
This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of
manufacture.
To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spa dealer or Cal Spas
as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase,
a designated service representative will correct the defect subject to the terms and conditions contained in this
Limited Warranty. There will be no charge for parts or labor to repair the defect, although providing access to
affect the repair is your responsibility as the spa owner. Freight charges for replacement parts is the responsibility
of the spa owner. You may be assessed reasonable repairman travel mileage charges.
In the event that the spa is removed to a repair facility for repair and reinstalled, the cost of removal and
reinstallation will be your responsibility as the spa owner. If the Manufacturer determines that repair of the
covered defect is not feasible, it reserves the right to provide a replacement spa of equal value to the original
purchase price. In such an event, reasonable costs for removal of the original spa, shipping costs from the
factory for the replacement spa and delivery and installation of the replacement will be your responsibility as
the spa owner. The replacement spa will carry the balance of the original spa’s warranty. Spa covers are not
included.
This warranty ends either by specified time frame, owner-transfer, relocation, or installation of any component
other than by manufacturer.
Warranty Limitations
This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been
subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any
repairs have been attempted by anyone other than a designated representative; the failure is caused by
accident, acts of God or other causes beyond the control of the Manufacturer; neglect, misuse and abuse
include any installation, operation or maintenance of the spa other than in accordance with the instructions
contained in the owner’s manual provided with the spa, including but not limited to the failure to maintain
proper water chemistry and chemical balance and the use of abrasive or improper cleaners or non-genuine
parts and accessories. This Limited Warranty does not provide coverage for any item attached to or installed
on the spa after the date of manufacture or for gaining access to any component for repair or replacement.
Spa units in commercial use are excluded from any coverage whatsoever. The spa owner accepts liability for
repair work performed by anyone other than the Manufacturer or a designated Cal Spa representative. This
Limited Warranty is void if damage occurs to the spa shell because of excessive heat buildup due to failure to
cover a spa that is empty of water while exposed to direct sunlight. Proration of Warranty
Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or
a comparable unit. The user will be charged one percent of the current retail cost for each full month of
ownership from the date of purchase through the date failure is determined to be non-repairable. This charge
will be waived during the first twelve months of ownership.
Limitations
The Manufacturer disclaims all warranties, expressed or implied, in fact or in law, to the extent allowed by your
State’s Law, including the warranty of merchantability and fitness for use, except as stated specifically herein.
All warranty service must be performed by the Manufacturer or its designated representative using authorized
Cal Spa parts. No agent, dealer, distributor, service company or other party is authorized to change, modify or
extend the terms of this limited warranty in any manner whatsoever. The Manufacturer will not be
responsible for any statements or representations made in any form that go beyond, are broader than, or are
inconsistent with any authorized literature or specifications furnished by Cal Spas.
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