult to bring down It can be lowered by using sodium...

Страница 34: ...ecommended range proceed to sanitation 8 2 8 0 7 8 7 6 7 4 7 2 7 0 6 8 6 6 Ideal pH balance Add a pH decreaser Add a pH increaser pH too high Too alkaline causes scaling pH too low Too acidic causes corrosion pH balance 20 200 225 250 275 175 150 Ideal CH balance CH too low Causes equipment corrosion CH too high Causes scale to deposit on spa and equipment Add a calcium hardness increaser Dilute t...

Страница 35: ...ween 7 2 to 7 6 A disadvantage of using chlorine is that when chlorine combines with bather waste and other contaminants in the water not only does it lose its sanitizing ability it can cause odors and irritate eyes and skin After you choose a sanitizer you will need to establish a baseline and maintain it regularly Starting with fresh water 1 Establish a baseline by adding either granulated chlor...

Страница 36: ...ebris from the water and needs to be cleaned on a regular basis to maximize your spa s filtering performance and heating efficiency It is extremely important that you neverrun the spa without a filter There is a possibility that debris may be sucked into the plumbing through the filterwell Cleaning the Filter In addition to spraying off the filter weekly to remove surface debris your filter should...

Страница 37: ...ten you change the water depends on how much you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 46 Clean and treat the spa cover and pillows see page 46 Deep clean the filter see page 43 Refill your spa see page 11 Each time you refill the spa Follow the section Filling and Powering Up Your Portable Spa on page 11 4 8 Generic Names forChemicals...

Страница 38: ... bleach Trichlor 4 9 Common WaterChemistry Questions 4 9 Common WaterChemistry Questions Question Why is the use a floater not recommended to sanitize my spa water Answer We do not recommend the use of a floater for three reasons The floater is unable to control the rate at which the sanitizer is dissolved into the water When a floater is first placed in a spa the sanitizer level can be extremely ...

Страница 39: ...e spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its usage in the spa contact your spa dealer 4 10 Do s and Dont s 4 10 Do s and Dont s DO add all chemicals slowly into or in front of the filter compartment with the jet pump operating for ten minutes DO use special care if using baking soda to...

Страница 40: ...with one filter cycle that will run in the evening when energy rates are often lower The time and duration of the filter cycle can be set according to your needs In addition a second filter cycle can be enabled Filtration time may need to be increased with heavy bather load See instructions for setting filtration cycles on page 20 4 12 Ozonator 4 12 Ozonator Always make sure water diverter valves ...

Страница 41: ...st pH Shock spa with sanitizer and maintain sanitizer level Skin Irritation Rash Unsanitary water Free chlorine level above 5ppm Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use Stains Total alkalinity and or pH is too low High iron or copper in source water Adjust total alkalinity and or pH Use a stain and scale inhibitor Scale Hig...

Страница 42: ...ets can be easily removed for cleaning Screw in jet removal Grasp the outer rim of the jet and turn it counter clockwise The jet will unscrew from the fitting until it is free To replace the jet place it in the fitting and turn it clockwise until it is snug in place and it can be rotated freely about half a turn Do not overtighten the jet Grasp the outer rim of the jet and turn it counter clockwis...

Страница 43: ... Step 3 Connect valve to a garden hose Attach a garden hose to the hose bib fixture Place the other end of the garden hose where you would like the water to drain Step 4 Step 4 Drain the spa Turn the valve on the hose bib fixture to open the drain When the spa has drained completely turn the valve on the hose bib fixture remove garden hose and replace the cap Forspas with drain inside the spa Usin...

Страница 44: ...g and Replacing the Filter 5 5 Cleaning and Replacing the Filter Filtration is one of the most important steps you can take to ensure clean clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtration times or by water replacement See the section Cleaning the Filter on page 35 for more information Set the...

Страница 45: ...herefore as a safety precaution and to preserve the life of your cover you must not sit stand or lie on it nor should you place objects of any kind on top of it Step 1 Step 1 Place cover on spa Make sure it is correctly positioned Step 2 Step 2 Position the tie down hardware attached to the straps of your cover on the side of the spa so they are easily reached by the cover tie down straps Step 3 S...

Страница 46: ...the 3 screws Repeat this process for the other 3 corners Step 5 Step 5 Keep the cover fastened down at all times when not in use Locking hardware may be locked with a key which is provided Step 6 Step 6 The provided key will allow you to lock down spa access ...

Страница 47: ...th normal spa use 5 9 Using the Freedom Sound System 5 9 Using the Freedom Sound System The Freedom Sound System entertainment option contains a Bluetooth enabled speaker system that is available for certain Cal Spa models Any Bluetooth enabled device can be used to play audio through your spa Before you can use the sound system you need to pair the Bluetooth module with your device The Bluetooth ...

Страница 48: ...rectional PLUCS2295031S Used by Patio Patio Inground Spas mfd 3 Micro Flow Directional PLUCS2295061S Used by Patio Patio Inground Spas Screw in Jet Inserts MFD 3 5 Maxi Flow Directional PLUCS2295091S Used by Patio Patio Inground Spas PSD 5 Power Storm PLUCS2295131S Used by Patio Patio Inground Spas ET 2 Cluster Storm Twin PLUCS2295161S Used by Patio Patio Inground Spas MMP 3 Mini Multi Massage PLU...

Страница 49: ...tio Inground Spas Screw in Jet Inserts T 5 Tornado Adjustable PLUCS2295201S Used by Patio Patio Inground Spas 2 Neck Jet Directional PLU29923 014 000 Used by Patio Patio Inground Spas Snap in SQR Jet Inserts Velocity 5VTX Blue Jet Symbol 5VXT Part PLU29950 011 400 Size 5 D x 5 5 L Used by Escape Escape Platinum Platinum Velocity 5VTX LED Jet Symbol 5VTX Part PLU 29950 011 100 Size 5 D x 5 5 L Used...

Страница 50: ...ue Jet Symbol 5D Part PLU29950 012 400 Size 5 D x 5 5 L Used by Escape Escape Platinum Platinum Snap in SQR Jet Inserts Velocity Double Roto LED Jet Symbol 3DR Part PLU29930 191 100 Size 3 D x 3 25 L Used by Escape Escape Platinum Platinum Velocity Massage 7 Blue Jet Symbol 3M Part PLU 29930 142 400 Size 3 D x 3 25 L Used by Escape Escape Platinum Platinum Velocity Massage 7 LED Jet Symbol 3M Part...

Страница 51: ...city Roto Blue Jet Symbol 2R Part PLU29920 022 400 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Snap in SQR Jet Inserts Velocity Roto LED Jet Symbol 2R Part PLU29920 022 100 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Velocity Directional Blue Jet Symbol 2D Part PLU 29920 012 400 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Velocity Directional LED Jet Symbol 2D Part...

Страница 52: ... Jet PLU231120331 Velocity Diverter Valves Velocity 1 Blue Diverter Valve Symbol D1 Part PLU25056 202 400 Size 2 5 D x 5 L Velocity 1 LED Diverter Valve Symbol D1 Part PLU 25056 202 100 Size 2 5 D x 5 L Velocity Air Control Blue Symbol A Part PLU25059 202 400 Size 3 125 D x 5 L ...

Страница 53: ... 100 Size 4 5 D x 7 75 L Velocity Diverter Valves Velocity Underwater 2 Diverter Valve Blue Symbol D2 Part Size Velocity Underwater 2 Diverter Valve LED Symbol D2 Part Size Velocity 1 Diverter Valve Wall Fitting LED Part PLU2505030 089 200 Velocity Air Control Wall Fitting LED Part PLU2505030 089 200 Velocity 2 Diverter Valve Wall Fitting LED Part PLU25048 089 200 Velocity Wall Fitting 2 Black 250...

Страница 54: ...iverter Valve 1 On Off ASSY 600 4601 PLU21100045 Air Control Valve Air Control with Titanium Black CS660350T1 TT PLU21300504 Aquatic Air Therapy AAT PLU25059 211 00 Drains Drain Super Hi Flo Suction 2 Black 640 3581LGV Part PLU214001146 Low Profiel Drain Black 640 0511 Part PLU21400401 Pillows Cascade Pillow No Insert Black ACC01401031 Infinity Pillow Ribbed Black ACC01401051 Infinity Pillow Plain...

Страница 55: ...s cartridge Part FIL11703305 Teleweir Skimmer 50 square foot teleweir skimmer Filter attaching cap assembly FIL11700013 Filter skimmer inner pipe FIL11700012 75 square foot teleweir mega skimmer Filter attaching cap assembly FIL11700025 Filter skimmer inner pipe FIL11700026 Waterfalls Cascade II Waterfall Black Textured with Valve and Logo 12 3 8 14 Part PLU21800825TEX Cascade II Waterfall Curved ...

Страница 56: ...LIT16100338 Interior light with logic 7 LED LIT16100333 Interior light without logic 7 LED LIT16100336 Main light housing LED lens fitting nut LIT16100336 Replacement of Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner s manual To order replacement panels for your spa visit www quickspaparts com ...

Страница 57: ...RBG 3 COV7272TRSDB 3 COV7272TRSBK 3 COV7272TRSG 3 78 x 84 Fits spa models PZ 621L PPZ 631L COV7884BDB 3 COV7884BBK 3 COV7884BG 3 COV7884SDB 3 COV7884SBK 3 COV7884SG 3 78 round Fits spa model P2511R COV78RDBDB 3 COV78RDBBK 3 COV78RDBG 3 N A N A N A 87 x 87 Fits spa model EP 760DL EC 754DL COV8787BDB 3 COV8787BBK 3 COV8787BG 3 COV8787SDB 3 COV8787SBK 3 COV8787SG 3 Black Deluxe Taper Black Deluxe Tap...

Страница 58: ... if spa is in Ready or Rest mode In cold climates if spa is not equipped with full foam or any kind of insulation it will try to maintain the set temperature Set the spa to low temperature range and set the temperature to 80 F Spa may be in filter cycle If it is this is normal and no adjustment is necessary Message on the control panel There may be a problem See Error Screens on page 19 Heat probl...

Страница 59: ...ay be closed Open gate valves Note Never operate your spa with the gate valves closed Spa may be running in filtration mode Press JETS or JETS 1 button to turn on high speed pump No water pressure no water stream from any jets Power may be switched off Turn the power back on The pump may be defective After you have tried all other troubleshooting contact your dealer for assistance Jets surge on an...

Страница 60: ...Creep Cal Spas are designed with energy efficient components and systems that are meant to sustain heat generated by the equipment which is then cycled back into the spa water In hot weather or in situations where the spa is set to extended run times Thermal Creep may occur Thermal Creep is a condition where the measured water temperature can be higher than the set temperature To manage Thermal Cr...

Страница 61: ...60 ...

Страница 62: ... other factory installed components not mentioned specifically including but not limited to the wood frame jets diverter valves LED lighting systems filter lids and mechanical components are warranted against malfunction due to defects in workmanship and material for two years from the original date of delivery The insulating spa cover delivered with the spa is warranted to be free of defects in w...

Страница 63: ...lure to cover a spa that is empty of water while exposed to direct sunlight Proration of Warranty Units determined by the Company to be non repairable will be replaced on a prorated basis with the same or a comparable unit The user will be charged one percent of the current retail cost for each full month of ownership from the date of purchase through the date failure is determined to be non repai...

Страница 64: ... contact your authorized dealer immediately If you need additional information and or assistance contact LMS Customer Service Department 1462 East Ninth Street Pomona CA 91766 Toll Free 1 800 CAL SPAS Fax 1 909 629 3890 LTR20221163_NEO Rev B 2 3 22 ...

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